公开(公告)号：US20210117835A1

公开(公告)日：2021-04-22

申请号：US16654277

申请日：2019-10-16

申请人： MOTOROLA SOLUTIONS, INC.

发明人： MARIYA BONDAREVA ,  DAVID KALEKO ,  JEHAN WICKRAMASURIYA

IPC分类号： G06N7/00 ,  G06Q50/26

摘要： Techniques for enhancing strategic patrol planning and dispatch decision making based on gone on arrival prediction are provided. In one aspect, a crime prediction map may be retrieved. The crime prediction map may include incident locations and incident times, of predicted incidents occurring within a geographic area. The predictions may be based on historical data, the historical data including data from a computer aided dispatch (CAD) system. For each predicted incident location and incident time, a probability of gone on arrival (GOA) incident disposition may be calculated for a plurality of responder response times. The probability may be calculated based on the historical data from the CAD system.

公开(公告)号：US20190379788A1

公开(公告)日：2019-12-12

申请号：US16378925

申请日：2019-04-09

申请人： MOTOROLA SOLUTIONS, INC

发明人： MARIYA BONDAREVA ,  RANDY L. EKL ,  DAVID KALEKO

IPC分类号： H04M3/51 ,  G06N20/00 ,  H04M3/428

摘要： Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.

公开(公告)号：US20230113421A1

公开(公告)日：2023-04-13

申请号：US17450192

申请日：2021-10-07

申请人： MOTOROLA SOLUTIONS, INC.

发明人： DAVID KALEKO ,  RAHUL S PAWAR ,  YANLIN HAN

IPC分类号： G06F40/30 ,  G06K9/00 ,  G06F40/205

摘要： Techniques for associated narrative based transcription speaker identification are provided. A narrative of an incident is received at a computing device. The narrative describes an incident. An identification of at least one person involved in the incident is extracted from the narrative. The identification includes a specific identifier for the at least one person. Semantic information is extracted from the narrative. A transcript of media capturing the incident is received at the computing device. The transcript includes a generic identifier for at least one speaker whose speech was transcribed. The generic identifier for the at least one speaker whose speech was transcribed is correlated with the identification based on the semantic information. The generic identifier for the at least one speaker in the transcript is replaced with the specific identifier included in the identification.