公开(公告)号：US12107894B1

公开(公告)日：2024-10-01

申请号：US17326151

申请日：2021-05-20

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Cesar Bryan Acosta ,  Faith Alexis Brumfield ,  Sarah Gichuhi ,  Claire Roop ,  Andrew Warner ,  Amanda Yang

IPC: H04L9/40 ,  H04L67/5682

CPC classification number: H04L63/20 ,  H04L63/1425 ,  H04L67/5682

Abstract: An automated service ticket generation system including an application configured to receive risk data associated with an asset and generate a service ticket based on the risk data. The application may receive risk data including an indication of whether the asset is out of compliance or will soon be out of compliance with a policy and/or regulation. Responsive to receiving the risk data, the application may access a remote computing device to generate the service ticket. The service ticket may include a mitigation task for an asset owner to perform in order to comply with the policy and/or regulation. The application may cause an indication of the service ticket to be presented on a display of a computing device. In some examples, the application may cause an indication of the service ticket to be sent to a computing device associated with the asset.

公开(公告)号：US20240422200A1

公开(公告)日：2024-12-19

申请号：US18817587

申请日：2024-08-28

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Cesar Bryan Acosta ,  Faith Alexis Brumfield ,  Sarah Gichuhi ,  Claire Roop ,  Andrew Warner ,  Amanda Yang

IPC: H04L9/40 ,  H04L67/5682

Abstract: An automated service ticket generation system including an application configured to receive risk data associated with an asset and generate a service ticket based on the risk data. The application may receive risk data including an indication of whether the asset is out of compliance or will soon be out of compliance with a policy and/or regulation. Responsive to receiving the risk data, the application may access a remote computing device to generate the service ticket. The service ticket may include a mitigation task for an asset owner to perform in order to comply with the policy and/or regulation. The application may cause an indication of the service ticket to be presented on a display of a computing device. In some examples, the application may cause an indication of the service ticket to be sent to a computing device associated with the asset.