公开(公告)号：US20230083108A1

公开(公告)日：2023-03-16

申请号：US17904306

申请日：2020-06-03

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： ROBERT MROWIEC ,  PIOTR FISZER ,  MATEUSZ SMETEK ,  ANDRZEJ BUKOWSKI

IPC: H04M3/22 ,  H04M3/51

Abstract: Techniques for tracking and display of compliance with instructions provided by emergency call takers are provided. An artificial intelligence (AI) bot monitors a conversation between an emergency caller and an emergency call taker. The AI bot identifies at least one instruction issued by the emergency call taker to the emergency caller. The AI bot determines when execution of the at least one instruction has been confirmed.

公开(公告)号：US20230370548A1

公开(公告)日：2023-11-16

申请号：US17662850

申请日：2022-05-11

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： WOJCIECH KUCHARSKI ,  MATEUSZ SMETEK ,  PAWEL SMIETANA ,  GRZEGORZ KAPLITA ,  DOMINIK WOJTASZEK ,  ANDRZEJ BUKOWSKI

IPC: H04M3/51 ,  H04W4/90 ,  G06Q50/26

CPC classification number: H04M3/5116 ,  H04W4/90 ,  G06Q50/265

Abstract: A process for prompting a user to report a public-safety incident. In operation, an electronic computing device captures sensor data via one or more sensor devices communicatively coupled to the electronic computing device. The device uses the captured sensor data to detect an occurrence of a potential public-safety incident and further monitors whether a user operating the device has not reported the safety incident to an identified public-safety agency. If the user does not report the incident, then the device identifies a time window as a function of as a function of one or more of user availability, user health and/or mental status, user convenience, user privacy, user safety or severity of the potential public-safety incident, or predefined user input. The device then provides a visual and/or audio prompt for prompting the user to report the incident to the public-safety agency during the identified time window.