公开(公告)号：US09160881B2

公开(公告)日：2015-10-13

申请号：US14250619

申请日：2014-04-11

Applicant: Open Text S.A.

Inventor： William D. Street, Jr.

IPC: H04M11/00 ,  H04N1/32

CPC classification number: H04N1/00403 ,  G10L15/26 ,  H04N1/00209 ,  H04N1/00244 ,  H04N1/324 ,  H04N1/32422 ,  H04N1/32609 ,  H04N1/32635 ,  H04N1/32673 ,  H04N1/32678 ,  H04N1/32683 ,  H04N2201/0093 ,  H04N2201/0098

Abstract: Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to provide, as part of a connection established to perform a fax transmission, a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations, an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.

Abstract translation: 描述用于在他们的控制下向接收者发送信息的技术。 在某些情况下，这些技术与传真传送系统结合使用，作为连接建立的连接的一部分，以作为连接的一部分参与的人类接收者提供各种功能，例如何时 人的接收者有错误的联系。 此外，在某些情况下，例如响应于提供给人类接收者的一个或多个控制选择或选项，使用交互式语音响应系统来接收和解释来自人类接收者的输入。