公开(公告)号：US11297030B2

公开(公告)日：2022-04-05

申请号：US16888315

申请日：2020-05-29

Applicant: Slack Technologies, Inc.

Inventor： Adam Oliner ,  Renaud Bourassa-Denis ,  Zhifeng Deng ,  Leigh Ann Johnson ,  Alexander Nicholas Johnson ,  Aaron Maurer

IPC: H04L12/58 ,  H04L51/56 ,  G06F16/9535 ,  G06F16/9538

Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.

公开(公告)号：US20220141043A1

公开(公告)日：2022-05-05

申请号：US17086287

申请日：2020-10-30

Applicant: Slack Technologies, Inc.

Inventor： Aaron Mauer ,  Zhifeng Deng ,  Adam Oliner

IPC: H04L12/18 ,  H04L51/00 ,  H04L51/04

Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment.

公开(公告)号：US20210352038A1

公开(公告)日：2021-11-11

申请号：US16875933

申请日：2020-05-15

Applicant: Slack Technologies, Inc.

Inventor： Adam Oliner ,  Renaud Bourassa-Denis ,  Zhifeng Deng ,  Leigh Ann Johnson ,  Alexander Nicholas Johnson ,  Aaron Maurer

IPC: H04L12/58 ,  G06F16/9538 ,  G06F16/9535

Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment

公开(公告)号：US20210352039A1

公开(公告)日：2021-11-11

申请号：US16888315

申请日：2020-05-29

Applicant: Slack Technologies, Inc.

Inventor： Adam Oliner ,  Renaud Bourassa-Denis ,  Zhifeng Deng ,  Leigh Ann Johnson ,  Alexander Nicholas Johnson ,  Aaron Maurer

IPC: H04L12/58 ,  G06F16/9538 ,  G06F16/9535

Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.

公开(公告)号：US20220141263A1

公开(公告)日：2022-05-05

申请号：US17086310

申请日：2020-10-30

Applicant: Slack Technologies, Inc.

Inventor： Aaron Mauer ,  Alexander Nicholas Johnson ,  Adam Oliner ,  Zhifeng Deng

IPC: H04L29/06 ,  H04L29/08 ,  H04L12/58 ,  G06N20/20

Abstract: A communication platform may comprise different systems for helping a user discover features of the platform. However, the systems may generate different results. An application programming interface (API) may receive such outputs and may be configured to select between the outputs based on detecting a state at a user's computing device and/or using a machine-learned model to weight the outputs and/or probabilities associated therewith using a target metric. The API may then rank the outputs and select from among them based at least in part on the target metric.

公开(公告)号：US11258751B2

公开(公告)日：2022-02-22

申请号：US16888315

申请日：2020-05-29

Applicant: Slack Technologies, Inc.

Inventor： Adam Oliner ,  Renaud Bourassa-Denis ,  Zhifeng Deng ,  Leigh Ann Johnson ,  Alexander Nicholas Johnson ,  Aaron Maurer

IPC: H04L12/58 ,  H04L51/56 ,  G06F16/9535 ,  G06F16/9538

Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.