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公开(公告)号：US12039328B2
公开(公告)日：2024-07-16
申请号：US17957246
申请日：2022-09-30
申请人： ServiceNow, Inc.
发明人： Praveen Minnikaran Damodaran , Sameer Nalla , Rathijit Sarkar , Eric Schroeder , Binny Bhatnagar
摘要： An embodiment may involve persistent storage containing one or more tables, wherein the tables include entries that specify automations, wherein the automations are software applications. One or more processors are configured to: receive a specification for a new automation, wherein the specification includes a frequency at which the new automation is to be executed, and expected time or resources saved per execution; generate an automation request within the tables, wherein the automation request includes the frequency and the expected time or resources saved; generate a reference from the automation request to an automation configuration item (CI) in the tables, wherein the automation CI represents a software application used to perform the new automation; cause the software application to execute at least part of the new automation and in accordance with the frequency; and measure actual time or resources saved per execution of the new automation.
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公开(公告)号：US20240319995A1
公开(公告)日：2024-09-26
申请号：US18731526
申请日：2024-06-03
申请人： ServiceNow, Inc.
发明人： Praveen Minnikaran Damodaran , Sameer Nalla , Rathijit Sarkar , Eric Schroeder , Binny Bhatnagar
摘要： An embodiment may involve persistent storage containing one or more tables, wherein the tables include entries that specify automations, wherein the automations are software applications. One or more processors are configured to: receive a specification for a new automation, wherein the specification includes a frequency at which the new automation is to be executed, and expected time or resources saved per execution; generate an automation request within the tables, wherein the automation request includes the frequency and the expected time or resources saved; generate a reference from the automation request to an automation configuration item (CI) in the tables, wherein the automation CI represents a software application used to perform the new automation; cause the software application to execute at least part of the new automation and in accordance with the frequency; and measure actual time or resources saved per execution of the new automation.
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公开(公告)号：US20240111524A1
公开(公告)日：2024-04-04
申请号：US17957246
申请日：2022-09-30
申请人： ServiceNow, Inc.
发明人： Praveen Minnikaran Damodaran , Sameer Nalla , Rathijit Sarkar , Eric Schroeder , Binny Bhatnagar
摘要： An embodiment may involve persistent storage containing one or more tables, wherein the tables include entries that specify automations, wherein the automations are software applications. One or more processors are configured to: receive a specification for a new automation, wherein the specification includes a frequency at which the new automation is to be executed, and expected time or resources saved per execution; generate an automation request within the tables, wherein the automation request includes the frequency and the expected time or resources saved; generate a reference from the automation request to an automation configuration item (CI) in the tables, wherein the automation CI represents a software application used to perform the new automation; cause the software application to execute at least part of the new automation and in accordance with the frequency; and measure actual time or resources saved per execution of the new automation.
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