公开(公告)号：US20180176394A1

公开(公告)日：2018-06-21

申请号：US15608207

申请日：2017-05-30

Applicant: S-Printing Solution Co., Ltd.

Inventor： Chang-min HAN ,  In-soo SUNG ,  Cheol-yon WON ,  Ho-sung HAN

IPC: H04N1/00 ,  G06F11/22 ,  H04N1/32

CPC classification number: H04N1/00344 ,  H04N1/00061 ,  H04N1/00079 ,  H04N1/32625

Abstract: A fax function diagnosis method and an apparatus for performing the method are provided. The fax function diagnosis method includes receiving a diagnosis request to diagnose a fax function of an image forming apparatus, diagnosing the fax function of the image forming apparatus by transmitting or receiving a test page, and performing an operation based on a result of the diagnosing.

公开(公告)号：US20170195523A1

公开(公告)日：2017-07-06

申请号：US15399236

申请日：2017-01-05

Applicant: S-Printing Solution Co., Ltd.

Inventor： Mok-hwa LIM ,  Sun-young PARK ,  Cheol-yon WON

IPC: H04N1/44 ,  H04N1/00 ,  H04L29/06

Abstract: A method of controlling an image forming apparatus is provided. The method includes requesting a remote support service from a terminal or a server connected to the terminal, receiving a request for an access authorization regarding an operation related to the remote support service from the terminal, granting the access authorization to the terminal based on a user input or a pre-set setting, receiving a control command for the remote support service from the terminal, and executing an operation corresponding to the control command according to the access authorization granted to the terminal.