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    Scrubbing and editing of diagnostic data
    2.
    发明授权
    Scrubbing and editing of diagnostic data 有权
    扫描和编辑诊断数据

    公开(公告)号：US08688700B2

    公开(公告)日：2014-04-01

    申请号：US12251685

    申请日：2008-10-15

    申请人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    发明人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    IPC分类号： G06F7/00 ,  G06F17/30

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： Techniques that enable a user or customer at a system site to review and, if desired, modify data identified at the system site for transmission to a diagnosis site prior to the transmission. The identified diagnostic data may be modified such that data that the user does not want to be sent to the diagnosis site (e.g., sensitive data) is excluded from the data communicated to the diagnosis site. The data may be modified by removing or excluding the sensitive data from the data that is communicated to the diagnosis site or replacing the sensitive data with non-sensitive data. The modified data may then be communicated from the system site to the diagnosis site in the form of a package.

    摘要翻译： 允许系统站点上的用户或客户审查技术，并且如果需要，修改在系统现场识别的数据，以便在传输之前传送到诊断位置。 所识别的诊断数据可以被修改，使得用户不希望将其发送到诊断位点的数据（例如敏感数据）被排除在传送到诊断位点的数据中。 可以通过从传送到诊断站点的数据中删除或排除敏感数据或用非敏感数据替换敏感数据来修改数据。 然后可以以包的形式将修改的数据从系统站点传送到诊断站点。

    SCRUBBING AND EDITING OF DIAGNOSTIC DATA
    3.
    发明申请
    SCRUBBING AND EDITING OF DIAGNOSTIC DATA 有权
    诊断数据的编辑和编辑

    公开(公告)号：US20090106262A1

    公开(公告)日：2009-04-23

    申请号：US12251685

    申请日：2008-10-15

    申请人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    发明人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    IPC分类号： G06F17/30

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： Techniques that enable a user or customer at a system site to review and, if desired, modify data identified at the system site for transmission to a diagnosis site prior to the transmission. The identified diagnostic data may be modified such that data that the user does not want to be sent to the diagnosis site (e.g., sensitive data) is excluded from the data communicated to the diagnosis site. The data may be modified by removing or excluding the sensitive data from the data that is communicated to the diagnosis site or replacing the sensitive data with non-sensitive data. The modified data may then be communicated from the system site to the diagnosis site in the form of a package.

    摘要翻译： 允许系统站点上的用户或客户审查技术，并且如果需要，修改在系统现场识别的数据，以便在传输之前传送到诊断位置。 所识别的诊断数据可以被修改，使得用户不希望将其发送到诊断位点的数据（例如敏感数据）被排除在传送到诊断位点的数据中。 可以通过从传送到诊断站点的数据中删除或排除敏感数据或用非敏感数据替换敏感数据来修改数据。 然后可以以包的形式将修改的数据从系统站点传送到诊断站点。

    User-triggered diagnostic data gathering
    4.
    发明授权
    User-triggered diagnostic data gathering 有权
    用户触发的诊断数据采集

    公开(公告)号：US08429467B2

    公开(公告)日：2013-04-23

    申请号：US12251743

    申请日：2008-10-15

    申请人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    发明人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    IPC分类号： G06F11/00

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： An infrastructure is provided for gathering diagnostic data that is relevant to an error or other conditions detected in a monitored system. A diagnosability framework is provided that automates the gathering of relevant diagnostic data upon occurrence of the condition in the monitored system. In one embodiment, context data is determined for the condition detected in the monitored system. A rule-based engine is provided that is configured to automatically determine one or more actions to be performed for the condition detected in the monitored system based on the determined context data. The actions may include performing tasks that gather diagnostic data that is relevant to the detected condition, store the gathered diagnostic data in a repository, recommend one or more diagnostic actions to a user, and other diagnostic related actions.

    摘要翻译： 提供了一个基础设施，用于收集与受监视系统中检测到的错误或其他条件相关的诊断数据。 提供了一种诊断框架，可在受监控系统中发生状况时自动收集相关诊断数据。 在一个实施例中，为在所监视的系统中检测到的状况确定上下文数据。 提供了一种基于规则的引擎，其被配置为基于所确定的上下文数据来自动确定要在被监视系统中检测到的条件执行的一个或多个动作。 动作可以包括执行收集与检测到的条件相关的诊断数据的任务，将收集的诊断数据存储在存储库中，向用户推荐一个或多个诊断动作以及其他诊断相关的动作。

    USER-TRIGGERED DIAGNOSTIC DATA GATHERING
    6.
    发明申请
    USER-TRIGGERED DIAGNOSTIC DATA GATHERING 有权
    用户触发的诊断数据收集

    公开(公告)号：US20090106596A1

    公开(公告)日：2009-04-23

    申请号：US12251743

    申请日：2008-10-15

    申请人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    发明人： Marcus Fallen ,  Benoit Dageville ,  Jonathan Klein ,  Ajith Kumar Mysorenagarajarao ,  Gary Ngai ,  Mark Ramacher ,  Yair Sarig

    IPC分类号： G06F11/00

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： An infrastructure is provided for gathering diagnostic data that is relevant to an error or other conditions detected in a monitored system. A diagnosability framework is provided that automates the gathering of relevant diagnostic data upon occurrence of the condition in the monitored system. In one embodiment, context data is determined for the condition detected in the monitored system. A rule-based engine is provided that is configured to automatically determine one or more actions to be performed for the condition detected in the monitored system based on the determined context data. The actions may include performing tasks that gather diagnostic data that is relevant to the detected condition, store the gathered diagnostic data in a repository, recommend one or more diagnostic actions to a user, and other diagnostic related actions.

    摘要翻译： 提供了一个基础设施，用于收集与受监视系统中检测到的错误或其他条件相关的诊断数据。 提供了一种诊断框架，可在受监控系统中发生状况时自动收集相关诊断数据。 在一个实施例中，为在所监视的系统中检测到的状况确定上下文数据。 提供了一种基于规则的引擎，其被配置为基于所确定的上下文数据来自动确定要在被监视系统中检测到的条件执行的一个或多个动作。 动作可以包括执行收集与检测到的条件相关的诊断数据的任务，将收集的诊断数据存储在存储库中，向用户推荐一个或多个诊断动作以及其他诊断相关的动作。

    DIAGNOSABILITY SYSTEM: FLOOD CONTROL
    9.
    发明申请
    DIAGNOSABILITY SYSTEM: FLOOD CONTROL 有权
    诊断系统：FLOOD CONTROL

    公开(公告)号：US20090105982A1

    公开(公告)日：2009-04-23

    申请号：US12251667

    申请日：2008-10-15

    申请人： Yair Sarig ,  Benoit Dageville ,  Marcus Fallen ,  Ajith Kumar Mysorenagarajarao ,  Karl Dias ,  Mark Ramacher ,  Gary Ngai

    发明人： Yair Sarig ,  Benoit Dageville ,  Marcus Fallen ,  Ajith Kumar Mysorenagarajarao ,  Karl Dias ,  Mark Ramacher ,  Gary Ngai

    IPC分类号： G06F19/00 ,  G06F15/00

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： Techniques for controlling collection of diagnostic data in a monitored system. A set of flood control rules are configured for the monitored system for controlling the gathering of diagnostic data in the monitored system. The set of flood control rules may include one or more default flood control rules. The set of flood control rules are user-configurable enabling the user of the monitored system to set policies for dynamically controlling gathering of diagnostic data for the monitored system. In one embodiment, diagnostic data gathering is controlled based upon a number of previous occurrences of a condition in some predefined or user-configured time frame that triggers diagnostic data gathering and/or a number of previous executions of an action performed in some predefined or user-configured time frame responsive to the condition in the monitored system.

    摘要翻译： 用于控制监控系统中诊断数据收集的技术。 为监控系统配置了一组防洪规则，用于控制监控系统中诊断数据的收集。 防洪规则集可以包括一个或多个默认防洪规则。 一组防洪规则是用户可配置的，使受监控系统的用户能够设置动态控制监控系统诊断数据采集的策略。 在一个实施例中，诊断数据收集是基于在某些预定义或用户配置的时间帧中的先前事件的数量来控制的，该时间帧触发诊断数据收集和/或在某些预定义或用户中执行的动作的先前执行的数量 响应于受监视系统中的状况而配置的时间帧。

    GATHERING CONTEXT INFORMATION USED FOR ACTIVATION OF CONTEXTUAL DUMPING
    10.
    发明申请
    GATHERING CONTEXT INFORMATION USED FOR ACTIVATION OF CONTEXTUAL DUMPING 有权
    用于激活上下文转换的收集上下文信息

    公开(公告)号：US20090106589A1

    公开(公告)日：2009-04-23

    申请号：US12251731

    申请日：2008-10-15

    申请人： Mark Ramacher ,  Gary Ngai ,  Benoit Dageville ,  Karl Dias ,  Yair Sarig ,  Marcus Fallen ,  Ajith Kumar Mysorenagarajarao

    发明人： Mark Ramacher ,  Gary Ngai ,  Benoit Dageville ,  Karl Dias ,  Yair Sarig ,  Marcus Fallen ,  Ajith Kumar Mysorenagarajarao

    IPC分类号： G06F11/07

    CPC分类号： G06F11/0778 ,  G06F11/0748 ,  G06F11/0781 ,  H04L41/0681 ,  H04L41/16

    摘要： An infrastructure is provided for gathering diagnostic data that is relevant to an error or other conditions detected in a monitored system. A diagnosability framework is provided that automates the gathering of relevant diagnostic data upon occurrence of the condition in the monitored system. In one embodiment, context data is determined for the condition detected in the monitored system. A rule-based engine is provided that is configured to automatically determine one or more actions to be performed for the condition detected in the monitored system based on the determined context data. The actions may include performing tasks that gather diagnostic data that is relevant to the detected condition, store the gathered diagnostic data in a repository, recommend one or more diagnostic actions to a user, and other diagnostic related actions.

    摘要翻译： 提供了一个基础设施，用于收集与受监视系统中检测到的错误或其他条件相关的诊断数据。 提供了一种诊断框架，可在受监控系统中发生状况时自动收集相关诊断数据。 在一个实施例中，为在所监视的系统中检测到的状况确定上下文数据。 提供了一种基于规则的引擎，其被配置为基于所确定的上下文数据来自动确定要在被监视系统中检测到的条件执行的一个或多个动作。 动作可以包括执行收集与检测到的条件相关的诊断数据的任务，将收集的诊断数据存储在存储库中，向用户推荐一个或多个诊断动作以及其他诊断相关的动作。