Help desk systems and methods for use with communications networks
    2.
    发明授权
    Help desk systems and methods for use with communications networks 有权
    帮助台系统和与通信网络一起使用的方法

    公开(公告)号:US07281170B2

    公开(公告)日:2007-10-09

    申请号:US10282872

    申请日:2002-10-29

    IPC分类号: G06F11/00

    摘要: A network management system includes a fault diagnosis system, a topology mapper, an impact analyzer and a help desk system. The a help desk system includes a user interaction module, and a fault diagnosis interaction module. The user interaction module is constructed and arranged to automatically communicate with a user. The fault diagnosis interaction module is constructed and arranged to communicate with a fault diagnosis system.

    摘要翻译: 网络管理系统包括故障诊断系统,拓扑映射器,影响分析器和帮助台系统。 帮助台系统包括用户交互模块和故障诊断交互模块。 用户交互模块被构造和布置成与用户自动通信。 构建故障诊断交互模块,与故障诊断系统进行通信。

    Method and apparatus for determining frame relay connections
    3.
    发明授权
    Method and apparatus for determining frame relay connections 失效
    用于确定帧中继连接的方法和装置

    公开(公告)号:US6115362A

    公开(公告)日:2000-09-05

    申请号:US827541

    申请日:1997-03-28

    CPC分类号: H04L12/2854

    摘要: A system determines that a frame relay connection exists between an interface on a first interface device and an interface on a second interface device, for example by comparing addresses resident in routing tables of the interface devices. The system then queries each of the first and second interface devices, to determine the amount of traffic that is communicated by each channel of each of the two interfaces. This data is then correlated to determine the relative amount of data by each channel on each of the two interfaces, and the pair of channels having the best correlation are determined to represent an actual connection.

    摘要翻译: 系统确定在第一接口设备上的接口和第二接口设备上的接口之间存在帧中继连接,例如通过比较驻留在接口设备的路由表中的地址。 然后,系统查询第一和第二接口设备中的每一个,以确定由两个接口中的每一个的每个信道传送的业务量。 然后将该数据相关联以确定两个接口中的每一个上的每个信道的相对数据量,并且确定具有最佳相关性的一对信道以表示实际连接。