公开(公告)号：US12212713B2

公开(公告)日：2025-01-28

申请号：US17816595

申请日：2022-08-01

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Melanie King ,  Alisa Jamnongpipatkul ,  Mark Antilla ,  Pranay Muchandi

IPC: H04M3/51 ,  G06F3/16

Abstract: A system and method are provided for managing an incident call between a public safety responder and a target. Once an incident call is established, the system and method perform audio analytics on the call to determine a trusted side of the call and a target side of the call. The method and system determine, based on the audio analytics of the call, that the trusted side of the call should be modified to create a suitable call environment perception for the target side of the call. Modifications are then made at the trusted side of the call by injecting background audio to create the suitable call environment to be heard at the target side of the call.