METHOD FOR ORGANIZING PROCESSES
    4.
    发明申请
    METHOD FOR ORGANIZING PROCESSES 审中-公开
    组织方法的方法

    公开(公告)号:US20100017244A1

    公开(公告)日:2010-01-21

    申请号:US12174130

    申请日:2008-07-16

    IPC分类号: G06Q10/00

    CPC分类号: G06Q10/06 G06Q10/06393

    摘要: Techniques for generating a target process are provided. The techniques include identifying at least one of one or more steps and one or more artifacts within a target process and one or more other processes, pre-fetching the at least one of one or more atomic steps, one or more decision steps and splits and one or more merges to be used in the target process from the one or more other processes, and associating the at least one of one or more atomic steps, one or more decision steps and splits and one or more merges to be used in the target process at one or more decision points to generate the target process.

    摘要翻译: 提供了用于生成目标过程的技术。 这些技术包括识别目标过程和一个或多个其他过程中的一个或多个步骤和一个或多个工件中的至少一个,预取一个或多个原子步骤中的至少一个,一个或多个决定步骤和分割,以及 在一个或多个其他过程中在目标过程中使用的一个或多个合并,以及将一个或多个原子步骤中的至少一个,一个或多个决策步骤和分割以及要在目标中使用的一个或多个合并 在一个或多个决策点处处理以产生目标过程。

    METHOD FOR CREATING A PROCESS NOMENCLATURE
    5.
    发明申请
    METHOD FOR CREATING A PROCESS NOMENCLATURE 审中-公开
    创建过程名称的方法

    公开(公告)号:US20090198720A1

    公开(公告)日:2009-08-06

    申请号:US12023089

    申请日:2008-01-31

    IPC分类号: G06F17/30

    CPC分类号: G06Q10/06

    摘要: Techniques for creating a nomenclature to represent one or more groups within a process are provided. The techniques include obtaining a process, wherein the process comprises one or more groups, and creating a nomenclature to represent the one or more groups, wherein the nomenclature facilitates usability of the process in at least one of an operation and design environment. Techniques are also provided for generating a database of one or more processes, wherein each process is represented by a nomenclature.

    摘要翻译: 提供了用于创建用于表示过程中的一个或多个组的术语的技术。 这些技术包括获得一个过程,其中该过程包括一个或多个组,并且创建表示一个或多个组的命名,其中命名方法促进了操作和设计环境中的至少一个中该过程的可用性。 还提供了用于生成一个或多个过程的数据库的技术,其中每个过程由命名法表示。

    Method for Negotiating Information Technology Service Processes
    8.
    发明申请
    Method for Negotiating Information Technology Service Processes 审中-公开
    信息技术服务流程谈判方法

    公开(公告)号:US20120203703A1

    公开(公告)日:2012-08-09

    申请号:US13453310

    申请日:2012-04-23

    IPC分类号: G06Q10/06

    摘要: Techniques for establishing a performance metric are provided for facilitating a negotiation between a provider and a user. The techniques include the following steps. Resource utilization is calculated, wherein resource utilization comprises system capacity utilized for executing a task. Work lost is calculated, wherein work lost comprises an amount of work lost as a result of a potential failure. Quality of service (QoS) is calculated, wherein QoS comprises a probability of success for executing the task by a deadline. User behavior is calculated, wherein user behavior comprises an amount of risk that the user is willing to accept. Also the calculated resource utilization, work lost, QoS and user behavior are used to establish a performance metric, wherein the performance metric facilitates a negotiation between a provider and a user.

    摘要翻译: 提供了用于建立性能度量的技术,用于促进提供者和用户之间的协商。 这些技术包括以下步骤。 计算资源利用率,其中资源利用包括用于执行任务的系统容量。 计算失去的工作,其中失去的工作包括由于潜在的失败而导致的工作量的损失。 计算服务质量(QoS),其中QoS包括在截止日期之前执行任务的成功概率。 计算用户行为,其中用户行为包括用户愿意接受的风险量。 此外,计算的资源利用率,工作丢失,QoS和用户行为被用于建立性能度量,其中性能度量有助于供应商和用户之间的协商。

    METHOD AND APPARATUS FOR PROACTIVE ALERT GENERATION VIA EQUIVALENT MACHINE CONFIGURATION DETERMINATION FROM PROBLEM HISTORY DATA
    9.
    发明申请
    METHOD AND APPARATUS FOR PROACTIVE ALERT GENERATION VIA EQUIVALENT MACHINE CONFIGURATION DETERMINATION FROM PROBLEM HISTORY DATA 有权
    用于通过问题历史数据确定的等效机器配置进行有效警报生成的方法和装置

    公开(公告)号:US20100115340A1

    公开(公告)日:2010-05-06

    申请号:US12263217

    申请日:2008-10-31

    IPC分类号: G06F15/177 G06F11/07

    摘要: A method, and system employing the method, initiates proactive maintenance of computer systems and/or devices in a computer network. The method determines the subsystems of the computers and network devices and analyzes their configuration data including their respective subsystems. The method generates maintenance characteristics for the devices, and determines a maintenance event for devices using the maintenance characteristics and the configuration data of the devices. The method initiates a maintenance solution of a device determined to have a problematic configuration.

    摘要翻译: 一种采用该方法的方法和系统启动对计算机网络中的计算机系统和/或设备的主动维护。 该方法确定计算机和网络设备的子系统,并分析其配置数据,包括其各自的子系统。 该方法生成设备的维护特性,并使用设备的维护特性和配置数据确定设备的维护事件。 该方法启动被确定具有有问题的配置的设备的维护解决方案。

    Method and apparatus for proactive alert generation via equivalent machine configuration determination from problem history data
    10.
    发明授权
    Method and apparatus for proactive alert generation via equivalent machine configuration determination from problem history data 有权
    用于通过从问题历史数据确定的等效机器配置来主动警报生成的方法和装置

    公开(公告)号:US07984333B2

    公开(公告)日:2011-07-19

    申请号:US12263217

    申请日:2008-10-31

    IPC分类号: G06F11/00

    摘要: A method, and system employing the method, initiates proactive maintenance of computer systems and/or devices in a computer network. The method determines the subsystems of the computers and network devices and analyzes their configuration data including their respective subsystems. The method generates maintenance characteristics for the devices, and determines a maintenance event for devices using the maintenance characteristics and the configuration data of the devices. The method initiates a maintenance solution of a device determined to have a problematic configuration.

    摘要翻译: 一种采用该方法的方法和系统启动对计算机网络中的计算机系统和/或设备的主动维护。 该方法确定计算机和网络设备的子系统,并分析其配置数据,包括其各自的子系统。 该方法生成设备的维护特性,并使用维护特性和设备的配置数据确定设备的维护事件。 该方法启动被确定具有有问题的配置的设备的维护解决方案。