摘要:
Method and apparatus are disclosed for managing at least one service level agreement (SLA) associated with at least one composite Web service. For each completed process instance, the status data logged in executing the process instance is analyzed to determine whether the process instance satisfied the SLA. The violation/satisfaction data and the logged status data are then used to construct an explanatory decision tree. Each node in the explanatory decision tree represents at least one attribute of the process instances, each branch from a node represents a subset of attribute values of the attribute of the node, and each leaf node indicates a probability value that process instances having attribute values consistent with the attribute values in nodes on a path to the leaf node fail to satisfy the SLA. Data that represents the explanatory decision tree may then be output to explain past violations of SLAs. Other embodiments generate a predictive decision tree that may be used in predicting whether active process instances will violate a SLAs.
摘要:
A method, apparatus, and system are disclosed for process evaluation. In one exemplary embodiment, a method for process evaluation includes accessing, with a computer, a set of process quality metrics; categorizing, with the computer, a set of processes based on the set of process quality metrics; and identifying, with the computer, a process from the set of processes that has a predefined set of values for the process quality metrics.
摘要:
The present disclosure relates to a system and method for analyzing a process. Embodiments of the present invention may include obtaining a process execution trace including at least one subtrace, the process execution trace comprising at least one loop repetition. Further, embodiments may include removing loop repetitions within the process execution trace, identifying the subtrace as a point for data collection in a process, and collecting data related to the subtrace.
摘要:
The disclosed embodiments relate to a system and a method for process discovery. Embodiments of the present invention comprise extracting process data from a data source, creating a trace using the extracted process data, wherein the trace comprises a plurality of events, and detecting a process model using the plurality of events.
摘要:
A method of process-driven analysis of operations includes defining an abstract process, defining at least one metric over the abstract process using a metric definer and computing metric values using a metric computation engine. The method further includes building an analysis model and a prediction model using an analysis and prediction engine to provide analysis on the computed metric values and optimizing the abstract process based on the computed metric values.
摘要:
The disclosed embodiments relate to a system and a method for process discovery. Embodiments of the present invention comprise extracting process data from a data source, creating a trace using the extracted process data, wherein the trace comprises a plurality of events, and detecting a process model using the plurality of events.
摘要:
Various approaches are disclosed for loading data from a vertical database table into a horizontal database table. In one embodiment, a number of rows in a vertical database table and a number of columns in a horizontal database table are determined. Entries in a first column of the vertical table contain object identifiers, entries in a second column contain attribute names corresponding to the object identifiers, and entries in a third column contain attribute values corresponding to the attribute names. The horizontal table includes a column for the object identifiers and respective attribute columns for the attributes names. One of a plurality of methods is selected and used for reading data from the vertical database table and writing data to the horizontal database table based in part on the number of rows in the vertical database table and the number of columns in the horizontal database table.
摘要:
Systems and methods of improving business processes are described. These systems and methods enable service providers to improve the quality of services delivered to customers and employees by improving service execution through the optimal selection of resources (e.g., internal resources or external resources, or both) that are invoked to execute the delivered services. In one aspect, process execution data is accessed. Business process instances are classified in accordance with a quality taxonomy. A predictive model including a set of rules for scoring business process outcomes at different stages of the business process is built based upon the classified business process instances. In another aspect, process entities to be invoked at stages of an active business process instance are selected based upon the predictive model. In another aspect, a user is prompted to define a quality taxonomy for classifying outcomes of instances of a business process.
摘要:
Systems and methods of semantically investigating business processes are described. In one aspect, execution data that is generated by one or more components of a business process platform is accessed. The data is generated during execution, at each of one or more nodes, of one or more instantiations of one or more business processes each involving a set of one or more activities each defined by a respective service and performed by a respective set of one or more resources. The accessed execution data is mapped into one or more semantic concepts to obtain outcome data. The outcome data is visualized in terms of a user-selected perspective.
摘要:
A system and method comprises selecting at least one metric from an alternative representation of a database to create a request based on the at least one metric, invoking an interpreter associated with the database to return data related to the at least one metric, and displaying the data.