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公开(公告)号:US11249702B2
公开(公告)日:2022-02-15
申请号:US16824561
申请日:2020-03-19
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Masaki Narahashi
Abstract: A management system includes an information processing apparatus that stores management information about cartridges that store consumables and is configured to update the stored management information, and an image forming apparatus configured to print an image on a sheet using the consumables stored in an attached cartridge, storing cartridge information about a cartridge that has been previously attached to the image forming apparatus, and configured to, when a cartridge is attached, retrieve cartridge information from the attached cartridge as first cartridge information and the stored cartridge information as second cartridge information, and transmit the first and second cartridge information to the processing apparatus. Upon receipt of the cartridge information, the processing apparatus determines whether the attached cartridge is a refilled cartridge, and if so, updates the management information so that the cartridge is identified as a refilled cartridge. The processing apparatus transmits a determination result to the image forming apparatus.
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公开(公告)号:US20240272574A1
公开(公告)日:2024-08-15
申请号:US18389837
申请日:2023-12-20
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Yusuke Hamada , Sou Miyazaki
CPC classification number: G03G15/5095 , G06K15/1842 , G03G9/0926 , G03G15/5016 , G03G2215/00814
Abstract: Provided is a technique that can suitably form a cut line. According to one embodiment, an image forming device includes a line information generation unit and an image forming unit. The line information generation unit generates line information representing a cut line to cut out a main image formed on a recording medium. The image forming unit forms the main image with a non-decolorable material on the recording medium and forms the cut line represented by the line information with a decolorable material on the recording medium. The line information generation unit changes a level of curving of a curve included in the cut line, according to the recording medium.
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公开(公告)号:US11800020B2
公开(公告)日:2023-10-24
申请号:US17540268
申请日:2021-12-02
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Masaki Narahashi , Satoshi Oyama , Haru Hikita
CPC classification number: H04N1/00076 , G06F3/165 , H04N1/00037 , H04N1/00042 , H04N1/00045 , H04R1/028 , H04N2201/0094
Abstract: There are provided an image processing device and an image processing method capable of efficiently specifying an abnormal sound in case of the occurrence of malfunction that is an important element to clarify the cause of the malfunction. The image processing device includes acquisition means, playing means, changing means, and determination means. The acquisition means acquires a plurality of kinds of sound data indicating sounds different from each other. The playing means plays one kind of sound data from the sound data. The changing means changes the one sound data to another kind of sound data. The determination means determines one kind of sound data from the sound data.
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4.
公开(公告)号:US11722608B2
公开(公告)日:2023-08-08
申请号:US17513814
申请日:2021-10-28
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Kazuhiro Ogura , Hiroyo Tanaka , Masaki Narahashi , Sou Miyazaki , Satoshi Oyama
CPC classification number: H04N1/00344 , H04N1/00079 , H04N1/0097 , H04N1/00244 , H04N1/00408 , H04N1/00477 , H04N1/32694 , H04N2201/0094
Abstract: A maintenance support device includes a memory that stores data of a maintenance manual that describes a first maintenance work to be performed to resolve a failure of an image processing apparatus, and a processor configured to acquire, and store in the memory, work result information corresponding to a second maintenance work that has been performed to resolve the failure of the image processing apparatus, and generate additional information based on the acquired work result information and store in the memory the additional information in association with the data of the maintenance manual.
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公开(公告)号:US11178295B2
公开(公告)日:2021-11-16
申请号:US17014708
申请日:2020-09-08
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Masaki Narahashi , Satoshi Oyama
Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.
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公开(公告)号:US10768801B2
公开(公告)日:2020-09-08
申请号:US16033797
申请日:2018-07-12
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Masaki Narahashi , Hiroyo Tanaka , Tatsuya Inagi
IPC: G06F3/0485 , G06F3/01 , G06F3/0484 , G06F3/0488
Abstract: An electronic device includes a display module configured to display contents in which a second area for displaying a second content is nested in a first area for displaying a first content. A focus setting module is configured to set a focus on the first content or the second content according to a predetermined gesture operation. A scrolling module is configured to scroll the first content or the second content on which the focus is set according to the predetermined scrolling operation regardless of whether the scrolling operation target is the first area or the second area.
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公开(公告)号:US11671539B2
公开(公告)日:2023-06-06
申请号:US17499786
申请日:2021-10-12
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Masaki Narahashi , Satoshi Oyama
CPC classification number: H04N1/00344 , H04N1/00079 , H04N1/00347 , H04N1/32101 , H04N1/32625 , H04N2201/0094
Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.
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8.
公开(公告)号:US11659126B2
公开(公告)日:2023-05-23
申请号:US17678982
申请日:2022-02-23
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Masaki Narahashi , Satoshi Oyama , Tatsuya Inagi
CPC classification number: H04N1/32657 , H04N1/00029 , H04N1/00039 , H04N1/00344 , H04N1/00411 , H04N1/00421 , H04N1/32625
Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.
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公开(公告)号:US11582358B2
公开(公告)日:2023-02-14
申请号:US17215317
申请日:2021-03-29
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Haru Hikita , Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Satoshi Oyama , Tatsuya Inagi , Masaki Narahashi
IPC: H04N1/00 , G06V10/25 , G06F3/04842 , G06F3/0354
Abstract: An image forming apparatus includes a display device, a first detection unit, a second detection unit, a first acquisition unit, and an output unit. The display device displays at least one image for display. The first detection unit detects a user's selection of an image for display in at least one image for display. The second detection unit detects an input to a drawing region of drawing indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The first acquisition unit acquires drawing information based on the input of the drawing detected by the second detection unit. The output unit outputs the drawing information acquired by the first acquisition unit.
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公开(公告)号:US11297201B2
公开(公告)日:2022-04-05
申请号:US17180880
申请日:2021-02-22
Applicant: TOSHIBA TEC KABUSHIKI KAISHA
Inventor: Sou Miyazaki , Hiroyo Tanaka , Kazuhiro Ogura , Masaki Narahashi , Satoshi Oyama , Tatsuya Inagi
Abstract: An image processing apparatus includes a display, a network interface, and a processor. The processor is configured to generate a first screen on which at least one malfunctioning part candidate of the apparatus is presented in a selectable manner, and control the interface to transmit error information corresponding to a selected malfunctioning part candidate to another apparatus. When a first malfunctioning part candidate corresponding to a particular sound output by the image processing apparatus that is not working properly is selected on the first screen, the processor generates a second screen on which one or more reference sounds potentially corresponding to the particular sound are presented in a selectable manner. When a reference sound is selected as corresponding to the particular sound on the second screen, the processor includes sound information corresponding to the selected reference sound in the error information.
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