CONTINUOUS DATA SENSING OF FUNCTIONAL STATES OF NETWORKED COMPUTING DEVICES TO DETERMINE EFFICIENCY METRICS FOR SERVICING ELECTRONIC MESSAGES ASYNCHRONOUSLY

    公开(公告)号:US20240346423A1

    公开(公告)日:2024-10-17

    申请号:US18133466

    申请日:2023-04-11

    申请人: Khoros, LLC

    IPC分类号: G06Q10/0639 G06Q30/01

    CPC分类号: G06Q10/0639 G06Q30/01

    摘要: Various embodiments relate generally to data science and data analysis, computer software and systems, and wired and wireless network communications to interface among repositories of disparate data and computing machine-based entities configured to access, track, and/or analyze data, and, more specifically, to a computing and data storage platform to implement computerized tools to continuously (or nearly continuously) sense data describing functional states of remote computing devices and/or user interfaces configured to service electronic messages, according to at least some examples. For example, a method may include receiving a stream of data representing states of user interfaces, analyzing the states of the user interfaces, identifying activity data, identifying a state of an application, detecting an action and classifying a subset of activity data based on the action, and generating data representing a state of an application configured to interact with a digital conversation.

    Continuous data sensing of functional states of networked computing devices to determine efficiency metrics for servicing electronic messages asynchronously

    公开(公告)号:US11627053B2

    公开(公告)日:2023-04-11

    申请号:US16952035

    申请日:2020-11-18

    申请人: Khoros, LLC

    摘要: Various embodiments relate generally to data science and data analysis, computer software and systems, and wired and wireless network communications to interface among repositories of disparate data and computing machine-based entities configured to access, track, and/or analyze data, and, more specifically, to a computing and data storage platform to implement computerized tools to continuously (or nearly continuously) sense data describing functional states of remote computing devices and/or user interfaces configured to service electronic messages, according to at least some examples. For example, a method may include receiving a stream of data representing states of user interfaces, analyzing the states of the user interfaces, identifying activity data, identifying a state of an application, detecting an action and classifying a subset of activity data based on the action, and generating data representing a state of an application configured to interact with a digital conversation.

    CONTINUOUS DATA SENSING OF FUNCTIONAL STATES OF NETWORKED COMPUTING DEVICES TO DETERMINE EFFICIENCY METRICS FOR SERVICING ELECTRONIC MESSAGES ASYNCHRONOUSLY

    公开(公告)号:US20210176136A1

    公开(公告)日:2021-06-10

    申请号:US16952035

    申请日:2020-11-18

    申请人: Khoros, LLC

    IPC分类号: H04L12/24 H04L29/08

    摘要: Various embodiments relate generally to data science and data analysis, computer software and systems, and wired and wireless network communications to interface among repositories of disparate data and computing machine-based entities configured to access, track, and/or analyze data, and, more specifically, to a computing and data storage platform to implement computerized tools to continuously (or nearly continuously) sense data describing functional states of remote computing devices and/or user interfaces configured to service electronic messages, according to at least some examples. For example, a method may include receiving a stream of data representing states of user interfaces, analyzing the states of the user interfaces, identifying activity data, identifying a state of an application, detecting an action and classifying a subset of activity data based on the action, and generating data representing a state of an application configured to interact with a digital conversation.

    Continuous data sensing of functional states of networked computing devices to determine efficiency metrics for servicing electronic messages asynchronously

    公开(公告)号:US10931540B2

    公开(公告)日:2021-02-23

    申请号:US16413577

    申请日:2019-05-15

    申请人: Khoros, LLC

    IPC分类号: G06F3/048 H04L12/24 H04L29/08

    摘要: Various embodiments relate generally to data science and data analysis, computer software and systems, and wired and wireless network communications to interface among repositories of disparate data and computing machine-based entities configured to access, track, and/or analyze data, and, more specifically, to a computing and data storage platform to implement computerized tools to continuously (or nearly continuously) sense data describing functional states of remote computing devices and/or user interfaces configured to service electronic messages, according to at least some examples. For example, a method may include receiving a stream of data representing states of user interfaces, analyzing the states of the user interfaces, identifying activity data, identifying a state of an application, detecting an action and classifying a subset of activity data based on the action, and generating data representing a state of an application configured to interact with a digital conversation.