Business processes based on a predictive model
    1.
    发明授权
    Business processes based on a predictive model 有权
    基于预测模型的业务流程

    公开(公告)号:US07565304B2

    公开(公告)日:2009-07-21

    申请号:US10176505

    申请日:2002-06-21

    IPC分类号: G06F17/50 G06F7/00

    摘要: Systems and methods of improving business processes are described. These systems and methods enable service providers to improve the quality of services delivered to customers and employees by improving service execution through the optimal selection of resources (e.g., internal resources or external resources, or both) that are invoked to execute the delivered services. In one aspect, process execution data is accessed. Business process instances are classified in accordance with a quality taxonomy. A predictive model including a set of rules for scoring business process outcomes at different stages of the business process is built based upon the classified business process instances. In another aspect, process entities to be invoked at stages of an active business process instance are selected based upon the predictive model. In another aspect, a user is prompted to define a quality taxonomy for classifying outcomes of instances of a business process.

    摘要翻译: 描述了改进业务流程的系统和方法。 这些系统和方法使得服务提供商能够通过调用执行所传递的服务的资源(例如,内部资源或外部资源,或两者)的最佳选择来改进服务执行来提高递送给客户和雇员的服务的质量。 在一个方面,访问过程执行数据。 业务流程实例根据质量分类法进行分类。 包括一组在业务流程不同阶段评估业务流程结果的规则的预测模型是基于分类业务流程实例构建的。 在另一方面,基于预测模型来选择要在活动业务流程实例的阶段被调用的流程实体。 另一方面,提示用户定义用于对业务流程实例的结果进行分类的质量分类法。

    Method and system for business-oriented web services management
    3.
    发明申请
    Method and system for business-oriented web services management 有权
    面向业务的Web服务管理方法和系统

    公开(公告)号:US20050080661A1

    公开(公告)日:2005-04-14

    申请号:US10681782

    申请日:2003-10-08

    摘要: A method and system are disclosed for monitoring the performance of web-based services. The method comprises receiving a transaction from a client and routing the transaction to an appropriate web service for execution of the transaction. During execution of the transaction, performance data relating to the execution of the transaction is monitored and logged. The collected performance data is then queried based on pre-defined performance metrics and web service performance reports are generated. A system for the foregoing method is also disclosed.

    摘要翻译: 公开了用于监视基于web的服务的性能的方法和系统。 该方法包括从客户端接收交易并将该交易路由到适当的web服务以执行交易。 在执行事务期间,监视和记录与执行事务有关的性能数据。 然后根据预定义的性能指标查询收集的性能数据,并生成Web服务性能报告。 还公开了上述方法的系统。

    Method and system for business-oriented web services management
    6.
    发明授权
    Method and system for business-oriented web services management 有权
    面向业务的Web服务管理方法和系统

    公开(公告)号:US08291061B2

    公开(公告)日:2012-10-16

    申请号:US10681782

    申请日:2003-10-08

    摘要: A method and system are disclosed for monitoring the performance of web-based services. The method comprises receiving a transaction from a client and routing the transaction to an appropriate web service for execution of the transaction. During execution of the transaction, performance data relating to the execution of the transaction is monitored and logged. The collected performance data is then queried based on pre-defined performance metrics and web service performance reports are generated. A system for the foregoing method is also disclosed.

    摘要翻译: 公开了用于监视基于web的服务的性能的方法和系统。 该方法包括从客户端接收交易并将该交易路由到适当的web服务以执行交易。 在执行事务期间,监视和记录与执行事务有关的性能数据。 然后根据预定义的性能指标查询收集的性能数据,并生成Web服务性能报告。 还公开了上述方法的系统。

    Method and apparatus for creating a digital dashboard
    8.
    发明授权
    Method and apparatus for creating a digital dashboard 有权
    用于创建数字仪表板的方法和设备

    公开(公告)号:US08291334B1

    公开(公告)日:2012-10-16

    申请号:US11799427

    申请日:2007-04-30

    IPC分类号: G06F3/048 G06F3/01

    CPC分类号: G06F3/048 G06F3/01 G06F8/38

    摘要: Embodiments of the invention provide a method and an apparatus for creating a digital dashboard. One embodiment provides a dashboard palette in an application. In addition, at least one object is provided for the dashboard palette, wherein at least one property of the at least one object is linked to a data source. The at least one object is then coupled with the dashboard palette to form a dashboard description. The dashboard description is then exported to a dashboard creator and publisher, wherein the dashboard creator and publisher provide a functional dashboard based on the dashboard description.

    摘要翻译: 本发明的实施例提供了一种用于创建数字仪表板的方法和装置。 一个实施例在应用程序中提供了仪表板调色板。 另外,为仪表板调色板提供至少一个对象,其中至少一个对象的至少一个属性被链接到数据源。 然后将至少一个对象与仪表板调色板耦合以形成仪表板描述。 然后将仪表板描述导出到仪表板创建者和发布者,其中仪表板创建者和发布者基于仪表板描述提供功能性仪表板。

    Dynamic prioritization of activities
    9.
    发明授权
    Dynamic prioritization of activities 有权
    动态优先活动

    公开(公告)号:US07822658B2

    公开(公告)日:2010-10-26

    申请号:US10164194

    申请日:2002-06-04

    IPC分类号: G06Q40/00

    摘要: A system comprises a first store of process instance data, a second store of data including predictions and statistics respectively corresponding to the process instance data, and a dynamic prioritization system configured to selectively access data in the first store and the second store and to estimate a cost of a process instance responsive to the accessing, wherein process instance node priorities are adjusted responsive to the estimate. A method comprises providing a first store of process instance data, providing a second store of data including predictions and statistics respectively corresponding to the process instance data, selectively accessing data in the first store and the second store, estimating a cost of a process instance responsive to the accessing and selectively adjusting process instance node priorities using a dynamic prioritization system responsive to the estimating.

    摘要翻译: 系统包括第一存储的过程实例数据,包括分别对应于过程实例数据的预测和统计数据的第二数据存储器以及被配置为选择性地访问第一存储和第二存储中的数据并且估计 响应于访问的流程实例的成本,其中响应于估计来调整流程实例节点优先级。 一种方法包括提供过程实例数据的第一存储,提供包括分别对应于过程实例数据的预测和统计数据的第二数据存储,有选择地访问第一存储和第二存储中的数据,估计过程实例响应的成本 使用响应于估计的动态优先级系统来访问和选择性地调整流程实例节点优先级。

    Workflow data warehousing
    10.
    发明授权
    Workflow data warehousing 失效
    工作流数据仓库

    公开(公告)号:US07529762B2

    公开(公告)日:2009-05-05

    申请号:US10230926

    申请日:2002-08-28

    IPC分类号: G06F17/30

    摘要: A data management system includes forming a workflow data warehouse (WDW) for storing data indicative of facts specific to a workflow process. In one embodiment, the WDW is configured to categorize and store the workflow process data as generic or specific process data and as generic or specific node data. The process data are related to the execution of a sequence of workflow actions within the workflow process. The node data are related to the execution of a node within the workflow process. The WDW is formed within a workflow management system and is adapted for on-line analytical processing (OLAP). The WDW may be configured to store data associated with identifying specific behaviors within the workflow process. Moreover, the WDW is configured to enable vertical recordings of data associated with the modifications of the workflow process.

    摘要翻译: 数据管理系统包括形成工作流数据仓库(WDW),用于存储指示工作流过程特有的事实的数据。 在一个实施例中,WDW被配置为将工作流过程数据分类并存储为通用或特定的过程数据以及作为通用或特定节点数据。 过程数据与工作流过程中工作流程序列的执行有关。 节点数据与工作流过程中节点的执行相关。 WDW在工作流管理系统中形成,适用于在线分析处理(OLAP)。 WDW可以被配置为存储与在工作流过程中识别特定行为相关联的数据。 此外,WDW被配置为启用与工作流程流程的修改相关联的数据的垂直记录。