摘要:
A method, and system employing the method, for service channel reconfiguration at a service outlet includes generating service transaction data of a service outlet, generating queue management system (QMS) data of the service outlet, and generating cost and profit data for the service outlet. Data is extracted from the service transaction data and the QMS data relating to specified parameters including customer experience data, and customer demand data. The service transaction data and the QMS data is integrated with the cost and profit data providing a unified objective function. Stochastic service processes and customer behavior data are modeled. The unified objective function is evaluated using the stochastic service processes and customer behavior data model, and the service channel function of the service outlet is reconfigured using the unified objective function.
摘要:
A method, and system employing the method, for service channel reconfiguration at a service outlet includes generating service transaction data of a service outlet, generating queue management system (QMS) data of the service outlet, and generating cost and profit data for the service outlet. Data is extracted from the service transaction data and the QMS data relating to specified parameters including customer experience data, and customer demand data. The service transaction data and the QMS data is integrated with the cost and profit data providing a unified objective function. Stochastic service processes and customer behavior data are modeled. The unified objective function is evaluated using the stochastic service processes and customer behavior data model, and the service channel function of the service outlet is reconfigured using the unified objective function.
摘要:
Method, apparatus and system for location evaluation and site selection, capable of effectively configuring the site network and evaluating the facility location by scientifically modeling and incorporating human knowledge are provided. In one aspect, geographic and demographic data associated with a plurality of locations and human knowledge comprising partial rating knowledge and pair-wise preference knowledge are used in a regression algorithm to construct a location evaluation model. The regression algorithm is further refined using active learning that identifies a plurality of pairs of locations to improve precision of the regression algorithm.
摘要:
A method and system for integrating multiple factors into a unified optimization model for retail network configuration, in one aspect, obtains input data for modeling store configuration. The input data may include demand of each merchandise category from each customer segment in each facility, geographic distribution of stores in an area, current revenue of stores, and physical cost of reconfiguring stores. A trade area is generated as a function of store location, store format, and store capacity. The method and system also generates trade area demand summation representing predicted total demand of all stores for all merchandise categories for all customer segments in the trade area, as a function of store location, store format, store capacity, merchandise category, and customer segment associated with the trade area. An objective function is constructed as a function of said trade area demand summation, current revenue of stores, and physical cost of reconfiguring stores.
摘要:
A method and system for integrating multiple factors into a unified optimization model for retail network configuration, in one aspect, obtains input data for modeling store configuration. The input data may include demand of each merchandise category from each customer segment in each facility, geographic distribution of stores in an area, current revenue of stores, and physical cost of reconfiguring stores. A trade area is generated as a function of store location, store format, and store capacity. The method and system also generates trade area demand summation representing predicted total demand of all stores for all merchandise categories for all customer segments in the trade area, as a function of store location, store format, store capacity, merchandise category, and customer segment associated with the trade area. An objective function is constructed as a function of said trade area demand summation, current revenue of stores, and physical cost of reconfiguring stores.
摘要:
Method, apparatus and system for location evaluation and site selection, capable of effectively configuring the site network and evaluating the facility location by scientifically modeling and incorporating human knowledge are provided. In one aspect, geographic and demographic data associated with a plurality of locations and human knowledge comprising partial rating knowledge and pair-wise preference knowledge are used in a regression algorithm to construct a location evaluation model. The regression algorithm is further refined using active learning that identifies a plurality of pairs of locations to improve precision of the regression algorithm.
摘要:
A computer searching technique identifies high quantitative patterns in data. A spatial indexing technique, such as an R-tree is used to represent the data. Then a pattern searching algorithm is used to identify anchor points that define the componentwise minimum patterns. High quantitative patterns are found responsive to the componentwise minimum patterns. The search strategy is demonstrated relevant to the problem of finding suitable locations for a retail business with reference to environments of prior successful retail businesses.
摘要:
A computer searching technique identifies high quantitative patterns in data. A spatial indexing technique, such as an R-tree is used to represent the data. Then a pattern searching algorithm is used to identify anchor points that define the componentwise minimum patterns. High quantitative patterns are found responsive to the componentwise minimum patterns. The search strategy is demonstrated relevant to the problem of finding suitable locations for a retail business with reference to environments of prior successful retail businesses.
摘要:
A system, method and computer program product for providing the ability for retailers to devise a current channel strategy (e.g., adaptive price setting) that considers competitors in a dynamic competing environment, and that enables computing a competitive advantage of a channel. To estimate a price for selling a product j in a commerce channel comprises: a) receiving, at a processor device, real market data including sales and price history data of a product j sold by one or more retailers over one or alternate sales channels t; generating, by the processor device, a competitive advantage parameter value based on the sales and price history data; and, computing, utilizing the competitive advantage parameter value, an optimum price for a particular product to be marketed in one of the one or alternate sales channel.
摘要:
A method and apparatus for end-to-end retail store one-stop site configuration integrates multiple data sources, identifying key customers, forecasting merchandise demand. Site configuration is formulated as a mathematical optimization problem with both in-store and external data as input to the problem whose solution provides proper suggestions for retail store transformation.