公开(公告)号：US09489445B2

公开(公告)日：2016-11-08

申请号：US13799915

申请日：2013-03-13

申请人： NICE-SYSTEMS LTD.

发明人： Roi Amir ,  Dan Sharon ,  Eyal Strassburg

IPC分类号： G06F17/30

CPC分类号： G06F17/30165 ,  G06F17/3012 ,  G06F17/30194 ,  G06F17/30598

摘要： A generic categorization method may include receiving interaction data on a distributed computing system operating on a plurality of computing nodes. The distributed computing system may distribute the received interaction data across the plurality of nodes. On each node, categorization rules may be applied to the interaction data via parallel processing. The results, which may include a category associated with each interaction, may be written to a distributed storage system. A user interface may allow a user to define the categorization rules and schemas of interaction data.

摘要翻译： 通用分类方法可以包括在多个计算节点上操作的分布式计算系统上接收交互数据。 分布式计算系统可以在多个节点之间分配所接收的交互数据。 在每个节点上，分类规则可以通过并行处理应用于交互数据。 可以将包括与每个交互相关联的类别的结果写入分布式存储系统。 用户界面可以允许用户定义交互数据的分类规则和模式。

公开(公告)号：US20150074043A1

公开(公告)日：2015-03-12

申请号：US14022937

申请日：2013-09-10

申请人： NICE-SYSTEMS LTD.

发明人： Roi Amir ,  Yosef Golan ,  Zach Beniash ,  Eyal Strassburg ,  Michal Bar

IPC分类号： G06F17/30

CPC分类号： G06Q10/06 ,  G06Q10/10

摘要： A system or method may receive, on a distributed computing system comprising a plurality of computing nodes, raw interaction data describing at least one interaction between two or more parties. The distributed computing may implement a map-reduce algorithm to map the raw interaction data into one or more entities, wherein each entity describes an attribute of an interaction. The distributed computing system my further update an interaction table to include each of the entities, wherein entities describing attributes of the same interaction are correlated.

摘要翻译： 系统或方法可以在包括多个计算节点的分布式计算系统上接收描述两个或多个方之间的至少一个交互的原始交互数据。 分布式计算可以实现地图缩小算法以将原始交互数据映射到一个或多个实体中，其中每个实体描述交互的属性。 分布式计算系统我进一步更新交互表以​​包括每个实体，其中描述相同交互的属性的实体是相关的。

公开(公告)号：US20140280172A1

公开(公告)日：2014-09-18

申请号：US13799915

申请日：2013-03-13

申请人： NICE-SYSTEMS LTD.

发明人： Roi Amir ,  Dan Sharon ,  Eyal Strassburg

IPC分类号： G06F17/30

CPC分类号： G06F17/30165 ,  G06F17/3012 ,  G06F17/30194 ,  G06F17/30598

摘要： A generic categorization method may include receiving interaction data on a distributed computing system operating on a plurality of computing nodes. The distributed computing system may distribute the received interaction data across the plurality of nodes. On each node, categorization rules may be applied to the interaction data via parallel processing. The results, which may include a category associated with each interaction, may be written to a distributed storage system. A user interface may allow a user to define the categorization rules and schemas of interaction data.

摘要翻译： 通用分类方法可以包括在多个计算节点上操作的分布式计算系统上接收交互数据。 分布式计算系统可以在多个节点之间分配所接收的交互数据。 在每个节点上，分类规则可以通过并行处理应用于交互数据。 可以将包括与每个交互相关联的类别的结果写入分布式存储系统。 用户界面可以允许用户定义交互数据的分类规则和模式。

公开(公告)号：US09928251B2

公开(公告)日：2018-03-27

申请号：US15271900

申请日：2016-09-21

申请人： NICE-SYSTEMS LTD.

发明人： Roi Amir ,  Dan Sharon ,  Eyal Strassburg

IPC分类号： G06F17/30

CPC分类号： G06F17/30165 ,  G06F17/3012 ,  G06F17/30194 ,  G06F17/30598

摘要： A generic categorization method may include receiving interaction data on a distributed computing system operating on a plurality of computing nodes. The distributed computing system may distribute the received interaction data across the plurality of nodes. On each node, categorization rules may be applied to the interaction data via parallel processing. The results, which may include a category associated with each interaction, may be written to a distributed storage system. A user interface may allow a user to define the categorization rules and schemas of interaction data.

公开(公告)号：US09396448B2

公开(公告)日：2016-07-19

申请号：US14022937

申请日：2013-09-10

申请人： NICE-SYSTEMS LTD.

发明人： Roi Amir ,  Yosef Golan ,  Zach Beniash ,  Eyal Strassburg ,  Michal Bar

IPC分类号： G06F17/30 ,  G06Q10/06

CPC分类号： G06Q10/06 ,  G06Q10/10

摘要： A system or method may receive, on a distributed computing system comprising a plurality of computing nodes, raw interaction data describing at least one interaction between two or more parties. The distributed computing may implement a map-reduce algorithm to map the raw interaction data into one or more entities, wherein each entity describes an attribute of an interaction. The distributed computing system my further update an interaction table to include each of the entities, wherein entities describing attributes of the same interaction are correlated.

摘要翻译： 系统或方法可以在包括多个计算节点的分布式计算系统上接收描述两个或多个方之间的至少一个交互的原始交互数据。 分布式计算可以实现地图缩小算法以将原始交互数据映射到一个或多个实体中，其中每个实体描述交互的属性。 分布式计算系统我进一步更新交互表以​​包括每个实体，其中描述相同交互的属性的实体是相关的。