公开(公告)号：US11755405B1

公开(公告)日：2023-09-12

申请号：US17713971

申请日：2022-04-05

Applicant: Splunk Inc.

Inventor： Sourabh Satish ,  David Wayman ,  Glenn Gallien ,  Akshay Dongaonkar

IPC: G06F11/00 ,  G06F11/07 ,  G06Q10/0631 ,  G06F9/451

CPC classification number: G06F11/0793 ,  G06F9/451 ,  G06F11/0769 ,  G06Q10/06316

Abstract: An information technology (IT) operations platform is described that enables users to execute one or more executable actions from a set of executable actions presented in a prioritized order based on historical data. In response to identifying an occurrence of a type of incident in an IT environment, the IT operations platform generates a workbook based on a customizable workbook template. The customizable workbook template includes a plurality of tasks grouped into a plurality of phases for responding to occurrences of the type of incident, and each task of the plurality of tasks is associated with a respective set of suggested executable actions for completing the corresponding task. The IT operations platform then causes the display of a graphical user interface (GUI) including a representation of the workbook, including interface elements representing the respective set of suggested executable actions displayed in the prioritized order.

公开(公告)号：US11327827B1

公开(公告)日：2022-05-10

申请号：US16429043

申请日：2019-06-02

Applicant: Splunk Inc.

Inventor： Sourabh Satish ,  David Wayman ,  Glenn Gallien ,  Akshay Dongaonkar

IPC: G06F11/00 ,  G06F11/07 ,  G06F9/451 ,  G06Q10/06

Abstract: An information technology (IT) operations platform is described that enables users to execute one or more executable actions from a set of executable actions presented in a prioritized order based on historical data. In response to identifying an occurrence of a type of incident in an IT environment, the IT operations platform generates a workbook based on a customizable workbook template. The customizable workbook template includes a plurality of tasks grouped into a plurality of phases for responding to occurrences of the type of incident, and each task of the plurality of tasks is associated with a respective set of suggested executable actions for completing the corresponding task. The IT operations platform then causes the display of a graphical user interface (GUI) including a representation of the workbook, including interface elements representing the respective set of suggested executable actions displayed in the prioritized order.