公开(公告)号：US20200073763A1

公开(公告)日：2020-03-05

申请号：US16116694

申请日：2018-08-29

申请人： ServiceNow, Inc.

发明人： Atul Saini ,  Shaoying Zou ,  Magesh Narayanan ,  Yang Xiang

IPC分类号： G06F11/14 ,  G06F17/30

摘要： Input information comprising an identifier of a production instance is received. The input information indicating a given time a live database from the production instance is to be restored to in a temporary copy of the production instance. Based at least on the input information, backup data associated with the live database from production instance is identified. Based on the backup data, it is determined whether resource capacity is available for restoring the backup data to the temporary copy of the production instance. In response to determining the resource capacity is available, the temporary copy of the production instance is generated. The backup data is restored to the temporary copy of the production instance to represent a state of the live database from the production instance at the given time.

公开(公告)号：US20200233719A1

公开(公告)日：2020-07-23

申请号：US16251888

申请日：2019-01-18

申请人： Servicenow, Inc.

发明人： Atul Saini ,  Xiaoyi Ye ,  Sethuraman Meiyappan ,  Magesh Narayanan ,  Cody Stephen John ,  Xuri Yu ,  Yang Xiang ,  Manjunath Gurubasappa Vagadurgi

IPC分类号： G06F9/50 ,  H04L29/08 ,  H04L12/24 ,  G06F9/455

摘要： In one aspect, the present approach provides functionality to allow a customer to rename a client instance utilized by the customer without having to provision a new instance. In such an implementation, data may be kept or maintained within the renamed instance. In a further aspect, a virtual internet protocol (VIP) address may be migrated to address load conditions. In accordance with aspects of the approach, multiple VIPs and the instances using the VIPs may be migrated at one time and without downtime to the customer.

公开(公告)号：US10817387B2

公开(公告)日：2020-10-27

申请号：US16116694

申请日：2018-08-29

申请人： ServiceNow, Inc.

发明人： Atul Saini ,  Shaoying Zou ,  Magesh Narayanan ,  Yang Xiang

IPC分类号： G06F11/14 ,  G06F16/23

摘要： Input information comprising an identifier of a production instance is received. The input information indicating a given time a live database from the production instance is to be restored to in a temporary copy of the production instance. Based at least on the input information, backup data associated with the live database from production instance is identified. Based on the backup data, it is determined whether resource capacity is available for restoring the backup data to the temporary copy of the production instance. In response to determining the resource capacity is available, the temporary copy of the production instance is generated. The backup data is restored to the temporary copy of the production instance to represent a state of the live database from the production instance at the given time.