Multiple controlled-environment facility investigative data aggregation and analysis system access to and use of social media data

    公开(公告)号:US10165073B1

    公开(公告)日:2018-12-25

    申请号:US15195317

    申请日:2016-06-28

    Abstract: Multiple controlled-environment facility investigative data aggregation and analysis systems and methods capture a telephone number of a controlled-environment facility resident and/or a non-resident associated with the resident, such as by a controlled-environment facility communications management system. The captured telephone number is used to access a social media account of the resident or non-resident and information related to the resident is gathered from the accessed social media account. Gathered information is incorporated into the centralized investigative data aggregation analysis system for analysis, so as to provide investigative leads to users of the multiple controlled-environment facility investigative data aggregation and analysis system, such as via a web-based interface.

    Controlled-environment facility resident pattern electronic communication detection and controlled-environment facility action

    公开(公告)号:US10728383B1

    公开(公告)日:2020-07-28

    申请号:US16459526

    申请日:2019-07-01

    Abstract: Controlled-environment facility resident pattern electronic communication detection systems and methods may employ a controlled-environment facility secure communication platform, an investigative data aggregation and analysis system, and/or the like. Controlled-environment facility individual resident outgoing electronic communication velocity is monitored. The individual resident outgoing electronic communication velocity may be the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time. A sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time may be recognized and controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides may be alerted that the particular resident is at risk of imminent danger, such as suicide, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular resident over the relatively short period of time.

    On-demand controlled-environment facility resident electronic communication recording

    公开(公告)号:US10735687B1

    公开(公告)日:2020-08-04

    申请号:US16452207

    申请日:2019-06-25

    Abstract: In a controlled-environment facility resident on-demand controlled-environment facility resident electronic communication recording system and/or method, a controlled-environment facility secure communication platform, or the like, accepts initiation of an electronic communication involving a resident of a controlled-environment facility and establishes an electronic communication link between the resident and another call party. A controlled-environment facility communication and/or media device, or the like enables the resident to participate in the electronic communication, such as via a user interface provided on the controlled-environment facility communication and/or media device, and presents, such as via the user interface provided on the controlled-environment facility communication and/or media device, an option to the controlled-environment facility resident to record at least a portion of the electronic communication, such as via user interface provided on a controlled-environment facility communication and/or media device.

    Controlled-environment facility resident and associated non-resident telephone number investigative linkage to e-commerce application program purchases

    公开(公告)号:US10904297B1

    公开(公告)日:2021-01-26

    申请号:US16442615

    申请日:2019-06-17

    Abstract: Investigative systems and methods linking controlled-environment facility residents and associated non-resident telephone numbers to e-commerce application program (app) purchases capture (a) non-resident telephone number(s) associated with (an) electronic communication(s) with a controlled-environment facility resident and/or (a) telephone number(s) associated with a non-resident communicating with a controlled-environment facility resident. E-commerce app accounts associated with the captured telephone number(s) are determined, e-commerce app account(s) associated with the captured telephone number(s) is (are) accessed and information about purchases made by a non-resident associated with the accessed e-commerce app account(s), through the accessed app account(s) is gathered. A determination is then made whether information about (a) purchase(s) made through the accessed e-commerce app account(s) correlate with the resident, and an investigative lead resulting from information about the purchase(s) made through the at least one accessed e-commerce app account correlating with the resident is provided.

    Fraud detection for controlled-environment facility communications system

    公开(公告)号:US10686935B1

    公开(公告)日:2020-06-16

    申请号:US16173159

    申请日:2018-10-29

    Abstract: Methods and systems provide a controlled-environment facility communication system that provides regulated communication sessions between residents and non-residents. Via a supervisory system, a bypass may be authorized for exempting the communication session from various regulated aspects of sessions regulated by the communication system. For instance, a communication may be exempt from monitoring based on assertions that the communication is privileged. The communications system receives a request for a communication session with a non-resident at a first telephone number. If a communication session is authorized by a bypass authorization, the communication session is hosted, while exempt from the regulations specified by the bypass authorization. A monitoring system tracks the hosted bypass communication session by determining whether telephone numbers other than the first telephone number have been joined to the communication session. These joined telephone numbers may be used to identify unauthorized communications by the resident.

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