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公开(公告)号：US20210373986A1
公开(公告)日：2021-12-02
申请号：US16885224
申请日：2020-05-27
Applicant: SAP SE
Inventor： Wulf Kruempelmann , Susanne Schott , Jens Berger
Abstract: A method for mitigating errors in the transportation of configuration data may include identifying, at a development system, dependent configuration data associated with a first transport request. The dependent configuration data may implement a customization to a software application hosted at a production system. A reference table identifying the dependent configuration data may be sent to the production system. A missing object list identifying dependent configuration data absent from the production system may be generated at the production system based on the reference table. The missing object list may be sent to the development system where a corrective action may be performed such that the dependent configuration data identified by the missing object list as being absent from the production system is sent to the production system in the first transport request and/or a second transport request. Related systems and articles of manufacture, including computer program products, are also provided.
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公开(公告)号：US12045125B2
公开(公告)日：2024-07-23
申请号：US17987503
申请日：2022-11-15
Applicant: SAP SE
Inventor： Felix Fischer , Yannick Ulmrich , Tilmann Haeberle , Premchand Nutakki , Jens Berger , Andreas Reischmann , Badri Narayan
IPC: G06F11/07
CPC classification number: G06F11/079 , G06F11/0769 , G06F11/0781
Abstract: The present disclosure relates to computer-implemented methods, software, and systems for obtaining incoming alerts associated with tickets generated for health status issues identified by applications for central components of a cloud platform environment. The obtained incoming alerts are aggregated to determine a root cause ticket. A set of incoming alerts is associated with a first central component running at a first data center from one or more data centers of the cloud platform environment. The set of incoming alerts are generated based on a set of tickets logged at a first ticketing system of the first data center by one or more applications running on the first data center. A root cause ticket is generated to combine the set of tickets corresponding to the set of incoming alerts, and the root cause ticket identifies the first central component as associated with a first health status issue.
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公开(公告)号：US11556405B2
公开(公告)日：2023-01-17
申请号：US16885224
申请日：2020-05-27
Applicant: SAP SE
Inventor： Wulf Kruempelmann , Susanne Schott , Jens Berger
Abstract: A method for mitigating errors in the transportation of configuration data may include identifying, at a development system, dependent configuration data associated with a first transport request. The dependent configuration data may implement a customization to a software application hosted at a production system. A reference table identifying the dependent configuration data may be sent to the production system. A missing object list identifying dependent configuration data absent from the production system may be generated at the production system based on the reference table. The missing object list may be sent to the development system where a corrective action may be performed such that the dependent configuration data identified by the missing object list as being absent from the production system is sent to the production system in the first transport request and/or a second transport request. Related systems and articles of manufacture, including computer program products, are also provided.
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公开(公告)号：US20240160517A1
公开(公告)日：2024-05-16
申请号：US17987503
申请日：2022-11-15
Applicant: SAP SE
Inventor： Felix Fischer , Yannick Ulmrich , Tilmann Haeberle , Premchand Nutakki , Jens Berger , Andreas Reischmann , Badri Narayan
IPC: G06F11/07
CPC classification number: G06F11/079 , G06F11/0769 , G06F11/0781
Abstract: The present disclosure relates to computer-implemented methods, software, and systems for obtaining incoming alerts associated with tickets generated for health status issues identified by applications for central components of a cloud platform environment. The obtained incoming alerts are aggregated to determine a root cause ticket. A set of incoming alerts is associated with a first central component running at a first data center from one or more data centers of the cloud platform environment. The set of incoming alerts are generated based on a set of tickets logged at a first ticketing system of the first data center by one or more applications running on the first data center. A root cause ticket is generated to combine the set of tickets corresponding to the set of incoming alerts, and the root cause ticket identifies the first central component as associated with a first health status issue.
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