公开(公告)号：US20240232516A1

公开(公告)日：2024-07-11

申请号：US18151023

申请日：2023-01-06

申请人： Salesforce, Inc.

发明人： Angela Kirchhof ,  Josef Teplow ,  Kyle Meyer ,  Kevin Marshall

IPC分类号： G06F40/186 ,  G06F3/0482 ,  G06F3/0484 ,  H04L51/216

CPC分类号： G06F40/186 ,  G06F3/0482 ,  G06F3/0484 ,  H04L51/216

摘要： Techniques for generating structured data containers via a communication platform and messaging threads associated with the structured data containers are discussed herein. For example, the communication platform may, in response to receiving a request from a user of the communication platform, generate a structured data container representing a system of record associated with the communication platform, the structured data container containing a plurality of fields and information associated with an interaction via the communication platform. The communication platform may further generate and present, via a messaging thread, the structured data container including the plurality of fields.

公开(公告)号：US12106043B2

公开(公告)日：2024-10-01

申请号：US18151023

申请日：2023-01-06

申请人： Salesforce, Inc.

发明人： Angela Kirchhof ,  Josef Teplow ,  Kyle Meyer ,  Kevin Marshall

IPC分类号： G06F3/048 ,  G06F3/0482 ,  G06F3/0484 ,  G06F40/186 ,  H04L51/216

CPC分类号： G06F40/186 ,  G06F3/0482 ,  G06F3/0484 ,  H04L51/216

摘要： Techniques for generating structured data containers via a communication platform and messaging threads associated with the structured data containers are discussed herein. For example, the communication platform may, in response to receiving a request from a user of the communication platform, generate a structured data container representing a system of record associated with the communication platform, the structured data container containing a plurality of fields and information associated with an interaction via the communication platform. The communication platform may further generate and present, via a messaging thread, the structured data container including the plurality of fields.

公开(公告)号：US20240236026A1

公开(公告)日：2024-07-11

申请号：US18151131

申请日：2023-01-06

申请人： Salesforce, Inc.

发明人： Angela Kirchhof ,  Josef Teplow ,  Kyle Meyer ,  Kevin Marshall

IPC分类号： H04L51/216 ,  H04L51/063

CPC分类号： H04L51/216 ,  H04L51/063 ,  G06Q10/101

摘要： Techniques for generating structured data containers via templates associated with a communication platform are described herein. For example, the communication platform may in response to receiving a request from a first user, generate an object in a virtual space, wherein the request is received via a template or workflow and the object contains at least one field of a plurality of fields. The networking system may generate a structured data container associated with the communication platform, wherein the structured data container comprises the plurality of fields. The communication platform may receive, from a second user, an input to at least one field and may associate the input to at least one field of the plurality of fields of the structured data container. The communication platform may then present, via a graphical interface and to the first user, the input to the at least one field of the plurality of fields.

公开(公告)号：US20240232806A1

公开(公告)日：2024-07-11

申请号：US18151057

申请日：2023-01-06

申请人： Salesforce, Inc.

发明人： Angela Kirchhof ,  Josef Teplow ,  Kyle Meyer ,  Kevin Marshall

IPC分类号： G06Q10/10 ,  G06F3/0482 ,  H04L51/216 ,  H04L51/224

CPC分类号： G06Q10/103 ,  G06F3/0482 ,  H04L51/216 ,  H04L51/224

摘要： Techniques for integrating structured data containers into virtual spaces of a communication platform are discussed herein. For example, the communication platform may, in response to receiving a request from a user of the communication platform, generate a structured data container representing a system of record associated with the communication platform, the structured data container containing a plurality of fields and information associated with an interaction via the communication platform. The communication platform may, in response to a request, present the structured data container to a virtual space of the communication platform. In some examples, based on receiving an input to at least one field, the communication platform may update the corresponding field in the structured data container.