System, method, and computer program product for implementing search-and retrieval-compatible data obfuscation
    1.
    发明授权
    System, method, and computer program product for implementing search-and retrieval-compatible data obfuscation 有权
    用于实现搜索和检索兼容数据混淆的系统,方法和计算机程序产品

    公开(公告)号:US07512985B1

    公开(公告)日:2009-03-31

    申请号:US12112069

    申请日:2008-04-30

    CPC分类号: G06F21/6263 Y10S707/99939

    摘要: A system for implementing search- and retrieval-compatible data obfuscation includes an annotator that annotates data, metadata, and relationships thereof that are privacy sensitive according to privacy policies. The system also includes an indexing server that indexes the annotated data according to the policies that specify rules for controlling access to the data. The system also includes an obfuscation server for serving user requests for data search and retrieval, and specifies data entitlement and access rights for the users by applying the privacy policies to user profiles. In response to receiving a search request from a user, the obfuscation server forwards the search terms in the request, along with a privacy level determined from a corresponding user profile and the policies, to a search engine that searches indices of a database having the privacy level in the request, and returning to the user only the results which match the search terms and the privacy level. In response to receiving a data retrieval request, the obfuscation server retrieves the requested data with annotations from the database, applies the obfuscation scheme to the annotated data according to the privacy policies and the user profile, and returns to the user the obfuscated data in compliance with the privacy policies.

    摘要翻译: 用于实现搜索和检索兼容的数据混淆的系统包括注释器,其根据隐私策略来注释隐私敏感的数据,元数据及其关系。 该系统还包括索引服务器,该索引服务器根据指定用于控制数据访问的规则的策略来对注释数据进行索引。 该系统还包括一个用于服务用户数据搜索和检索请求的混淆服务器,并通过将隐私策略应用于用户简档来指定用户的数据授权和访问权限。 响应于从用户接收到搜索请求,混淆服务器将请求中的搜索项以及从相应的用户简档和策略确定的隐私级别转发到搜索具有隐私的数据库的索引的搜索引擎 请求中的级别,并仅向用户返回与搜索项和隐私级别匹配的结果。 响应于接收到数据检索请求,混淆服务器通过来自数据库的注释检索所请求的数据,根据隐私策略和用户简档将混淆方案应用于注释数据,并且向用户返回符合规定的混淆数据 与隐私政策。

    Method for globalizing support operations
    2.
    发明授权
    Method for globalizing support operations 失效
    支持业务全球化的方法

    公开(公告)号:US07962324B2

    公开(公告)日:2011-06-14

    申请号:US11845907

    申请日:2007-08-28

    IPC分类号: G06F17/28 G06F17/27 G06F17/20

    CPC分类号: G06F17/241 G06F17/289

    摘要: Techniques are provided for globalizing handling of service management items. The techniques include obtaining a service management item in a language convenient to a first of two or more actors, translating the service management item into a language-neutral format to obtain a language-neutral service management item, applying one or more annotators to the service management item, translating the language-neutral service management item into a language convenient to a second of two or more actors acting on the service management item, and routing the translated service management item to the second of two or more actors. Techniques are also provided for generating a database of service management items in a language-neutral format.

    摘要翻译: 提供了全球化处理服务管理项目的技术。 这些技术包括以便于两个或多个演员中的第一个的语言获得服务管理项目,将服务管理项目翻译成语言中立的格式以获得语言中立的服务管理项目,将一个或多个注释器应用于服务 管理项目,将语言中立的服务管理项目翻译成对于作用于服务管理项目的两个或多个角色中的第二个的方便的语言,以及将翻译的服务管理项目路由到两个或更多个演员的第二个。 还提供了用于以语言中立格式生成服务管理项目的数据库的技术。

    SYSTEM AND METHOD FOR OFFERING MULTIPLE REPRESENTATIONS OF AN IPC TICKET
    4.
    发明申请
    SYSTEM AND METHOD FOR OFFERING MULTIPLE REPRESENTATIONS OF AN IPC TICKET 失效
    提供IPC机票多项表示的系统和方法

    公开(公告)号:US20100005384A1

    公开(公告)日:2010-01-07

    申请号:US12165906

    申请日:2008-07-01

    IPC分类号: G06F3/14

    CPC分类号: G06Q10/06

    摘要: A system and method for rendering different views of an incident, problem or change (IPC) ticket relating to an incident based on attributes of the user looking at or working with the ticket includes determining relevant information. An environment related to a usage by the user is determined. Based upon the relevant information and the environment, an IPC ticket generated with different views where only a relevant view of the different views is provided to each particular user.

    摘要翻译: 用于根据查看或使用票据的用户的属性呈现与事件相关的事件,问题或变更(IPC)票据的不同视图的系统和方法包括确定相关信息。 确定与用户的使用相关的环境。 根据相关信息和环境,生成不同视图的IPC票证,其中仅向每个特定用户提供不同视图的相关视图。

    System and method for offering multiple representations of an IPC ticket
    5.
    发明授权
    System and method for offering multiple representations of an IPC ticket 失效
    提供IPC票证的多种表示的系统和方法

    公开(公告)号:US08782529B2

    公开(公告)日:2014-07-15

    申请号:US12165906

    申请日:2008-07-01

    IPC分类号: G06F3/00 G06F15/177

    CPC分类号: G06Q10/06

    摘要: A system and method for rendering different views of an incident, problem or change (IPC) ticket relating to an incident based on attributes of the user looking at or working with the ticket includes determining relevant information. An environment related to a usage by the user is determined. Based upon the relevant information and the environment, an IPC ticket is generated with different views where only a relevant view of the different views is provided to each particular user.

    摘要翻译: 用于根据查看或使用票据的用户的属性呈现与事件相关的事件,问题或变更(IPC)票据的不同视图的系统和方法包括确定相关信息。 确定与用户的使用相关的环境。 根据相关信息和环境,生成具有不同视图的IPC票证,其中仅向每个特定用户提供不同视图的相关视图。

    METHOD FOR GLOBALIZING SUPPORT OPERATIONS
    8.
    发明申请
    METHOD FOR GLOBALIZING SUPPORT OPERATIONS 失效
    全球化支持操作的方法

    公开(公告)号:US20090063125A1

    公开(公告)日:2009-03-05

    申请号:US11845907

    申请日:2007-08-28

    IPC分类号: G06F17/28

    CPC分类号: G06F17/241 G06F17/289

    摘要: Techniques are provided for globalizing handling of service management items. The techniques include obtaining a service management item in a language convenient to a first of two or more actors, translating the service management item into a language-neutral format to obtain a language-neutral service management item, applying one or more annotators to the service management item, translating the language-neutral service management item into a language convenient to a second of two or more actors acting on the service management item, and routing the translated service management item to the second of two or more actors. Techniques are also provided for generating a database of service management items in a language-neutral format.

    摘要翻译: 提供了全球化处理服务管理项目的技术。 这些技术包括以便于两个或多个演员中的第一个的语言获得服务管理项目,将服务管理项目翻译成语言中立的格式以获得语言中立的服务管理项目,将一个或多个注释器应用于服务 管理项目,将语言中立的服务管理项目翻译成对于作用于服务管理项目的两个或多个角色中的第二个的方便的语言,以及将翻译的服务管理项目路由到两个或更多个演员的第二个。 还提供了用于以语言中立格式生成服务管理项目的数据库的技术。

    SYSTEM AND METHOD FOR ADDING COMMENTS TO KNOWLEDGE DOCUMENTS AND EXPEDITING FORMAL AUTHORING OF CONTENT
    9.
    发明申请
    SYSTEM AND METHOD FOR ADDING COMMENTS TO KNOWLEDGE DOCUMENTS AND EXPEDITING FORMAL AUTHORING OF CONTENT 审中-公开
    用于向知识文档添加评论的系统和方法以及对内容的正式授权

    公开(公告)号:US20080270406A1

    公开(公告)日:2008-10-30

    申请号:US11741296

    申请日:2007-04-27

    IPC分类号: G06F17/30 G06F17/00 G06F7/00

    CPC分类号: G06F16/38

    摘要: A method for modifying knowledge documents, includes: retrieving an authored document per a client request; wiki-fying a copy of the retrieved authored document; accepting client comments into the wiki-fied authored document, while maintaining the integrity of the authored documents; notifying one or more authors of the authored document of the client comments in the wiki-fied copy of the authored document; modifying the authored document based on the determination of the one or more authors to the validity of the client comments; and replacing the authored document with the modified authored document.

    摘要翻译: 一种用于修改知识文档的方法,包括:根据客户端请求检索创作的文档; 维护一份检索到的已编写文档的副本; 接受客户的意见到维基撰写的文件中,同时保持文稿的完整性; 在撰写文档的维基版本中通知客户注释的一个或多个作者的创作文件; 基于一个或多个作者对客户评论的有效性的确定修改创作文档; 并用已修改的已编辑文档替换创作的文档。

    Sensor installation in a building management system
    10.
    发明授权
    Sensor installation in a building management system 有权
    传感器安装在楼宇管理系统中

    公开(公告)号:US09575477B2

    公开(公告)日:2017-02-21

    申请号:US13562619

    申请日:2012-07-31

    IPC分类号: G05B13/00 G05B15/02 G08B25/10

    摘要: A sensor is installed in a building management system by determining a sensor type of the sensor from among a plurality of supported sensor types based on information collected by a mobile device of a user; identifying configuration information required by the building management system for the determined sensor type; obtaining the required configuration information from the user using an interface on the mobile device, wherein at least a portion of the interface is generated to accommodate one or more requirements of the building management system with respect to the determined sensor type; and providing the obtained required configuration information to the building management system. The sensor type and unique identifier of the sensor can be automatically determined. Portions of the required configuration information for the determined sensor type can be automatically populated using default information for the determined sensor type.

    摘要翻译: 传感器通过基于由用户的移动设备收集的信息从多个被支持的传感器类型中确定传感器的传感器类型而安装在建筑物管理系统中; 识别建筑物管理系统为所确定的传感器类型所需的配置信息; 使用所述移动设备上的接口从所述用户获得所需的配置信息,其中,生成所述接口的至少一部分以适应所述建筑物管理系统相对于所确定的传感器类型的一个或多个要求; 并将获得的所需配置信息提供给建筑物管理系统。 可以自动确定传感器的传感器类型和唯一标识符。 可以使用所确定的传感器类型的默认信息自动填充所确定的传感器类型所需配置信息的部分。