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1.发明申请SYSTEM AND METHOD FOR ADDING COMMENTS TO KNOWLEDGE DOCUMENTS AND EXPEDITING FORMAL AUTHORING OF CONTENT 审中-公开用于向知识文档添加评论的系统和方法以及对内容的正式授权公开(公告)号：US20080270406A1
公开(公告)日：2008-10-30
申请号：US11741296
申请日：2007-04-27
CPC分类号： G06F16/38
摘要： A method for modifying knowledge documents, includes: retrieving an authored document per a client request; wiki-fying a copy of the retrieved authored document; accepting client comments into the wiki-fied authored document, while maintaining the integrity of the authored documents; notifying one or more authors of the authored document of the client comments in the wiki-fied copy of the authored document; modifying the authored document based on the determination of the one or more authors to the validity of the client comments; and replacing the authored document with the modified authored document.
摘要翻译： 一种用于修改知识文档的方法，包括：根据客户端请求检索创作的文档; 维护一份检索到的已编写文档的副本; 接受客户的意见到维基撰写的文件中，同时保持文稿的完整性; 在撰写文档的维基版本中通知客户注释的一个或多个作者的创作文件; 基于一个或多个作者对客户评论的有效性的确定修改创作文档; 并用已修改的已编辑文档替换创作的文档。
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2.发明授权System, method, and computer program product for implementing search-and retrieval-compatible data obfuscation 有权用于实现搜索和检索兼容数据混淆的系统，方法和计算机程序产品公开(公告)号：US07512985B1
公开(公告)日：2009-03-31
申请号：US12112069
申请日：2008-04-30
CPC分类号： G06F21/6263 , Y10S707/99939
摘要： A system for implementing search- and retrieval-compatible data obfuscation includes an annotator that annotates data, metadata, and relationships thereof that are privacy sensitive according to privacy policies. The system also includes an indexing server that indexes the annotated data according to the policies that specify rules for controlling access to the data. The system also includes an obfuscation server for serving user requests for data search and retrieval, and specifies data entitlement and access rights for the users by applying the privacy policies to user profiles. In response to receiving a search request from a user, the obfuscation server forwards the search terms in the request, along with a privacy level determined from a corresponding user profile and the policies, to a search engine that searches indices of a database having the privacy level in the request, and returning to the user only the results which match the search terms and the privacy level. In response to receiving a data retrieval request, the obfuscation server retrieves the requested data with annotations from the database, applies the obfuscation scheme to the annotated data according to the privacy policies and the user profile, and returns to the user the obfuscated data in compliance with the privacy policies.
摘要翻译： 用于实现搜索和检索兼容的数据混淆的系统包括注释器，其根据隐私策略来注释隐私敏感的数据，元数据及其关系。 该系统还包括索引服务器，该索引服务器根据指定用于控制数据访问的规则的策略来对注释数据进行索引。 该系统还包括一个用于服务用户数据搜索和检索请求的混淆服务器，并通过将隐私策略应用于用户简档来指定用户的数据授权和访问权限。 响应于从用户接收到搜索请求，混淆服务器将请求中的搜索项以及从相应的用户简档和策略确定的隐私级别转发到搜索具有隐私的数据库的索引的搜索引擎 请求中的级别，并仅向用户返回与搜索项和隐私级别匹配的结果。 响应于接收到数据检索请求，混淆服务器通过来自数据库的注释检索所请求的数据，根据隐私策略和用户简档将混淆方案应用于注释数据，并且向用户返回符合规定的混淆数据 与隐私政策。
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3.发明授权Problem record signature generation, classification and search in problem determination 有权问题记录签名生成，问题确定中的分类和搜索公开(公告)号：US08527811B2
公开(公告)日：2013-09-03
申请号：US12880794
申请日：2010-09-13
IPC分类号： G06F11/00
CPC分类号： H04L41/16 , H04L41/065 , H04L41/5074
摘要： A method for problem determination and resolution in an information technology (IT) system includes receiving a problem ticket, searching a database for a plurality of problem features based on data included in the problem ticket, extracting the plurality of problem features from the database, and generating a problem signature corresponding to the problem ticket, wherein the problem signature comprises at least one non-textual feature extracted from the plurality of problem features.
摘要翻译： 一种信息技术（IT）系统中的问题确定和解决方法，包括：接收问题单，根据问题票中包含的数据，在数据库中搜索多个问题特征，从数据库中提取多个问题特征; 产生与所述问题票相对应的问题签名，其中所述问题签名包括从所述多个问题特征提取的至少一个非文本特征。
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