公开(公告)号：US20240070149A1

公开(公告)日：2024-02-29

申请号：US17822527

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/242 ,  G06F16/25 ,  H04L67/55 ,  H04L67/5683

CPC classification number: G06F16/2448 ,  G06F16/252 ,  H04L67/55 ,  H04L67/5683

Abstract: Database systems and methods are provided for updating a graphical user interface (GUI) display generated by an application extension associated with a native application. A method involves a cross-platform service at a client device receiving, from the native application, a request for data associated with a record on behalf of the application extension, retrieving the data associated with the record from a data source, providing the retrieved data to the application extension, via the native application, to generate a component of the GUI display using the retrieved data, monitoring for a change to the data associated with the record, and in response to the change, retrieving updated data associated with the record from the data source and providing the updated data to the application extension via the native application to update the component of the GUI display using the updated data.

公开(公告)号：US20240411743A1

公开(公告)日：2024-12-12

申请号：US18812981

申请日：2024-08-22

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/23

Abstract: Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves a service associated with a field service application at a client device monitoring a location of the client device to determine the location satisfies update criteria including a field of a data record associated with a service appointment when the location is within a threshold distance of a value for the field of the data record corresponding to an address for the service appointment. The service automatically provides an indication to automatically update a status field of the data record associated with the service appointment at the database system in accordance with a configuration associated with the instance of the field service application when the location of the client device satisfies the update criteria.

公开(公告)号：US20240070151A1

公开(公告)日：2024-02-29

申请号：US17822512

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/2453 ,  G06F16/242

CPC classification number: G06F16/24534 ,  G06F16/2445

Abstract: Database systems and methods are provided for providing record data to an application extension associated with a native application at a client device. One method involves a cross-platform service receiving, from the native application, a query for record data associated with a record at a database system on behalf of the application extension, determining a data source for retrieving the record data based at least in part on a configuration of the native application, converting the query into a transformed query having a different format associated with the identified data source, retrieving the record data from the identified data source using the transformed query, and providing the record data to the application extension via the native application, wherein the application extension is configurable to generate a component of a graphical user interface display using the record data.

公开(公告)号：USD1024089S1

公开(公告)日：2024-04-23

申请号：US29768475

申请日：2021-01-29

Applicant: Salesforce, Inc.

Designer： Puneet Dhaliwal ,  Niv Garber ,  D. Dustin Breese ,  Prithvi Krishnan Padmanabhan ,  Kara Carreri ,  Rahul Mehta ,  Raghav Abboy ,  Yongbo Zuo ,  Abraham Reyes

Abstract: FIG. 1 is a front view of a display screen or portion thereof with graphical user interface, showing a first image of the claimed design;
FIG. 2 is a second image thereof;
FIG. 3 is a third image thereof; and,
FIG. 4 is a fourth image thereof.
The outermost dashed broken lines in FIGS. 1-4 show a display screen or portion thereof, and form no part of the claimed design. The other dashed broken lines in FIGS. 1-4 show text, graphics, and other elements that form no part of the claimed design.

公开(公告)号：US20240070146A1

公开(公告)日：2024-02-29

申请号：US17822501

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/23 ,  G06F16/242 ,  G06F16/25

CPC classification number: G06F16/2386 ,  G06F16/2448 ,  G06F16/252

Abstract: Database systems and methods are provided for providing record data to an application extension associated with a native application at a client device. One method involves a cross-platform service at the client device receiving a plurality of requests for data for one or more records at the database system from the native application, aggregating a subset of the plurality of requests into a batched request, providing the batched request to the database system over a network, receiving a batched response to the batched request from the database system over the network, and for each request of the subset of the plurality of requests of the batched request, mapping a respective data set of the batched response to a respective request and providing the respective data set to the application extension in response to the respective request via the native application.

公开(公告)号：US20240070139A1

公开(公告)日：2024-02-29

申请号：US17822509

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/23

CPC classification number: G06F16/23

Abstract: Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves downloading, to a data storage element at the client device, metadata indicative of update criteria for a configuration associated with the instance of the native application from the database system over the network, monitoring, by a service associated with the native application at the client device, a context associated with the client device with respect to the update criteria, and when the context associated with the client device satisfies the update criteria, automatically providing, by the service to the database system over the network, an indication that the update criteria is satisfied to automatically initiate the action at the database system in accordance with the configuration associated with the native application.

公开(公告)号：US11902852B2

公开(公告)日：2024-02-13

申请号：US17162304

申请日：2021-01-29

Applicant: Salesforce, Inc.

Inventor： Puneet Dhaliwal ,  Niv Garber ,  D. Dustin Breese ,  Prithvi Krishnan Padmanabhan ,  Kara Carreri ,  Rahul Mehta ,  Raghav Abboy ,  Yongbo Zuo ,  Abraham Reyes

IPC: H04W4/021 ,  H04W4/029 ,  G06Q30/016 ,  G06Q10/0631

CPC classification number: H04W4/021 ,  G06Q10/06311 ,  G06Q30/016 ,  H04W4/029

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.

公开(公告)号：US12147419B2

公开(公告)日：2024-11-19

申请号：US17822501

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/23 ,  G06F16/242 ,  G06F16/25

Abstract: Database systems and methods are provided for providing record data to an application extension associated with a native application at a client device. One method involves a cross-platform service at the client device receiving a plurality of requests for data for one or more records at the database system from the native application, aggregating a subset of the plurality of requests into a batched request, providing the batched request to the database system over a network, receiving a batched response to the batched request from the database system over the network, and for each request of the subset of the plurality of requests of the batched request, mapping a respective data set of the batched response to a respective request and providing the respective data set to the application extension in response to the respective request via the native application.

公开(公告)号：US12099491B2

公开(公告)日：2024-09-24

申请号：US17822509

申请日：2022-08-26

Applicant: Salesforce, Inc.

Inventor： Eldor Khalyknazarov ,  Puneet Dhaliwal ,  Dai Duong Doan

IPC: G06F16/23

CPC classification number: G06F16/23

Abstract: Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves downloading, to a data storage element at the client device, metadata indicative of update criteria for a configuration associated with the instance of the native application from the database system over the network, monitoring, by a service associated with the native application at the client device, a context associated with the client device with respect to the update criteria, and when the context associated with the client device satisfies the update criteria, automatically providing, by the service to the database system over the network, an indication that the update criteria is satisfied to automatically initiate the action at the database system in accordance with the configuration associated with the native application.

公开(公告)号：USD1023041S1

公开(公告)日：2024-04-16

申请号：US29768473

申请日：2021-01-29

Applicant: Salesforce, Inc.

Designer： Puneet Dhaliwal ,  Niv Garber ,  D. Dustin Breese ,  Prithvi Krishnan Padmanabhan ,  Kara Carreri ,  Rahul Mehta ,  Raghav Abboy ,  Yongbo Zuo ,  Abraham Reyes

Abstract: FIG. 1 is a front view of a display screen or portion thereof with graphical user interface, showing a first embodiment of the new design; and,
FIG. 2 is a second embodiment thereof.
The outermost dashed broken lines in FIGS. 1-2 show a display screen or portion thereof, and form no part of the claimed design. The other dashed broken lines in FIGS. 1-2 show text, graphics, and other elements of the graphical user interface that form no part of the claimed design.