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公开(公告)号:US20210241405A1
公开(公告)日:2021-08-05
申请号:US16782770
申请日:2020-02-05
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: MARIYA BONDAREVA , ZILI LI , PIETRO RUSSO
Abstract: Automated processing, enforcement and intelligent management of vehicle operation violations is disclosed. A method, that is also disclosed, includes obtaining at least one image within which is shown at least a portion of a vehicle. The method also includes receiving image data for the at least one image, and analyzing the image data to generate a violation score for each of one or more potential vehicle operation violations for the vehicle. When the violation score is in-between an upper violation threshold and a lower consideration threshold, user input is obtained that either affirms or rejects existence of a violation and then, once the user input is obtained, a violation notification is generated only when the user input affirms the existence of the violation. When the violation score is higher than the violation threshold, the violation notification is generated without the user input being obtained.
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公开(公告)号:US20190379788A1
公开(公告)日:2019-12-12
申请号:US16378925
申请日:2019-04-09
Applicant: MOTOROLA SOLUTIONS, INC
Inventor: MARIYA BONDAREVA , RANDY L. EKL , DAVID KALEKO
Abstract: Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.
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公开(公告)号:US20240193199A1
公开(公告)日:2024-06-13
申请号:US18064405
申请日:2022-12-12
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: CHIA YING LEE , NIKOLAI KUZNETCOV , MARIYA BONDAREVA , ROGER DAVID DONALDSON
CPC classification number: G06F16/345 , G06F16/3331
Abstract: Techniques for summarization of search results are provided. A similarity search query comprising at least one search criteria is received. The similarity search query is executed on at least one data source containing a plurality of images associated with metadata responsive to the search criteria. A plurality of search results response to the similarity search query is received from the at least one data source. The plurality of search results is clustered based on the metadata associated with the plurality of search results excluding the similarity criteria. The plurality of search results is summarized based on the results of the clustering. The summarization is displayed in a display view. An interactive user interface is provided to refine the plurality of search results based on the summarization.
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4.
公开(公告)号:US20240161768A1
公开(公告)日:2024-05-16
申请号:US18055870
申请日:2022-11-16
Applicant: Motorola Solutions, Inc.
Inventor: MARIYA BONDAREVA , APRIL L GARRETT , MARTHA LORA , JACQUELINE MAZZEO
CPC classification number: G10L25/63 , H04M3/5175
Abstract: A communication system and method provide for tracking emotional state of a caller during a call center communication using artificial intelligence. A mental health answering point (102) interoperates with an artificial intelligence server (108) wherein the AI server is configured to: extract audio and text features from the call in real time. The AI server calculates and stores stress levels associated with the caller, from the extracted audio features, over time and synchronizes the stored stress levels with the extracted text features from the call. The stress levels are monitored during the call, and visual indicators are provided for high/increasing stress levels and low/decreasing stress levels.
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公开(公告)号:US20250086848A1
公开(公告)日:2025-03-13
申请号:US18462504
申请日:2023-09-07
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: MARIYA BONDAREVA , ROGER DAVID DONALDSON , CHIA YING LEE
Abstract: Techniques for selecting a generated image that is representative of an incident are provided. An initial summary of an incident is generated using an artificial intelligence processing tool. At least two images based on the initial summary are generated using an artificial intelligence image generation tool. For each of the at least two images, a subsequent summary is generated using an artificial intelligence image to text generation tool. The initial summary is compared to each of the subsequent summaries. The generated image associated with the subsequent summary that is most similar to the initial summary is selected as representative of the incident.
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公开(公告)号:US20210117835A1
公开(公告)日:2021-04-22
申请号:US16654277
申请日:2019-10-16
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: MARIYA BONDAREVA , DAVID KALEKO , JEHAN WICKRAMASURIYA
Abstract: Techniques for enhancing strategic patrol planning and dispatch decision making based on gone on arrival prediction are provided. In one aspect, a crime prediction map may be retrieved. The crime prediction map may include incident locations and incident times, of predicted incidents occurring within a geographic area. The predictions may be based on historical data, the historical data including data from a computer aided dispatch (CAD) system. For each predicted incident location and incident time, a probability of gone on arrival (GOA) incident disposition may be calculated for a plurality of responder response times. The probability may be calculated based on the historical data from the CAD system.
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7.
公开(公告)号:US20190325288A1
公开(公告)日:2019-10-24
申请号:US15960695
申请日:2018-04-24
Applicant: MOTOROLA SOLUTIONS, INC
Inventor: WALAMITIEN H. OYENAN , ZHENG FANG , MARIYA BONDAREVA
Abstract: An example method and apparatus for processing accidental emergency calls is provided herein. The example method includes monitoring an emergency call with an active learning artificial intelligence (AI) bot implemented by a processor. The example method further includes determining, by the AI bot, that the emergency call was disconnected prior to a call taker resolving the emergency call. The example method additionally includes providing, by the AI bot, a score indicative of the likelihood that the emergency call was an accidental call, wherein the call may be based on real-time and historical data. The example method also includes recommending, by the AI bot, a response to the emergency call based upon the score.
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公开(公告)号:US20250112995A1
公开(公告)日:2025-04-03
申请号:US18476734
申请日:2023-09-28
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: DHARANISH KEDARISETTI , EMMY BELTRE , KAVEH MALAKUTI , MARIYA BONDAREVA
IPC: H04M11/04
Abstract: A computer-implemented method of generating a trigger initiating an emergency incident response workflow and a device implementing the method is disclosed. Emergency notification data associated with at least one emergency notification reporting a first incident is received. Based on the emergency notification data, a first sensor data originating from one or more sensors is retrieved, the first sensor data associated with a time and location of the first incident. At least one alarm-escalating trigger is generated. The alarm escalating trigger comprises an alarm-escalating condition and a first-type emergency incident response workflow, the alarm-escalating condition being based on at least a portion of the first sensor data. The alarm-escalating trigger, when implemented by an implementing device, triggers the first-type emergency incident response workflow in response to receiving a second sensor data originating from one or more implementing sensors, the second sensor data meeting the alarm-escalating condition.
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9.
公开(公告)号:US20210287226A1
公开(公告)日:2021-09-16
申请号:US16817254
申请日:2020-03-12
Applicant: MOTOROLA SOLUTIONS, INC.
Inventor: MARIYA BONDAREVA , ZILI LI , BRIAN J. FROMMELT
Abstract: A method for managing intangible shopping transactions in a physical retail store is provided. The method may include monitoring a customer shopping within a physical retail store to detect occurrence of an intangible transaction. The method may also include determining that the intangible transaction has occurred. The method may further include storing a record of a transaction item associated with the intangible transaction, the record associated with the customer. The method may additionally include determining the customer is attempting to leave the physical retail store while not in possession of the transaction item. The method may also include providing an alert to indicate the customer is attempting to leave the physical retail store while not in possession of the transaction item.
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公开(公告)号:US20190082304A1
公开(公告)日:2019-03-14
申请号:US15701470
申请日:2017-09-12
Applicant: MOTOROLA SOLUTIONS, INC
Inventor: DANIEL R. BESTOR , CHUN MUN TAN , WAI LOON THAM , CHEW YEE KEE , CHIN KUAN ONG , MARIYA BONDAREVA , HAN ZHONG TAN , LI LI CHUAH , WEI HAN TAN , BENJAMIN ZASLOW
CPC classification number: H04W4/10 , G06F16/90332 , G06Q50/26 , G10L15/22 , G10L2015/223 , G10L2015/227 , H04L65/1069 , H04L65/4015 , H04L65/4061 , H04M3/493 , H04M3/564 , H04M2203/2044 , H04M2203/205 , H04W4/08 , H04W4/20 , H04W4/90 , H04W76/45 , H04W84/08
Abstract: Method and device for responding to an audio inquiry. The electronic computing device monitors audio communications transmitted between communication devices that are members of a talk group on a talk group channel. The electronic computing device detects an audio inquiry from a first communication device and generates an audio content response to be provided in response to the audio inquiry. The electronic computing device determines based on one or both of the audio inquiry and the audio content response, and as a function of the context information, that the audio content response is to be individually provided to the first communication device. The electronic computing device then establishes a private call with the first communication device and provides the audio content response to the first communication device via the private call.
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