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    System and method for robust evaluation of the user experience in automated spoken dialog systems
    1.
    发明授权
    System and method for robust evaluation of the user experience in automated spoken dialog systems 有权
    自动语音对话系统用户体验的系统和方法

    公开(公告)号：US08520808B2

    公开(公告)日：2013-08-27

    申请号：US12575801

    申请日：2009-10-08

    申请人： Krishna Dayanidhi ,  Keelan Evanini ,  Phillip Hunter ,  Jackson Liscombe ,  Roberto Pieraccini ,  David Suendermann ,  Zor Gorelov

    发明人： Krishna Dayanidhi ,  Keelan Evanini ,  Phillip Hunter ,  Jackson Liscombe ,  Roberto Pieraccini ,  David Suendermann ,  Zor Gorelov

    IPC分类号： G10L15/01

    CPC分类号： G10L15/01

    摘要： A single, subjective numerical rating to evaluate the performance of a telephone-based spoken dialog system. This CE rating is provided by expert human listeners who have knowledge of the design of the dialog system. Different human raters can be trained to achieve a satisfactory level of agreement. Furthermore, a classifier trained on ratings by human experts can reproduce the human ratings with the same degree of consistency. More calls can be given a CE rating than would be possible with limited human resources. More information can be provided about individual calls, e.g., to help decide between two disparate ratings by different human experts.

    摘要翻译： 一个单一的主观数字评估来评估基于电话的对话系统的性能。 这个CE评级是由具有对话系统设计知识的专家人员提供的。 不同的人员可以接受培训，达到令人满意的协议水平。 此外，由人类专家对评级进行培训的分类器可以以相同程度的一致性再现人类评级。 更多的电话可以给予CE评级，而不是有限的人力资源。 可以提供关于个人呼叫的更多信息，例如帮助由不同的人类专家在两个不同的评级之间作出决定。

    SYSTEM AND METHOD FOR ROBUST EVALUATION OF THE USER EXPERIENCE IN AUTOMATED SPOKEN DIALOG SYSTEMS
    2.
    发明申请
    SYSTEM AND METHOD FOR ROBUST EVALUATION OF THE USER EXPERIENCE IN AUTOMATED SPOKEN DIALOG SYSTEMS 有权
    用于在自动对讲机系统中用户体验的鲁棒评估的系统和方法

    公开(公告)号：US20100091954A1

    公开(公告)日：2010-04-15

    申请号：US12575801

    申请日：2009-10-08

    申请人： Krishna DAYANIDHI ,  Keelan Evanini ,  Phillip Hunter ,  Jackson Liscombe ,  Roberto Pieraccini ,  David Suendermann ,  Zor Gorelov

    发明人： Krishna DAYANIDHI ,  Keelan Evanini ,  Phillip Hunter ,  Jackson Liscombe ,  Roberto Pieraccini ,  David Suendermann ,  Zor Gorelov

    IPC分类号： H04M1/64 ,  G10L15/00 ,  G06F15/18

    CPC分类号： G10L15/01

    摘要： A single, subjective numerical rating to evaluate the performance of a telephone-based spoken dialog system is disclosed. This CE rating is provided by expert human listeners who have knowledge of the design of the dialog system. Different human raters can be trained to achieve a satisfactory level of agreement. Furthermore, a classifier trained on ratings by human experts can reproduce the human ratings with the same degree of consistency. More calls can be given a CE rating than would be possible with limited human resources. More information can be provided about individual calls, e.g., to help decide between two disparate ratings by different human experts.

    摘要翻译： 公开了用于评估基于电话的口语对话系统的性能的单一的主观数字评级。 这个CE评级是由具有对话系统设计知识的专家人员提供的。 不同的人员可以接受培训，达到令人满意的协议水平。 此外，由人类专家对评级进行培训的分类器可以以相同程度的一致性再现人类评级。 更多的电话可以给予CE评级，而不是有限的人力资源。 可以提供关于个人呼叫的更多信息，例如帮助由不同的人类专家在两个不同的评级之间作出决定。

    Status indicator
    3.
    发明授权
    Status indicator 有权
    状态指示灯

    公开(公告)号：US07902992B2

    公开(公告)日：2011-03-08

    申请号：US12228483

    申请日：2008-08-13

    申请人： Phillip Hunter

    发明人： Phillip Hunter

    IPC分类号： G08B21/00

    CPC分类号： G01R15/183 ,  Y10T307/865

    摘要： The sensitivity and accuracy of a status indicator for sensing a current in an electrical circuit is improved by shifting the reference level of the transformer output to maximize the input signal to a precision voltage detector and by reducing the hysteresis of the status indicator by balancing the burden of the current transformer during the positive and negative alternations of the AC signal and by driving secondary loads with a voltage to current converter.

    摘要翻译： 用于感测电路中的电流的状态指示器的灵敏度和精度通过移动变压器输出的参考电平来将输入信号最大化到精密电压检测器并且通过平衡负担来减小状态指示器的滞后来提高 在交流信号的正和负交替期间通过电压到电流转换器驱动二次负载来实现电流互感器。

    System and method for measuring interactive voice response application efficiency
    5.
    发明申请
    System and method for measuring interactive voice response application efficiency 有权
    用于测量交互式语音响应应用效率的系统和方法

    公开(公告)号：US20050036594A1

    公开(公告)日：2005-02-17

    申请号：US10939009

    申请日：2004-09-10

    申请人： Phillip Hunter ,  Jenny Burr

    发明人： Phillip Hunter ,  Jenny Burr

    IPC分类号： G06F11/34 ,  H04M3/493 ,  H04M11/00 ,  H04M1/64

    CPC分类号： G06F11/3476 ,  G06F11/3466 ,  G06F2201/865 ,  H04M3/4936

    摘要： The present invention relates generally to monitoring performance of interactive automated customer applications and more particularly to monitoring performance of an interactive voice response (IVR) system. The present invention monitors IVR state changes in an IVR application. The present invention appends IVR state changes to a history log to allow performance monitoring. Specifically, the present invention logs successful goal completion states (in addition to other information) in the history log where successful goal completion states are associated with a plurality of events associated with said IVR application.

    摘要翻译： 本发明一般涉及监视交互式自动化客户应用的性能，更具体地涉及监视交互式语音响应（IVR）系统的性能。 本发明监测IVR应用中的IVR状态变化。 本发明将IVR状态改变附加到历史日志以允许性能监视。 具体而言，本发明在成功的目标完成状态与与所述IVR应用相关联的多个事件相关联的历史日志中记录成功的目标完成状态（除了其他信息之外）。

    System and method for creating designs for over the phone voice enabled services
    7.
    发明申请
    System and method for creating designs for over the phone voice enabled services 审中-公开
    通过电话语音启用服务创建设计的系统和方法

    公开(公告)号：US20070234279A1

    公开(公告)日：2007-10-04

    申请号：US11367255

    申请日：2006-03-02

    申请人： Wally Brill ,  Diego Montefusco ,  Melissa Dougherty ,  Phillip Hunter

    发明人： Wally Brill ,  Diego Montefusco ,  Melissa Dougherty ,  Phillip Hunter

    IPC分类号： G06F9/44

    CPC分类号： G06F17/50 ,  G06F2217/04 ,  H04M3/4936 ,  H04M2203/355

    摘要： A system and method for creating designs for over the phone voice enabled services is provided. The system and method provide an automated way to start with a sample dialog, view and edit its content in both a detail dialog design format and a flowchart format, and automatically create (1) a prompt recording script; (2) a high fidelity prototype system for usability testing; and (3) an XML file for importing into a development environment.

    摘要翻译： 提供了一种通过电话语音使能服务创建设计的系统和方法。 系统和方法提供了一种自动化的方式来开始样本对话框，以详细的对话框设计格式和流程图格式查看和编辑其内容，并自动创建（1）提示录制脚本; （2）可靠性测试的高保真原型系统; 和（3）用于导入到开发环境的XML文件。

    Battery float management
    8.
    发明申请
    Battery float management 有权
    电池浮充管理

    公开(公告)号：US20070080668A1

    公开(公告)日：2007-04-12

    申请号：US10568260

    申请日：2004-07-02

    申请人： Adnan Al-Anbuky ,  Phillip Hunter

    发明人： Adnan Al-Anbuky ,  Phillip Hunter

    IPC分类号： H02J7/00

    CPC分类号： H01M10/121 ,  G01R31/362 ,  G01R31/3651 ,  H01M10/42 ,  H01M10/4285 ,  H01M10/44 ,  H01M10/48

    摘要： The invention relates to a new VRLA battery float model. The model covers the steady state and transient float charge behaviour of both positive and negative electrodes. Backup analysis verifies the internal polarisation distribution for a conventional 2V-cell polarisation behaviours can be identified without the need for a physical reference electrode. The estimated individual electrode polarisation allows early detection of common failure modes like negative plate discharge as well as a reference for float voltage optimisation. Furthermore, the positive polarisation relating to minimum grid corrosion may be correlated with the occurrence of the peak of a “Tafel” like resistance used by the model. The model encourages utilisation of low signal perturbation for testing a cell's state of health and state of charge conditions while at float.

    摘要翻译： 本发明涉及一种新的VRLA电池浮球模型。 该模型涵盖正极和负极的稳态和瞬态浮充电行为。 备份分析验证了常规2V电池极化行为的内部极化分布，而不需要物理参考电极。 估计的单个电极极化允许早期检测诸如负极板放电的常见故障模式以及浮动电压优化的参考。 此外，与最小电网腐蚀有关的正极化可能与模型使用的类似“Tafel”电阻的峰值的出现相关。 该模型鼓励利用低信号扰动来测试细胞的健康状态和充电状态。

    Power factor corrected switched mode power supply
    9.
    发明授权
    Power factor corrected switched mode power supply 有权
    功率因数校正开关电源

    公开(公告)号：US08841896B2

    公开(公告)日：2014-09-23

    申请号：US13061635

    申请日：2009-08-17

    申请人： Phillip Hunter

    发明人： Phillip Hunter

    IPC分类号： G05F1/00 ,  H02M1/42 ,  H02M1/44

    CPC分类号： H02M1/4225 ,  H02M1/44 ,  Y02B70/126 ,  Y02P80/112

    摘要： A power factor corrected switched mode power supply including a phase shifter that senses the mains frequency and phase shifts it to produce a phase shifted signal which modulates the switching signal supplied to the switches based on the phase shifted signal. The rate of change of the frequency of the switching signal may be controlled to be greatest in regions of greatest power transfer.

    摘要翻译： 一种功率因数校正开关模式电源，包括检测电源频率的移相器，并相移其移相以产生相移信号，该信号基于相移信号调制提供给开关的开关信号。 开关信号的频率的变化率可以在最大功率传输的区域中被控制为最大。

    Battery float management
    10.
    发明授权
    Battery float management 有权
    电池浮充管理

    公开(公告)号：US07772851B2

    公开(公告)日：2010-08-10

    申请号：US10568260

    申请日：2004-07-02

    申请人： Adnan Al-Anbuky ,  Phillip Hunter

    发明人： Adnan Al-Anbuky ,  Phillip Hunter

    IPC分类号： G01N27/416

    CPC分类号： H01M10/121 ,  G01R31/362 ,  G01R31/3651 ,  H01M10/42 ,  H01M10/4285 ,  H01M10/44 ,  H01M10/48

    摘要： The invention relates to a new VRLA battery float model. The model covers the steady state and transient float charge behavior of both positive and negative electrodes. Backup analysis verifies the internal polarization distribution for a conventional 2V-cell polarization behaviors can be identified without the need for a physical reference electrode. The estimated individual electrode polarization allows early detection of common failure modes like negative plate discharge as well as a reference for float voltage optimisation. Furthermore, the positive polarization relating to minimum grid corrosion may be correlated with the occurrence of the peak of a “Tafel” like resistance used by the model. The model encourages utilisation of low signal perturbation for testing a cell's state of health and state of charge conditions while at float.

    摘要翻译： 本发明涉及一种新的VRLA电池浮球模型。 该模型涵盖正极和负极的稳态和瞬态浮充电行为。 备份分析验证了常规2V电池极化行为的内部极化分布，而不需要物理参考电极。 估计的单个电极极化允许早期检测诸如负极板放电的常见故障模式以及浮动电压优化的参考。 此外，与最小电网腐蚀有关的正极化可能与模型使用的类似“Tafel”电阻的峰值的出现相关。 该模型鼓励利用低信号扰动来测试细胞的健康状态和充电状态。