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公开(公告)号:US09654634B2
公开(公告)日:2017-05-16
申请号:US12427172
申请日:2009-04-21
申请人: Sergey Fedorov , Nikolay Anisimov , Herbert Ristock , Vladimir Mezhibovsky , Nikolay Korolev , Vadim Dymshyts
发明人: Sergey Fedorov , Nikolay Anisimov , Herbert Ristock , Vladimir Mezhibovsky , Nikolay Korolev , Vadim Dymshyts
CPC分类号: H04M3/5191 , H04M3/5238
摘要: A system is provided for routing transactions to individual ones of a group of agents, comprising, a queue wherein transactions to be routed are placed, a transmission facility sending invitations to interact with a transaction from the queue to agents, and a router routing transactions from the queue to individual agents who accept the invitation.
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公开(公告)号:US20100266115A1
公开(公告)日:2010-10-21
申请号:US12427172
申请日:2009-04-21
申请人: Sergey Fedorov , Nikolay Anisimov , Herbert Ristock , Vladimir Mezhibovsky , Nikolay Korolev , Vadim Dymshyts
发明人: Sergey Fedorov , Nikolay Anisimov , Herbert Ristock , Vladimir Mezhibovsky , Nikolay Korolev , Vadim Dymshyts
IPC分类号: H04M3/00
CPC分类号: H04M3/5191 , H04M3/5238
摘要: A system is provided for routing transactions to individual ones of a group of agents, comprising, a queue wherein transactions to be routed are placed, a transmission facility sending invitations to interact with a transaction from the queue to agents, and a router routing transactions from the queue to individual agents who accept the invitation.
摘要翻译: 提供了一种用于将事务路由到一组代理中的单个代理的系统,包括:其中将要路由的事务被放置的队列,发送邀请以从队列到代理进行交互的传送设备,以及路由器路由事务 接受邀请的个人代理人的队列。
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公开(公告)号:US10440182B1
公开(公告)日:2019-10-08
申请号:US15594148
申请日:2017-05-12
申请人: Sergey Fedorov , Nikolay Anisimov , Herbert Willi Artur Ristock , Vladimir Mezhibovsky , Nikolay I. Korolev , Vadim Dymshyts
发明人: Sergey Fedorov , Nikolay Anisimov , Herbert Willi Artur Ristock , Vladimir Mezhibovsky , Nikolay I. Korolev , Vadim Dymshyts
摘要: A system is provided for routing transactions to individual ones of a group of agents, comprising, a queue wherein transactions to be routed are placed, a transmission facility sending invitations to interact with a transaction from the queue to agents, and a router routing transactions from the queue to individual agents who accept the invitation.
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