公开(公告)号：US20210326898A1

公开(公告)日：2021-10-21

申请号：US17232752

申请日：2021-04-16

Applicant: LG Electronics Inc.

Inventor： Yong-Hoan KWON ,  Suhwan LEE ,  Ill Shin KIM

IPC: G06Q30/00 ,  G06Q10/00

Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

公开(公告)号：US20250029116A1

公开(公告)日：2025-01-23

申请号：US18909631

申请日：2024-10-08

Applicant: LG Electronics Inc.

Inventor： Yong-Hoan KWON ,  Suhwan LEE ,  Ill Shin KIM

IPC: G06Q30/016 ,  G06Q10/20 ,  H04W84/12

Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.