Abstract:
Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
Abstract:
Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
Abstract:
Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.
Abstract:
Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.