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公开(公告)号：US20180365741A1
公开(公告)日：2018-12-20
申请号：US15780952
申请日：2016-12-07
Applicant: SAMSUNG ELECTRONICS CO., LTD.
Inventor： Jong-Youb RYU , Jae-Eun KANG , Byeong-Hoon KWAK , Jae-Hong KIM , Kyoung-Jin MOON , Chang-Hyun LEE
Abstract: The present disclosure relates to a technology for a sensor network, machine to machine (M2M), machine type communication (MTC), and Internet of things (IoT). The present disclosure may be used for intelligent services (smart home, smart building, smart city, smart car or connected car, healthcare, digital education, retail, security and safety-related service, and the like) on the basis of the technology. The present invention provides a method for collecting voice of customer (VoC) by a server, comprising: receiving information on a user from a user terminal; receiving sensing information related to the user; generating a VoC item for performing a service satisfaction survey for a specific location, on the basis of the information on the user and the sensing information; providing the generated VoC item to the user terminal; and receiving a user response to the VoC item from the user terminal.
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公开(公告)号：US20200057460A1
公开(公告)日：2020-02-20
申请号：US16598322
申请日：2019-10-10
Applicant: Samsung Electronics Co., Ltd.
Inventor： Byeong-Hoon KWAK , Chang-Hyun LEE , Jae-Ho JUNG , Yang-Wook KIM , Yong-Chan LEE
IPC: G05D23/19 , A61B5/00 , A61B5/053 , A61B5/024 , A61B5/01 , F24F11/50 , G06F3/16 , G16H50/20 , G16H40/63 , G06F3/01
Abstract: This disclosure relates to technologies for a sensor network, machine-to-machine (M2M) communication, machine type communication (MTC), and Internet of Things (IoT). This disclosure can be utilized in intelligent services based on the above technologies, such as smart homes, smart buildings, smart cities, smart cars or connected cars, health care, digital education, retail sales, security and safety related services, etc. This disclosure relates to a method for generating an instruction for controlling equipment on the basis of biometric information, comprising: a step of obtaining at least one biometric information; a step of determining whether to calculate a calorific value by using stored biometric information and the obtained biometric information, and calculating the calorific value by using the stored biometric information and the obtained biometric information according to the determined result; and generating an instruction for controlling the equipment on the basis of the calculated calorific value.
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公开(公告)号：US20180321700A1
公开(公告)日：2018-11-08
申请号：US15773358
申请日：2016-12-09
Applicant: Samsung Electronics Co., Ltd.
Inventor： Byeong-Hoon KWAK , Chang-Hyun LEE , Jae-Ho JUNG , Yang-Wook KIM , Yong-Chan LEE
CPC classification number: G05D23/1919 , A61B5/01 , A61B5/02405 , A61B5/0533 , A61B5/7405 , A61B5/746 , F24F11/50 , F24F2110/10 , G05D23/19 , G06F3/01 , G06F3/015 , G06F3/16 , G16H10/60 , G16H40/63 , G16H50/20
Abstract: This disclosure relates to technologies for a sensor network, machine-to-machine (M2M) communication, machine type communication (MTC), and Internet of Things (IoT). This disclosure can be utilized in intelligent services based on the above technologies, such as smart homes, smart buildings, smart cities, smart cars or connected cars, health care, digital education, retail sales, security and safety related services, etc. This disclosure relates to a method for generating an instruction for controlling equipment on the basis of biometric information, comprising: a step of obtaining at least one biometric information; a step of determining whether to calculate a calorific value by using stored biometric information and the obtained biometric information, and calculating the calorific value by using the stored biometric information and the obtained biometric information according to the determined result; and generating an instruction for controlling the equipment on the basis of the calculated calorific value.
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