Apparatus, method and medium for calculating an update order on a service level objective
    1.
    发明授权
    Apparatus, method and medium for calculating an update order on a service level objective 有权
    用于计算服务级别目标的更新顺序的装置,方法和介质

    公开(公告)号:US09081640B2

    公开(公告)日:2015-07-14

    申请号:US13329750

    申请日:2011-12-19

    摘要: An update apparatus used in a system that provides service using software and performing update of the software, including a processing apparatus configured to calculate a difference between a possible down time of the service according to a service level and a down time of the service indicated by operation performance stored in storage unit, and when there are a plurality of pieces of software as update targets, to calculate an update order of the plurality of pieces of update target software according to a degree of influence to the difference by service down when update of software fails, and to perform update of the plurality of pieces of update target software according to the update order.

    摘要翻译: 一种在使用软件提供服务并执行软件更新的系统中使用的更新装置,包括:处理装置,被配置为根据服务级别的可能的停机时间和所述服务的停机时间来计算服务的可能停机时间; 存储在存储单元中的操作性能,并且当存在多条软件作为更新目标时,根据在更新时的服务下降对该差异的影响程度来计算多条更新目标软件的更新顺序 软件失败,并且根据更新顺序执行多条更新目标软件的更新。

    UPDATING APPARATUS, UPDATING METHOD AND RECORDING MEDIUM
    2.
    发明申请
    UPDATING APPARATUS, UPDATING METHOD AND RECORDING MEDIUM 有权
    更新装置,更新方法和记录介质

    公开(公告)号:US20120210311A1

    公开(公告)日:2012-08-16

    申请号:US13329750

    申请日:2011-12-19

    IPC分类号: G06F9/44

    摘要: An update apparatus used in a system that provides service using software and performing update of the software, including a processing apparatus configured to calculate a difference between a possible down time of the service according to a service level and a down time of the service indicated by operation performance stored in storage unit, and when there are a plurality of pieces of software as update targets, to calculate an update order of the plurality of pieces of update target software according to a degree of influence to the difference by service down when update of software fails, and to perform update of the plurality of pieces of update target software according to the update order.

    摘要翻译: 一种在使用软件提供服务并执行软件更新的系统中使用的更新装置,包括:处理装置,被配置为根据服务级别的可能的停机时间和所述服务的停机时间来计算服务的可能停机时间; 存储在存储单元中的操作性能,并且当存在多条软件作为更新目标时,根据在更新时的服务下降对该差异的影响程度来计算多条更新目标软件的更新顺序 软件失败,并且根据更新顺序执行多条更新目标软件的更新。

    Determination of items to examine for monitoring
    3.
    发明授权
    Determination of items to examine for monitoring 有权
    确定要检查的物品进行监测

    公开(公告)号:US08904234B2

    公开(公告)日:2014-12-02

    申请号:US13348831

    申请日:2012-01-12

    IPC分类号: G06F11/00 G06F11/30 G06F11/07

    摘要: An information processing apparatus monitors one or more apparatuses based on information on multiple items acquired from the apparatuses. Information on an item #3 is associated with information on items #1 and #2. The information processing apparatus examines the information on the item #3. In the case where no failure is detected in the examination of the information on the item #3, the information processing apparatus omits examination of the information on the items #1 and #2. On the other hand, in the case where a failure is detected in the examination of the information on the item #3, the information processing apparatus examines the information on each of the items #1 and #2.

    摘要翻译: 信息处理设备基于从设备获取的多个项目的信息监视一个或多个设备。 关于项目#3的信息与项目#1和#2的信息相关联。 信息处理装置检查项目#3的信息。 在对项目#3的信息的检查中没有检测到故障的情况下,信息处理装置省略对项目#1和#2的信息的检查。 另一方面,在对项目#3的信息的检查中检测到故障的情况下,信息处理装置检查关于项目#1和#2中的每一个的信息。

    MONITORING METHOD, INFORMATION PROCESSING APPARATUS, AND COMPUTER-READABLE MEDIUM STORING MONITORING PROGRAM
    4.
    发明申请
    MONITORING METHOD, INFORMATION PROCESSING APPARATUS, AND COMPUTER-READABLE MEDIUM STORING MONITORING PROGRAM 有权
    监控方法,信息处理设备和计算机可读介质存储监控程序

    公开(公告)号:US20120246520A1

    公开(公告)日:2012-09-27

    申请号:US13348831

    申请日:2012-01-12

    IPC分类号: G06F11/30

    摘要: An information processing apparatus monitors one or more apparatuses based on information on multiple items acquired from the apparatuses. Information on an item #3 is associated with information on items #1 and #2. The information processing apparatus examines the information on the item #3. In the case where no failure is detected in the examination of the information on the item #3, the information processing apparatus omits examination of the information on the items #1 and #2. On the other hand, in the case where a failure is detected in the examination of the information on the item #3, the information processing apparatus examines the information on each of the items #1 and #2.

    摘要翻译: 信息处理设备基于从设备获取的多个项目的信息监视一个或多个设备。 关于项目#3的信息与项目#1和#2的信息相关联。 信息处理装置检查项目#3的信息。 在对项目#3的信息的检查中没有检测到故障的情况下,信息处理装置省略对项目#1和#2的信息的检查。 另一方面,在对项目#3的信息的检查中检测到故障的情况下,信息处理装置检查关于项目#1和#2中的每一个的信息。

    Common trouble case data generating method and non-transitory computer-readable medium storing common trouble case data generating program
    5.
    发明授权
    Common trouble case data generating method and non-transitory computer-readable medium storing common trouble case data generating program 失效
    常见的故障案例数据生成方法和存储常见故障案例数据生成程序的非暂时性计算机可读介质

    公开(公告)号:US08700954B2

    公开(公告)日:2014-04-15

    申请号:US13011148

    申请日:2011-01-21

    IPC分类号: G06F11/00

    CPC分类号: G06F11/079 G06F11/0709

    摘要: A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset.

    摘要翻译: 一种产生用于管理多个系统的常见故障情况数据的方法。 该方法包括:(a)从系统数据存储单元获取实际系统组件的第一标识符和模板的第二标识符,(b)基于第二标识符从模板数据存储单元获取定义系统组件的第三标识符 (c)由计算机根据第三标识符选择第一标识符中的第一标识符子集,以及(d)由计算机选择多个第一故障案例数据中的第一故障案例数据子集 在第一标识符子集的基础上生成片段以产生常见的故障情况数据。 在上述(c)中,第一标识符子集的第一标识符与第三标识符相同。 在上述(d)中,第一故障情况数据子集包括第一标识符子集。

    Search device, search method, and search program
    6.
    发明授权
    Search device, search method, and search program 有权
    搜索设备,搜索方法和搜索程序

    公开(公告)号:US08719633B2

    公开(公告)日:2014-05-06

    申请号:US13064457

    申请日:2011-03-25

    IPC分类号: G06F11/00 G06F11/07 H04L12/24

    摘要: When searching for a starting point candidate on an abnormality occurred in a first management range, if a search destination extends over a second management range, a first search device transmits a query to a second search device and requests a second search device to search for a starting point of an abnormality in the second management range. The second search device receives the query, searches the second management range for a starting point candidate of an abnormality, replaces a starting point candidate of an abnormality with a dummy configuration item, and transmits a response. Thus, the first search device can search for a starting point candidate of an abnormality without grasping a connection relationship of configuration items in the second management range.

    摘要翻译: 当在第一管理范围内搜索出现异常的起点候选者时,如果搜索目的地在第二管理范围内延伸,则第一搜索装置向第二搜索装置发送查询,并请求第二搜索装置搜索 第二管理范围异常的起点。 第二搜索装置接收查询,在第二管理范围内搜索异常的起点候选者,用虚拟配置项替换异常的起点候选,并发送响应。 因此,第一搜索装置可以在不掌握第二管理范围内的配置项的连接关系的情况下搜索异常的起点候选。

    RULE CREATION METHOD AND RULE CREATING APPARATUS
    7.
    发明申请
    RULE CREATION METHOD AND RULE CREATING APPARATUS 有权
    规则创造方法和规则创造装置

    公开(公告)号:US20100070458A1

    公开(公告)日:2010-03-18

    申请号:US12489211

    申请日:2009-06-22

    IPC分类号: G06F17/00

    CPC分类号: G06F17/30569

    摘要: An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.

    摘要翻译: 信息处理装置从用于管理有关资源及其属性值的CI的F-CMDB获得具有要在CI之间进行比较时使用规则的资源的类型和属性的CI。 从用于管理SRC和CI的CI的F-CMDB以及SRC与DST之间的关系在一起,信息处理设备还获得包括先前获得的任何CI的SRC的CI对,并且还具有与 规则。 然后,信息处理装置使具有与DST的CI中定义的分类相同的SRC的分类对象。 然后,信息处理装置将通过分组获得的SRC的一组CI作为规则目标的规则存储在规则DB中。

    Similarity calculation apparatus
    8.
    发明授权
    Similarity calculation apparatus 有权
    相似度计算装置

    公开(公告)号:US08868583B2

    公开(公告)日:2014-10-21

    申请号:US13007921

    申请日:2011-01-17

    IPC分类号: G06F17/30

    摘要: A relationship-information storage unit stores relationships between configuration items. The configuration items belong to an information system and are stored in multiple databases. A first counting unit compares, across the databases, attribute values of one configuration item in each of the databases, thereby counting a matching-attribute-value count. A second counting unit identifies a configuration item having a relationship with the one configuration item, for which the first counting unit counts the matching-attribute-value count, by referring to the relationship-information storage unit. Then, the second counting unit compares, across the databases, attribute values of the identified configuration items to count a matching-attribute-value count. A similarity calculation unit calculates similarity between the configuration items, based on the matching-attribute-value count counted by the first counting unit and the matching-attribute-value count counted by the second counting unit.

    摘要翻译: 关系信息存储单元存储配置项之间的关系。 配置项属于信息系统,存储在多个数据库中。 第一计数单元在数据库中比较每个数据库中的一个配置项的属性值,从而对匹配属性值计数进行计数。 第二计数单元通过参照关系信息存储单元来识别与第一计数单元对匹配属性值计数进行计数的一个配置项的关系的配置项。 然后,第二计数单元跨数据库比较所识别的配置项的属性值,以对匹配属性值计数进行计数。 相似度计算单元基于由第一计数单元计数的匹配属性值计数和由第二计数单元计数的匹配属性值计数,来计算配置项之间的相似度。

    Apparatus and method for controlling live-migrations of a plurality of virtual machines

    公开(公告)号:US08661437B2

    公开(公告)日:2014-02-25

    申请号:US13229796

    申请日:2011-09-12

    IPC分类号: G06F9/455

    摘要: There is provided an apparatus and method for executing live-migrations concurrently on a plurality of virtual machines. Resource-usage state information is acquired from each of the plurality of virtual machines when a first live migration of a first virtual machine is started. A correlation factor indicating a degree of correlation between first resource-usage state information for the first virtual machine and second resource-usage state information for each of one or more virtual machines other than the first virtual machine is calculated using the acquired resource-usage state information. Next, a second virtual machine having a positive correlation factor with respect to the first virtual machine is selected from the one or more virtual machines where the positive correlation factor indicating a close similarity between the first and second resource-usage state information. Then, a second live-migration is executed on the second virtual machine in parallel with the ongoing first live migration.

    TROUBLE PATTERN CREATING PROGRAM AND TROUBLE PATTERN CREATING APPARATUS
    10.
    发明申请
    TROUBLE PATTERN CREATING PROGRAM AND TROUBLE PATTERN CREATING APPARATUS 失效
    故障模式创建程序和故障模式创建装置

    公开(公告)号:US20110208679A1

    公开(公告)日:2011-08-25

    申请号:US13029931

    申请日:2011-02-17

    IPC分类号: G06F15/18

    CPC分类号: G06F11/0751 G06F11/0709

    摘要: A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.

    摘要翻译: 计算机可读的非暂时介质已经存储有故障模式创建程序。 该程序使计算机执行以下操作:(a)从具有多个配置项的信息系统输出并在预定时间段内输出的多个日志消息中提取出输出日志消息的配置项 ; (b)计算在(a)提取中提取的配置项之间的关系程度; (c)以日志信息输出的次数来执行对信息系统中的故障发生次数的速率的学习,通过对应于在(b)中计算出的关系度的次数执行学习 )计算; 以及(d)根据(c)执行中的学习的结果创建在发生故障时输出的故障模式消息。