公开(公告)号：US08719643B2

公开(公告)日：2014-05-06

申请号：US12952462

申请日：2010-11-23

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Akira Katsuno ,  Keiichi Oguro

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Akira Katsuno ,  Keiichi Oguro

IPC分类号： G06F11/00

CPC分类号： G06F11/0793 ,  G06F11/0748 ,  G06F11/327

摘要： When a problem occurs in a computer system, the following processing is performed. That is, a troubleshooting procedure that includes, at least, operation content and input request for system information, presented to an operator, and in which command to acquire system information related to the input request from the information source of the system information are assigned to the input request, is referenced. Furthermore, in accordance with the command, system information is collected from an information source where system information exists. Then, after those input request for system information have been removed from the troubleshooting procedure, the resultant troubleshooting procedure is presented to the operator. Thus, the workload of the operator in the troubleshooting operation can be significantly reduced, and the time until the operation is completed is shortened, making rapid troubleshooting possible.

摘要翻译： 当在计算机系统中出现问题时，执行以下处理。 也就是说，至少包括提供给操作者的系统信息的操作内容和输入请求以及从系统信息的信息源获取与输入请求相关的系统信息的命令的故障排除过程被分配给 输入请求被引用。 此外，根据该命令，从存在系统信息的信息源收集系统信息。 然后，在从故障排除步骤中删除系统信息的这些输入请求之后，将向操作员呈现所产生的故障排除步骤。 因此，可以显着减少操作者在故障排除操作中的工作量，直到操作完成的时间缩短，从而使故障排除成为可能。

公开(公告)号：US08578210B2

公开(公告)日：2013-11-05

申请号：US12487364

申请日：2009-06-18

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F11/00

CPC分类号： H04L41/0631 ,  H04L41/0213 ,  H04L67/125 ,  H04L69/40

摘要： A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3.

摘要翻译： 支持装置包括配置信息存储单元，其中存储有与设备列表相关联的设备之间的依赖关系。 当输入发生故障的设备的信息时，从配置信息存储单元获得包括故障设备的设备之间的相关性。 基于所获得的与故障设备有关的设备之间的依赖关系以及有关故障设备的信息，创建了依赖关系的学习数据和故障原因彼此相关联。 然后，基于所创建的学习数据，通过使用例如算法ID3来生成指示用于指定故障原因的过程的解决过程。

公开(公告)号：US08285742B2

公开(公告)日：2012-10-09

申请号：US12964133

申请日：2010-12-09

申请人： Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Akira Katsuno ,  Yasuhide Matsumoto

发明人： Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Akira Katsuno ,  Yasuhide Matsumoto

IPC分类号： G06F17/30

CPC分类号： G06F17/30306 ,  G06F17/30286

摘要： An information processing apparatus that manages resource information which is information related to resources constituting a system, includes: a first condition setting section that sets first conditions which are predetermined conditions between given resource information and other resource information; a first condition extraction section that extracts, from the first conditions set by the first condition setting section, a first condition set to resource information, on which changed information that is information indicating a change to the resource information is based; and a first condition determination section that determines whether the changed information satisfies the first condition extracted by the first condition extraction section.

摘要翻译： 管理与构成系统的资源有关的信息的资源信息的信息处理装置包括：第一条件设定部，设定作为给定资源信息与其他资源信息之间的预定条件的第一条件; 第一条件提取部分，从第一条件设置部分设置的第一条件中提取设置为资源信息的第一条件，作为指示资源信息的改变的信息的改变信息是基于的; 以及第一条件确定部分，其确定改变的信息是否满足由第一条件提取部分提取的第一条件。

公开(公告)号：US08099626B2

公开(公告)日：2012-01-17

申请号：US12955264

申请日：2010-11-29

申请人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06F11/00

CPC分类号： G06F11/0793 ,  G06F11/0709 ,  H04L41/0663 ,  H04L41/0856 ,  H04L41/0859 ,  H04L41/0863

摘要： A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target.

摘要翻译： 恢复方法管理方法包括根据工作开始命令和工作完成指令执行和完成系统的工作目标，为每个工作目标创建工作方法信息，获取工作前 - 开始系统信息， 为每个工作目标创建工作前后变更信息的系统的工作完成系统信息，在工作信息管理和存储单元中存储和管理工作方法信息和工作前变更信息 针对每个工作目标，基于工作方法信息，在工作目标之间为每个类似的恢复工作目标创建恢复方法信息，基于之前的每个恢复工作目标创建每个恢复工作目标之前和之后的恢复改变信息， 和工作后变更信息，以及存储和管理创建的恢复方法信息和创建的恢复之前和之后的改变信息 用于每个恢复工作目标的恢复方法管理和存储单元。

公开(公告)号：US08037209B2

公开(公告)日：2011-10-11

申请号：US12805456

申请日：2010-07-30

申请人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara

发明人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara

IPC分类号： G11B27/00

CPC分类号： H04L41/0856 ,  H04L41/0843

摘要： MW of an FCMDB sequentially registers device configuration information of MDRs 1 and 2 in the FCMDB. The MW registers the device configuration information of the MDR 2 in the FCMDB, including a process policy indicating that “at a class lower than or equal to a Server class, an unknown component is added to last of device configuration integration information”, which is provided by the MDR 2 as a process policy in a case where the device configuration information of the MDR 2 is read. An MW 2 reconstructs the device configuration information of the MDR 2, according to order information of metadata of the device configuration information of the MDR 2 and a predetermined process policy indicating that “at a class not higher than a Server class, an unknown component is added to last of device configuration integration information”, as a process policy to reconstruct the device configuration information.

公开(公告)号：US20110131323A1

公开(公告)日：2011-06-02

申请号：US12979113

申请日：2010-12-27

申请人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

发明人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

IPC分类号： G06F15/173

CPC分类号： G06F11/3419 ,  G06F11/0709 ,  G06F11/0778 ,  G06F11/3006 ,  G06F11/3089 ,  G06F11/3476 ,  H04L43/14

摘要： An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.

摘要翻译： 信息收集装置从通过网络连接的多个装置获取信息。 所述信息收集装置包括：第一加法单元，对于每个所述设备，将收集所述设备的信息所需的信息收集持续时间与所述设备进行通信所需的通信持续时间相加; 第二加法单元，通过将第一加法单元加法到预定时间来在持续时间中增加最大持续时间以获得第一次; 减法单元，从第一次减去每个设备的信息收集持续时间; 第一设置单元，其将由所述减法单元获得的时间设置为当在每个设备处开始信息收集时的第二时间; 以及获取单元，其获取通过第二次开始的信息收集获得的信息。

公开(公告)号：US20110072165A1

公开(公告)日：2011-03-24

申请号：US12955557

申请日：2010-11-29

申请人： Yuji Wada ,  Yasuhide Matsumoto ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Yuji Wada ,  Yasuhide Matsumoto ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F3/00

CPC分类号： H04L41/0853

摘要： A device-configuration-information integrated management system includes a device-configuration-information managing unit that manages device configuration information containing configuration items of a target device for management and contains relationships between the configuration items; and a device-configuration-information integrated managing unit for integratedly managing the device configuration information obtained from a plurality of the device-configuration-information managing units. The system also includes a device-configuration-information optimum arrangement processing unit that performs optimum management by aggregating device configuration information that contains related configuration items, from among the device configuration information managed by a plurality of the device-configuration-information managing units, in a single device-configuration-information managing unit from among a plurality of the device-configuration-information managing units.

摘要翻译： 一种设备配置信息集成管理系统，包括管理包含目标设备的配置项目的设备配置信息进行管理的设备配置信息管理单元，并且包含配置项之间的关系; 以及用于综合管理从多个设备配置信息管理单元获得的设备配置信息的设备配置信息集成管理单元。 该系统还包括：设备配置信息最优布置处理单元，通过从由多个设备配置信息管理单元管理的设备配置信息中聚集包含相关配置项的设备配置信息，进行最佳管理， 来自多个设备配置信息管理单元中的单个设备配置信息管理单元。

公开(公告)号：US20110035512A1

公开(公告)日：2011-02-10

申请号：US12805456

申请日：2010-07-30

申请人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara

发明人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara

IPC分类号： G06F3/00 ,  G06F17/00

CPC分类号： H04L41/0856 ,  H04L41/0843

摘要： MW of an FCMDB sequentially registers device configuration information of MDRs 1 and 2 in the FCMDB. The MW registers the device configuration information of the MDR 2 in the FCMDB, including a process policy indicating that “at a class lower than or equal to a Server class, an unknown component is added to last of device configuration integration information”, which is provided by the MDR 2 as a process policy in a case where the device configuration information of the MDR 2 is read. An MW 2 reconstructs the device configuration information of the MDR 2, according to order information of metadata of the device configuration information of the MDR 2 and a predetermined process policy indicating that “at a class not higher than a Server class, an unknown component is added to last of device configuration integration information”, as a process policy to reconstruct the device configuration information.

摘要翻译： FCMDB的MW按顺序在FCMDB中注册MDR 1和2的设备配置信息。 MW在FCMDB中注册MDR 2的设备配置信息，包括一个进程策略，指示“在类级别低于或等于服务器类，未知组件添加到最后的设备配置集成信息”，这是 在读取MDR2的设备配置信息的情况下，由MDR 2提供作为处理策略。 MW2根据MDR2的设备配置信息的元数据的顺序信息和预定的处理规则重构MDR2的设备配置信息，该处理规则指示“在不高于服务器级的类，未知组件为 添加到设备配置集成信息的最后“，作为重构设备配置信息的过程策略。

公开(公告)号：US20100070458A1

公开(公告)日：2010-03-18

申请号：US12489211

申请日：2009-06-22

申请人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

发明人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

IPC分类号： G06F17/00

CPC分类号： G06F17/30569

摘要： An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.

摘要翻译： 信息处理装置从用于管理有关资源及其属性值的CI的F-CMDB获得具有要在CI之间进行比较时使用规则的资源的类型和属性的CI。 从用于管理SRC和CI的CI的F-CMDB以及SRC与DST之间的关系在一起，信息处理设备还获得包括先前获得的任何CI的SRC的CI对，并且还具有与 规则。 然后，信息处理装置使具有与DST的CI中定义的分类相同的SRC的分类对象。 然后，信息处理装置将通过分组获得的SRC的一组CI作为规则目标的规则存储在规则DB中。

公开(公告)号：US08606737B2

公开(公告)日：2013-12-10

申请号：US13200354

申请日：2011-09-23

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06N99/005

摘要： A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced.

摘要翻译： 参考存储规定决策树的结构的约束条件的约束条件DB，并且从多个属性和结论的值彼此相关联的情况集合生成决策树，使得 由约束条件规定的决策树被满足。 因此，例如，即使将新的情况添加到案例集中，决策树的基本结构由约束条件成功，从而避免操作者需要显着修改决策树的情况。 因此，可以减少由操作者修改决策树的操作。