Customer satisfaction in booking process
    1.
    发明授权
    Customer satisfaction in booking process 有权
    客户满意的预订过程

    公开(公告)号:US08484088B1

    公开(公告)日:2013-07-09

    申请号:US10960408

    申请日:2004-10-06

    IPC分类号: G06Q30/00

    CPC分类号: G06Q10/02 G06Q10/06

    摘要: A system and system to improving customer satisfaction in booking process. In one embodiment a system and method are described to determine the cause of the issue in procuring the service is and, based on a set of rules, offer the user a path to complete the procurement successfully. In one embodiment, a system and method are described to determine when a supplier is not available and queue requests until the supplier system is available again. In one embodiment, a system and method are described to actively manage the status of each account so that the user's transactions do not fail because of mis-configured or expired account configuration status.

    摘要翻译: 提高订单流程中客户满意度的系统和系统。 在一个实施例中,描述了一种系统和方法,用于确定在采购服务中的问题的原因,并且基于一组规则向用户提供用于成功完成采购的路径。 在一个实施例中,描述了系统和方法以确定供应商什么时候不可用并且队列请求直到供应商系统再次可用。 在一个实施例中,描述了一种系统和方法来主动管理每个帐户的状态,使得用户的交易不会因配置错误或帐户配置状态过期而失败。

    Method and system for an automated trip planner
    2.
    发明授权
    Method and system for an automated trip planner 有权
    自动旅行计划器的方法和系统

    公开(公告)号:US07925540B1

    公开(公告)日:2011-04-12

    申请号:US10966561

    申请日:2004-10-15

    IPC分类号: G06Q30/00 G06Q10/00 G06F21/00

    摘要: A method and system to offer a service to a user based on a profile of the user, in response to an identification of an event. In one embodiment, the service includes offering a travel itinerary. In one embodiment, the profile of the user is based on previously obtained data. In one embodiment, the offering is performed automatically in response to the identification of the event and user. In one embodiment, the offering of the itinerary to the user based on the profile of the user comprises accessing data from at least one of a preference database and a contextual content database. The offering of the itinerary may comprise offering at least one of travel times for the user traveling to a selected area, ground transportation for the user arriving at a selected area, and costs for multiple modes of transportation. In one embodiment, the offering of the service is based in part on one of a type of service, a location, and a partner.

    摘要翻译: 响应于事件的识别,基于用户的简档向用户提供服务的方法和系统。 在一个实施例中,服务包括提供旅行行程。 在一个实施例中,用户的简档基于先前获得的数据。 在一个实施例中,响应于事件和用户的标识自动执行提供。 在一个实施例中,基于用户的简档向用户提供行程包括从优选数据库和上下文内容数据库中的至少一个访问数据。 行程的提供可以包括提供用于行进到所选区域的用户的行进时间中的至少一个,用于到达选定区域的用户的地面运输,以及多种运输方式的成本。 在一个实施例中,服务的提供部分地基于服务类型,位置和伙伴之一。

    System and method for capturing facial and body motion
    3.
    发明授权
    System and method for capturing facial and body motion 有权
    用于捕获面部和身体运动的系统和方法

    公开(公告)号:US07358972B2

    公开(公告)日:2008-04-15

    申请号:US11557081

    申请日:2006-11-06

    IPC分类号: G06T15/70

    摘要: A system and method for capturing motion comprises a motion capture volume adapted to contain at least one actor having body markers defining plural body points and facial markers defining plural facial points. A plurality of body motion cameras and a plurality of facial motion cameras are arranged around a periphery of the motion capture volume. The facial motion cameras each have a respective field of view narrower than a corresponding field of view of the body motion cameras. The facial motion cameras are arranged such that all laterally exposed surfaces of the actor while in motion within the motion capture volume are within the field of view of at least one of the plurality of facial motion cameras at substantially all times. A motion capture processor is coupled to the plurality of facial motion cameras and the plurality of body motion cameras to produce a digital model reflecting combined body and facial motion of the actor. At least one microphone may be oriented to pick up audio from the motion capture volume.

    摘要翻译: 用于捕获运动的系统和方法包括适于包含至少一个具有限定多个身体点的身体标记和定义多个面部点的面部标记的运动员的运动捕捉体积。 多个体动摄像机和多个面部运动摄像机布置在运动捕捉体的周边周围。 面部运动摄像机各自具有比体动摄像机的相应视场窄的相应视场。 所述面部运动摄像机布置成使得所述运动捕捉体内的运动中的所述横向暴露的表面在所述多个面部运动相机中的至少一个的视野范围内。 运动捕捉处理器耦合到多个面部运动相机和多个身体运动相机,以产生反映演员的组合的身体和面部运动的数字模型。 至少一个麦克风可以被定向为从运动捕捉音量拾取音频。

    Wheel motion control input device for animation system
    4.
    发明授权
    Wheel motion control input device for animation system 有权
    用于动画系统的车轮运动控制输入装置

    公开(公告)号:US07038660B2

    公开(公告)日:2006-05-02

    申请号:US10443506

    申请日:2003-05-22

    IPC分类号: G09G5/08

    摘要: An input device for a computer graphics system provides a plurality of wheels that control movement of a virtual camera. The input device can be readily used by professional camerman without knowledge or training on CG animation software tools. The input device comprises a housing having at least one wheel operatively coupled to at least one outer surface of the housing. The at least one wheel has an axially coupled shaft that is driven rotationally by manipulation of the wheel. Circuitry contained within the housing and operatively coupled to the shaft generates a control signal corresponding to rotational motion of the at least one wheel. The control signal is thereby provided to the animation processor to control the virtual camera. In a preferred embodiment of the invention, the at least one wheel further comprises a plurality of wheels with each such wheel corresponding to a different range of motion of the virtual camera, including a first wheel corresponding to panning motion of the virtual camera, a second wheel corresponding to tilting motion of the virtual camera, and a third wheel corresponding to rolling motion of the virtual camera. The circuitry further includes an angle encoder operatively coupled to the shaft and a control circuit adapted to convert the control signal into a data stream having a format readable by the animation processor. The input device may also include at least one speed control adapted to change effective resolution of the at least one wheel, and at least one direction control adapted to change effective direction of the at least one wheel.

    摘要翻译: 用于计算机图形系统的输入装置提供多个控制虚拟相机运动的轮子。 输入设备可以由专业人士轻松使用,无需对CG动画软件工具的知识或培训。 所述输入装置包括壳体,所述壳体具有可操作地联接到所述壳体的至少一个外表面的至少一个轮。 所述至少一个轮具有轴向联接的轴,所述轴通过所述车轮的操纵被旋转地驱动。 包含在壳体内并且可操作地联接到轴的电路产生对应于至少一个车轮的旋转运动的控制信号。 因此,控制信号被提供给动画处理器以控制虚拟相机。 在本发明的优选实施例中,所述至少一个轮还包括多个车轮,其中每个所述车轮对应于所述虚拟照相机的不同运动范围,所述不同运动范围包括与所述虚拟照相机的平移运动对应的第一车轮, 对应于虚拟相机的倾斜运动的轮,以及与虚拟相机的滚动运动相对应的第三轮。 电路还包括可操作地耦合到轴的角度编码器和适于将控制信号转换成具有可由动画处理器读取的格式的数据流的控制电路。 所述输入装置还可以包括适于改变所述至少一个车轮的有效分辨率的至少一个速度控制器,以及适于改变所述至少一个车轮的有效方向的至少一个方向控制器。

    System and method for capturing facial and body motion
    5.
    发明授权
    System and method for capturing facial and body motion 有权
    用于捕获面部和身体运动的系统和方法

    公开(公告)号:US07218320B2

    公开(公告)日:2007-05-15

    申请号:US10427114

    申请日:2003-05-01

    IPC分类号: G06T15/70

    摘要: A system and method for capturing motion comprises a motion capture volume adapted to contain at least one actor having body markers defining plural body points and facial markers defining plural facial points. A plurality of body motion cameras and a plurality of facial motion cameras are arranged around a periphery of the motion capture volume. The facial motion cameras each have a respective field of view narrower than a corresponding field of view of the body motion cameras. The facial motion cameras are arranged such that all laterally exposed surfaces of the actor while in motion within the motion capture volume are within the field of view of at least one of the plurality of facial motion cameras at substantially all times. A motion capture processor is coupled to the plurality of facial motion cameras and the plurality of body motion cameras to produce a digital model reflecting combined body and facial motion of the actor. At least one microphone may be oriented to pick up audio from the motion capture volume.

    摘要翻译: 用于捕获运动的系统和方法包括适于包含至少一个具有限定多个身体点的身体标记和定义多个面部点的面部标记的运动员的运动捕捉体积。 多个体动摄像机和多个面部运动摄像机布置在运动捕捉体的周边周围。 面部运动摄像机各自具有比体动摄像机的相应视场窄的相应视场。 所述面部运动摄像机布置成使得所述运动捕捉体内的运动中的所述横向暴露的表面在所述多个面部运动相机中的至少一个的视野范围内。 运动捕捉处理器耦合到多个面部运动相机和多个身体运动相机,以产生反映演员的组合的身体和面部运动的数字模型。 至少一个麦克风可以被定向为从运动捕捉音量拾取音频。

    SYSTEM AND METHOD FOR CAPTURING FACIAL AND BODY MOTION
    6.
    发明申请
    SYSTEM AND METHOD FOR CAPTURING FACIAL AND BODY MOTION 有权
    用于捕获身体和身体运动的系统和方法

    公开(公告)号:US20070058839A1

    公开(公告)日:2007-03-15

    申请号:US11557081

    申请日:2006-11-06

    IPC分类号: G06K9/00

    摘要: A system and method for capturing motion comprises a motion capture volume adapted to contain at least one actor having body markers defining plural body points and facial markers defining plural facial points. A plurality of body motion cameras and a plurality of facial motion cameras are arranged around a periphery of the motion capture volume. The facial motion cameras each have a respective field of view narrower than a corresponding field of view of the body motion cameras. The facial motion cameras are arranged such that all laterally exposed surfaces of the actor while in motion within the motion capture volume are within the field of view of at least one of the plurality of facial motion cameras at substantially all times. A motion capture processor is coupled to the plurality of facial motion cameras and the plurality of body motion cameras to produce a digital model reflecting combined body and facial motion of the actor. At least one microphone may be oriented to pick up audio from the motion capture volume.

    摘要翻译: 用于捕获运动的系统和方法包括适于包含至少一个具有限定多个身体点的身体标记和定义多个面部点的面部标记的运动员的运动捕捉体积。 多个体动摄像机和多个面部运动摄像机布置在运动捕捉体的周边周围。 面部运动摄像机各自具有比体动摄像机的相应视场窄的相应视场。 所述面部运动摄像机布置成使得所述运动捕捉体内的运动中的所述横向暴露的表面在所述多个面部运动相机中的至少一个的视野范围内。 运动捕捉处理器耦合到多个面部运动相机和多个身体运动相机,以产生反映演员的组合的身体和面部运动的数字模型。 至少一个麦克风可以被定向为从运动捕捉音量拾取音频。

    Travel management system utilizing multiple computer reservation systems (CRSS)
    7.
    发明授权
    Travel management system utilizing multiple computer reservation systems (CRSS) 有权
    利用多台计算机预约系统(CRSS)的旅行管理系统

    公开(公告)号:US07493261B2

    公开(公告)日:2009-02-17

    申请号:US09834156

    申请日:2001-04-12

    IPC分类号: G06Q10/00

    CPC分类号: G06Q10/02

    摘要: A system and method for travel management that utilizes multiple computer reservation systems (CRSs) for making travel related bookings. In one embodiment, a server provides access to a plurality of computer reservation systems (CRSs) for a client initiating a travel booking request. The client can book a travel item segment from any one of the accessible CRSs. CRSs for particular travel item segments are predefined for the client, along with particular conditions, prior to a travel booking request. The predefined CRSs are accessed to check the availability of travel items. The available travel items are displayed to the client for booking. When the client books a travel item, the booked travel item segment is stored in a super passenger name record (PNR). In some embodiments, the super PNR includes a CRS designation associated with each travel item segment.

    摘要翻译: 一种用于旅行管理的系统和方法,其利用多个计算机预订系统(CRS)进行旅行相关预订。 在一个实施例中,服务器提供对多个计算机预订系统(CRS)的访问,用于启动旅行预订请求的客户端。 客户可以从任何一个可访问的CRS预订旅行项目段。 在旅行预订请求之前,客户预定义特定旅行项目段的CRS以及特定条件。 访问预定义的CRS以检查旅行项目的可用性。 可用的旅行项目显示给客户预订。 当客户预订旅行项目时,预订的旅行项目段被存储在超级乘客姓名记录(PNR)中。 在一些实施例中,超级PNR包括与每个旅行项目段相关联的CRS指定。

    System and method for replicating web-sites
    8.
    发明授权
    System and method for replicating web-sites 有权
    用于复制网站的系统和方法

    公开(公告)号:US06873957B1

    公开(公告)日:2005-03-29

    申请号:US09699087

    申请日:2000-10-27

    IPC分类号: G06F17/30 G06F17/60

    CPC分类号: G06F17/3089

    摘要: A computer-implemented method is disclosed for replicating Websites in a digital network. The method comprises converting a website into a Super Site, wherein the Super Site may be replicated. One or more Sub Sites is generated from the Super Site. The behaviors of the Sub Sites are configured to match desired population segment characteristics.

    摘要翻译: 公开了一种用于在数字网络中复制网站的计算机实现的方法。 该方法包括将网站转换为超级站点,其中可以复制超级站点。 超级站点生成一个或多个子站点。 子站点的行为被配置为匹配所需的群体段特征。