摘要:
An update apparatus used in a system that provides service using software and performing update of the software, including a processing apparatus configured to calculate a difference between a possible down time of the service according to a service level and a down time of the service indicated by operation performance stored in storage unit, and when there are a plurality of pieces of software as update targets, to calculate an update order of the plurality of pieces of update target software according to a degree of influence to the difference by service down when update of software fails, and to perform update of the plurality of pieces of update target software according to the update order.
摘要:
An update apparatus used in a system that provides service using software and performing update of the software, including a processing apparatus configured to calculate a difference between a possible down time of the service according to a service level and a down time of the service indicated by operation performance stored in storage unit, and when there are a plurality of pieces of software as update targets, to calculate an update order of the plurality of pieces of update target software according to a degree of influence to the difference by service down when update of software fails, and to perform update of the plurality of pieces of update target software according to the update order.
摘要:
An information processing apparatus monitors one or more apparatuses based on information on multiple items acquired from the apparatuses. Information on an item #3 is associated with information on items #1 and #2. The information processing apparatus examines the information on the item #3. In the case where no failure is detected in the examination of the information on the item #3, the information processing apparatus omits examination of the information on the items #1 and #2. On the other hand, in the case where a failure is detected in the examination of the information on the item #3, the information processing apparatus examines the information on each of the items #1 and #2.
摘要:
An information processing apparatus monitors one or more apparatuses based on information on multiple items acquired from the apparatuses. Information on an item #3 is associated with information on items #1 and #2. The information processing apparatus examines the information on the item #3. In the case where no failure is detected in the examination of the information on the item #3, the information processing apparatus omits examination of the information on the items #1 and #2. On the other hand, in the case where a failure is detected in the examination of the information on the item #3, the information processing apparatus examines the information on each of the items #1 and #2.
摘要:
A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset.
摘要:
When searching for a starting point candidate on an abnormality occurred in a first management range, if a search destination extends over a second management range, a first search device transmits a query to a second search device and requests a second search device to search for a starting point of an abnormality in the second management range. The second search device receives the query, searches the second management range for a starting point candidate of an abnormality, replaces a starting point candidate of an abnormality with a dummy configuration item, and transmits a response. Thus, the first search device can search for a starting point candidate of an abnormality without grasping a connection relationship of configuration items in the second management range.
摘要:
An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.
摘要:
A relationship-information storage unit stores relationships between configuration items. The configuration items belong to an information system and are stored in multiple databases. A first counting unit compares, across the databases, attribute values of one configuration item in each of the databases, thereby counting a matching-attribute-value count. A second counting unit identifies a configuration item having a relationship with the one configuration item, for which the first counting unit counts the matching-attribute-value count, by referring to the relationship-information storage unit. Then, the second counting unit compares, across the databases, attribute values of the identified configuration items to count a matching-attribute-value count. A similarity calculation unit calculates similarity between the configuration items, based on the matching-attribute-value count counted by the first counting unit and the matching-attribute-value count counted by the second counting unit.
摘要:
There is provided an apparatus and method for executing live-migrations concurrently on a plurality of virtual machines. Resource-usage state information is acquired from each of the plurality of virtual machines when a first live migration of a first virtual machine is started. A correlation factor indicating a degree of correlation between first resource-usage state information for the first virtual machine and second resource-usage state information for each of one or more virtual machines other than the first virtual machine is calculated using the acquired resource-usage state information. Next, a second virtual machine having a positive correlation factor with respect to the first virtual machine is selected from the one or more virtual machines where the positive correlation factor indicating a close similarity between the first and second resource-usage state information. Then, a second live-migration is executed on the second virtual machine in parallel with the ongoing first live migration.
摘要:
A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.