Device, system, and method for transferring calls to public-safety answering points

    公开(公告)号:US12278927B2

    公开(公告)日:2025-04-15

    申请号:US17948812

    申请日:2022-09-20

    Inventor: Rafal Kaminski

    Abstract: A device, system and method for transferring calls to public-safety answering points is provided. A call routing devices receives, from a plurality of public-safety answering points (PSAPs), status data indicating respective states of the plurality of PSAPs. The call routing device receives a call to be routed to a first PSAP of the plurality of PSAPs. The call routing device generates a list of other PSAPs, of the plurality of PSAPs, prioritized according to the status data. The call routing device routes the call to the first PSAP, the call routed with the list. The call routing device receives, from the first PSAP, an indication to transfer the call to a second PSAP selected from the list. The call routing device transfers the call to the second PSAP.

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