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公开(公告)号：US08769417B1
公开(公告)日：2014-07-01
申请号：US12873000
申请日：2010-08-31
CPC分类号： G06F17/30867
摘要： Systems and methods are provided for identifying an answer to a question in an electronic discussion forum. In some embodiments, text from a discussion forum that includes a question may be retrieved. One or more responses to the question from the discussion forum may be determined. An answer to the question may then be determined from the one or more responses to the question. In some embodiments, an answer may be determined based, at least in part, on at least one of a context of the text from the discussion forum, a context of a location in which the answer to the question may be further presented, and user behavior related to the one or more responses to the question.
摘要翻译： 提供了系统和方法，用于在电子论坛中识别问题的答案。 在一些实施例中，可以检索来自讨论论坛的包含问题的文本。 可以确定来自讨论论坛的对该问题的一个或多个答复。 然后可以从对该问题的一个或多个答复中确定该问题的答案。 在一些实施例中，可以至少部分地基于来自讨论论坛的文本的上下文中的至少一个，可以进一步呈现问题的答案的位置的上下文以及用户来确定答案 与该问题的一个或多个答复有关的行为。
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2.发明授权公开(公告)号：US08972428B2
公开(公告)日：2015-03-03
申请号：US13619750
申请日：2012-09-14
CPC分类号： G06Q10/10
摘要： Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.
摘要翻译： 提供了系统和方法来提供在电子论坛中未解答的问题的答案。 在一些实施例中，可以在第一讨论论坛中识别未被回答的问题。 提出问题的第二个讨论论坛可能会被确定，第二个讨论论坛比第一个讨论论坛更有可能导致问题的回答。 该问题然后可以在第二个讨论论坛中提出，并且可以在第二个讨论论坛中收到对该问题的一个或多个答复。 然后，可以确定一个或多个答复中的一个是否包括对该问题的良好答案，并且当该确定是一个或多个答复中的一个包括良好答案时，可以在第一讨论论坛中呈现良好答案 。
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3.发明申请公开(公告)号：US20130018909A1
公开(公告)日：2013-01-17
申请号：US13619750
申请日：2012-09-14
IPC分类号： G06F17/30
CPC分类号： G06Q10/10
摘要： Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.
摘要翻译： 提供了系统和方法来提供在电子论坛中未解答的问题的答案。 在一些实施例中，可以在第一讨论论坛中识别未被回答的问题。 提出问题的第二个讨论论坛可能会被确定，第二个讨论论坛比第一个讨论论坛更有可能导致问题的回答。 该问题然后可以在第二个讨论论坛中提出，并且可以在第二个讨论论坛中收到对该问题的一个或多个答复。 然后，可以确定一个或多个答复中的一个是否包括对该问题的良好答案，并且当确定是一个或多个答复中的一个包括良好答案时，可以在第一讨论论坛中呈现好的答案 。
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公开(公告)号：US08392360B1
公开(公告)日：2013-03-05
申请号：US12872994
申请日：2010-08-31
CPC分类号： G06Q10/10
摘要： Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.
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公开(公告)号：US07970781B1
公开(公告)日：2011-06-28
申请号：US12856351
申请日：2010-08-13
申请人： Joseph King , Waqas Ahmed , Russell A. Dicker
发明人： Joseph King , Waqas Ahmed , Russell A. Dicker
IPC分类号： G06F17/30
CPC分类号： G06Q30/02 , G06Q30/018 , G06Q30/0641 , G06Q50/01
摘要： Creation, association, and/or placement of search forums for searches strings enable users to discuss aspects of both searches and elements associated with the searches, and further enable the users to view discussions from other users. The search forum may be generated from variations of the search string. In addition or alternatively, search strings may be associated with existing item forums, category forums, and tag forums. Search forums may be placed with, for example, search results or with items, categories, and/or tags, among other possibilities, to provide user access to the search forums.
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公开(公告)号：US07933864B1
公开(公告)日：2011-04-26
申请号：US12886422
申请日：2010-09-20
申请人： Joseph King , Waqas Ahmed , Russell A. Dicker
发明人： Joseph King , Waqas Ahmed , Russell A. Dicker
IPC分类号： G06F17/30
CPC分类号： G06Q30/02 , G06Q30/018 , G06Q30/0641 , G06Q50/01
摘要： Creation, association, and/or placement of search forums for searches strings enable users to discuss aspects of both searches and elements associated with the searches, and further enable the users to view discussions from other users. The search forum may be generated from variations of the search string. In addition or alternatively, search strings may be associated with existing item forums, category forums, and tag forums. Search forums may be placed with, for example, search results or with items, categories, and/or tags, among other possibilities, to provide user access to the search forums.
摘要翻译： 用于搜索字符串的搜索论坛的创建，关联和/或放置使用户能够讨论搜索和搜索相关元素的方面，并进一步使用户能够查看来自其他用户的讨论。 搜索论坛可以从搜索字符串的变体生成。 另外或替代地，搜索字符串可以与现有项目论坛，类别论坛和标签论坛相关联。 搜索论坛可以放置在例如搜索结果之外，或者与项目，类别和/或标签以及其他可能性一起提供给用户访问搜索论坛。
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7.发明授权Method, medium, and system for tag forum interaction in response to a tag score reaching a threshold value 有权用于标签论坛交互的方法，媒介和系统，以响应标签得分达到阈值公开(公告)号：US08046237B1
公开(公告)日：2011-10-25
申请号：US11844223
申请日：2007-08-23
申请人： Joseph King , Waqas Ahmed , Russell A. Dicker
发明人： Joseph King , Waqas Ahmed , Russell A. Dicker
IPC分类号： G06Q30/00
CPC分类号： G06Q30/02
摘要： Creation and placement of tag forums for tags enables a user to discuss aspects of both tags and elements associated with the tags, and further enables a user to view discussions from other users. The tag forum may be generated and/or placed based in part on user interaction or other factors related to the elements and the tags. Tag forums may be placed on, for example, selective tag web pages or associated element web pages within a website, among other possibilities.
摘要翻译： 标签论坛的标签的创建和放置使用户能够讨论与标签相关联的标签和元素的方面，并进一步使用户能够查看来自其他用户的讨论。 标签论坛可以部分地基于用户交互或与元素和标签相关的其他因素来生成和/或放置。 标签论坛可以放置在例如网站中的选择性标签网页或相关元素网页之外，以及其他可能性。
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公开(公告)号：US07801845B1
公开(公告)日：2010-09-21
申请号：US11963773
申请日：2007-12-21
申请人： Joseph King , Waqas Ahmed , Russell A. Dicker
发明人： Joseph King , Waqas Ahmed , Russell A. Dicker
IPC分类号： G06F17/00
CPC分类号： G06Q30/02 , G06Q30/018 , G06Q30/0641 , G06Q50/01
摘要： Creation, association, and/or placement of search forums for searches strings enable users to discuss aspects of both searches and elements associated with the searches, and further enable the users to view discussions from other users. The search forum may be generated from variations of the search string. In addition or alternatively, search strings may be associated with existing item forums, category forums, and tag forums. Search forums may be placed with, for example, search results or with items, categories, and/or tags, among other possibilities, to provide user access to the search forums.
摘要翻译： 用于搜索字符串的搜索论坛的创建，关联和/或放置使用户能够讨论搜索和搜索相关元素的方面，并进一步使用户能够查看来自其他用户的讨论。 搜索论坛可以从搜索字符串的变体生成。 另外或替代地，搜索字符串可以与现有项目论坛，类别论坛和标签论坛相关联。 搜索论坛可以放置在例如搜索结果之外，或者与项目，类别和/或标签以及其他可能性一起提供给用户访问搜索论坛。
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公开(公告)号：US08359285B1
公开(公告)日：2013-01-22
申请号：US12562759
申请日：2009-09-18
CPC分类号： G06Q30/02
摘要： Disclosed are various embodiments of generating item recommendations. A user submitted query associated with a category of items in an electronic repository is received, each of the items being associated with reviews. Reviews relevant to the user submitted query are identified. Reviews relevant to the user submitted query are displayed with a user voting element. The user voting element allows a user to vote whether the review is relevant to the user query. Further relevance to the user submitted query is determined based at least upon the vote.
摘要翻译： 公开了产生项目建议的各种实施例。 接收到与电子存储库中的项目类别相关联的用户提交的用户，每个项目与评论相关联。 识别与用户提交查询相关的评论。 与用户提交的查询相关的评论与用户投票元素一起显示。 用户投票元素允许用户投票该评论是否与用户查询相关。 至少基于投票确定与用户提交的查询的进一步相关性。
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公开(公告)号：US09965470B1
公开(公告)日：2018-05-08
申请号：US13097233
申请日：2011-04-29
申请人： Eric B. Fox , Russell A. Dicker , Logan L. Dillard
发明人： Eric B. Fox , Russell A. Dicker , Logan L. Dillard
摘要： Technologies are described herein for extracting quotes from customer reviews for a collection of items in order to provide salient comments for a particular item and/or upsell the collection. Individual sentences contained the customer reviews regarding the collection of items are parsed into a collection of sentences. A list of topics is generated from the collection of sentences, and each sentence in is assigned to one or more of the topics. A number of the topics from the list of topics are identified as related to the particular item, and quotes are extracted from the sentences assigned to the identified topics to be displayed as customer reviews of the particular item. Similarly, a number of topics in the list of topics are identified as related to a customer satisfaction with the collection of items, and quotes are extracted from the sentences assigned to the identified topics to be displayed in conjunction with an offer to upsell the collection of items.
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