公开(公告)号：US20120233546A1

公开(公告)日：2012-09-13

申请号：US13103947

申请日：2011-05-09

申请人： Nitin Gupta ,  Raj Sharma ,  Ramana Reddy

发明人： Nitin Gupta ,  Raj Sharma ,  Ramana Reddy

IPC分类号： G06F3/01

CPC分类号： G06Q50/01

摘要： An application that provides voice, chat, or short message services on a social media site to present a data field in a user interface for a person to enter information to request support, make a purchase, or seek information; presents an option to a person that allows the person to select how they want to be contacted by at least one agent; captures information from the social media site for the person; populates a preformatted note with the personal information and selection received from the person, the preformatted note having fields corresponding to the information and contact option, with the preformatted note formed by populating an input field with corresponding information or a selection by the person; stores all or part of the preformatted note as the record of the person's request for support; implements an algorithm to determine social affinity to route the request to at least one agent or another phone number or an automated response machine; and routes the request by voice or data channel, tracks the request and response, reports the results, and uses those results as feedback for future routing for the person or the person's social contacts.

摘要翻译： 一种在社交媒体网站上提供语音，聊天或短消息服务的应用程序，用于在用户界面中呈现数据字段以供人们输入信息以请求支持，购买或寻求信息; 向一个人提供一个选项，允许该人选择他们想要由至少一个代理人联系; 从社交媒体网站获取该人的信息; 使用从人接收的个人信息和选择填充预格式化的笔记，预格式化笔记具有与信息和联系选项相对应的字段，其中通过用输入字段填充相应的信息或人的选择而形成的预格式化笔记; 存储全部或部分预格式化笔记作为该人的支持请求的记录; 实现一种算法来确定将请求路由到至少一个代理或另一个电话号码或自动响应机器的社会关系; 并通过语音或数据通道路由请求，跟踪请求和响应，报告结果，并将这些结果用作人或社交联系人的未来路由的反馈。

公开(公告)号：US5043214A

公开(公告)日：1991-08-27

申请号：US484337

申请日：1990-02-26

申请人： Sajal Das ,  Dusan C. Prevorsek ,  Raj Sharma ,  Bruce DeBona

发明人： Sajal Das ,  Dusan C. Prevorsek ,  Raj Sharma ,  Bruce DeBona

IPC分类号： C08G8/28 ,  C08G73/06

CPC分类号： C08G8/28 ,  C08G73/0655 ,  Y10S428/92 ,  Y10S428/921 ,  Y10T428/2904 ,  Y10T428/2913 ,  Y10T428/31678

摘要： The present invention is flame resistant article and related method, made of phenolic triazine resin derived from a cyanato group containing phenolic resin of the formula: ##STR1## wherein: n is a positive whole number greater than or equal to 1;q and r are the same or different at each occurrence and are whole numbers from 0 to 3, with the proviso that the sum of q and r at each occurrence is equal to 3;Z is --CN, or hydrogen and --CN;o and p are the same or different at each occurrence and are whole numbers from 0 to 4 with the proviso that the sum of o and p at each occurrence is equal to 4;--X-- is a divalent organic radical; andR.sub.3 is the same or different at each occurrence and is a substituent other than hydrogen which is unreactive under conditions necessary to completely cure the copolymer.

摘要翻译： 本发明是由具有下列通式的含氰基的酚醛树脂衍生的酚醛三嗪树脂制成的耐火制品及相关方法：其中：n是大于或等于1的正整数; q和r在每次出现时相同或不同，为0〜3的整数，条件是每次出现时q和r之和等于3; Z是-CN，或氢和-CN; o和p在每次出现时相同或不同，为0至4的整数，条件是每次出现时o和p之和等于4; -X-是二价有机基团; 并且R3在每次出现时相同或不同，并且是在完全固化共聚物所必需的条件下为非反应性的氢以外的取代基。

公开(公告)号：US4988780A

公开(公告)日：1991-01-29

申请号：US232407

申请日：1988-08-15

申请人： Sajal Das ,  Dusan C. Prevorsek ,  Raj Sharma ,  Bruce DeBona

发明人： Sajal Das ,  Dusan C. Prevorsek ,  Raj Sharma ,  Bruce DeBona

IPC分类号： C08L79/04 ,  B32B5/00 ,  B32B27/00 ,  C08G8/28 ,  C08G73/06 ,  C08K7/02

CPC分类号： C08G8/28 ,  C08G73/0655

摘要： The present invention is flame resistant article and related method, made of phenolic triazine resin derived from a cyanato group containing phenolic resin of the formula: ##STR1## wherein: n is a positive whole number greater than or equal to 1;q and r are the same or different at each occurrence and are whole numbers from 0 to 3, with the proviso that the sum of q and r at each occurrence is equal to 3;Z is --CN, or hydrogen and --CN;o and p are the same or different at each occurrence and are whole numbers from 0 to 4 with the proviso that the sum of o and p at each occurrence is equal to 4;--X-- is a divalent organic radical; andR.sub.3 is the same or different at each occurrence and is a substituent other than hydrogen which is unreactive under conditions necessary to completely cure the copolymer.

摘要翻译： 本发明是由具有下列通式的含氰基的酚醛树脂衍生的酚醛三嗪树脂制成的耐火制品及相关方法：其中：n是大于或等于1的正整数; q和r在每次出现时相同或不同，为0〜3的整数，条件是每次出现时q和r之和等于3; Z是-CN，或氢和-CN; o和p在每次出现时相同或不同，为0至4的整数，条件是每次出现时o和p之和等于4; -X-是二价有机基团; 并且R3在每次出现时相同或不同，并且是在完全固化共聚物所必需的条件下为非反应性的氢以外的取代基。