SECURE MULTI-TENANT PROTOCOL-AGNOSTIC VOICE CALL RECORDING

    公开(公告)号:US20250063121A1

    公开(公告)日:2025-02-20

    申请号:US18625773

    申请日:2024-04-03

    Applicant: NICE LTD.

    Abstract: Embodiments are disclosed for securing internet-based transfer of voice call data. Embodiments may include: sending a primary-protocol-encoded communication, by a forwarding unit (FU), to a session border controller (SBC), when an indication is received at the FU that a secondary-protocol-encoded communication has been received at a gateway component, from a voice call data source, to propose transferring voice call data to the SBC; outputting by the SBC, in response to the primary-protocol-encoded communication an IP address encoded with the primary protocol; converting, by a gateway component, the IP address encoded with the primary protocol into an IP address encoded with the secondary protocol; and sending, by a gateway component, the IP address encoded with the secondary protocol to the voice call data source that is proposing to transfer the voice call data.

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