公开(公告)号：US20080130846A1

公开(公告)日：2008-06-05

申请号：US12030746

申请日：2008-02-13

申请人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

发明人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

IPC分类号： H04M11/00

CPC分类号： H04M15/765 ,  H04L12/66 ,  H04M3/42042 ,  H04M3/42059 ,  H04M15/00 ,  H04M15/09 ,  H04M15/68 ,  H04M15/7652 ,  H04M15/77 ,  H04M2215/0196 ,  H04M2215/32 ,  H04M2215/66 ,  H04M2215/724 ,  H04M2215/7245 ,  H04M2215/7254

摘要： A method, system, and program for billing for service provided to an origin device according to the current caller billing plan. A trusted telephone network, including at least one service provider, receives a request for service from an origin device. The origin device is associated with a line number to be billed for according to a line subscriber billing plan. An identity of a caller requesting the service from the origin device is authenticated. Then, a billing plan associated with the authenticated caller identity is accessed and utilized to replace or supplement the line subscriber billing plan, such that billing for service provided at an origin device is specified according to the caller currently utilizing the origin device.

摘要翻译： 根据当前的呼叫者计费计划，提供给原始设备的服务计费的方法，系统和程序。 包括至少一个服务提供商的可信电话网络从原始设备接收服务请求。 原始设备与根据线路订户计费计划要计费的行号相关联。 从原始设备请求服务的呼叫者的身份被认证。 然后，与认证的呼叫者身份相关联的计费计划被访问并用于替换或补充线路用户计费计划，使得根据当前使用原始设备的呼叫者指定在原始设备处提供的服务的计费。

公开(公告)号：US20120201365A1

公开(公告)日：2012-08-09

申请号：US13416531

申请日：2012-03-09

申请人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

发明人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

IPC分类号： H04M1/56

CPC分类号： H04M3/523 ,  H04M3/385

摘要： A question of a first caller from among multiple callers waiting in a hold queue of a call center is published. Responsive to a second caller from among multiple callers indicating a readiness to answer to the question, the first caller is connected with the second caller. Responsive to the second caller answering the question, the second caller is awarded an advancement token for storage in association with an authenticated identifier for the second caller in a caller profile for redemption by the second caller for a value selected by the second caller.

摘要翻译： 发布在呼叫中心的保持队列中等待的多个呼叫者中的第一呼叫者的问题。 响应于来自多个呼叫者的第二呼叫者表示准备回答该问题，第一呼叫者与第二呼叫者连接。 响应于第二呼叫者回答该问题，第二呼叫者被授予用于与主叫用户简档中的第二呼叫者的认证标识符相关联的用于存储的提前令牌，用于由第二呼叫者为由第二呼叫者选择的值进行兑换。

公开(公告)号：US20080279347A1

公开(公告)日：2008-11-13

申请号：US12181728

申请日：2008-07-29

申请人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

发明人： MICHAEL WAYNE BROWN ,  JOSEPH HERBERT MCINTYRE ,  MICHAEL A. PAOLINI ,  JAMES MARK WEAVER ,  SCOTT LEE WINTERS

IPC分类号： H04M1/64

CPC分类号： H04M15/48 ,  C09K8/68 ,  C09K2208/26 ,  C09K2208/30 ,  H04M3/382 ,  H04M3/4211 ,  H04M15/08 ,  H04M15/73 ,  H04M15/765 ,  H04M15/77 ,  H04M15/80 ,  H04M15/90 ,  H04M2203/1058 ,  H04M2203/6009 ,  H04M2203/6045 ,  H04M2203/6054 ,  H04M2215/0152 ,  H04M2215/0156 ,  H04M2215/016 ,  H04M2215/0168 ,  H04M2215/68 ,  H04M2215/7072 ,  H04M2215/724 ,  H04M2215/7254

摘要： A method, system, and program for billing for service provided to destination device according to the calling plan of the individual receiving the call. An authenticated identity for a callee answering a call placed to a destination device is received at an intermediary device. The intermediary device then accesses a billing plan for the authenticated identity of the callee and loads the billing plan for specifying charges for the call, such that telephone service billed to the callee is accessible at multiple destination devices.

摘要翻译： 一种用于根据接收到该呼叫的个人的呼叫计划提供给目的地设备的服务计费的方法，系统和程序。 在中间设备处接收被呼叫者接收到目的地设备的呼叫的认证身份。 然后，中间设备访问被叫者的认证身份的计费计划，并加载用于指定呼叫费用的计费计划，使得向被叫方收费的电话服务在多个目的地设备可访问。