Communication Module, Communication System, and Communication Method

    公开(公告)号:US20230021036A1

    公开(公告)日:2023-01-19

    申请号:US17784716

    申请日:2019-12-13

    摘要: A communication module includes a plurality of communication interfaces that support a plurality of different types of communication interface standards to implement a general-purpose communication module that enables data communication not depending on types of equipment. A plurality of programs to be executed in the communication module include a first app to be executed on an OS (Operating System) and one or a plurality of second apps to be executed on the OS. Each of one or more second apps is an app that performs communication in accordance with one or more types of communication protocol on one or more communication interface standards and is an app that can be arbitrarily installed and arbitrarily uninstalled. The first app is an app as middleware between the OS and the one or the plurality of second apps.

    Support Service System for Inkjet Printing Apparatus and Control Method Therefor

    公开(公告)号:US20200298601A1

    公开(公告)日:2020-09-24

    申请号:US16089086

    申请日:2016-03-29

    IPC分类号: B41J29/393 G06F3/12

    摘要: Previously, a customer may not have known which information was acquired and may have felt anxiety. In addition, only internal data of the apparatus was previously acquired. However, in order to determine a trouble in the inkjet printer with high precision, visual information such as a state of a printer mechanism or a conveyance line and a print result is also necessary to determine the apparatus state. Therefore, it is necessary to establish a maintenance system capable of acquiring such information. Disclosed is a support service system for an inkjet printing apparatus, including: a first network terminal that can communicate information regarding a state of a first inkjet printing apparatus through communication from a first external communication device installed in the first inkjet printing apparatus; and a second network terminal that performs determination on the basis of the information regarding the state obtained through communication of the first network terminal and transmits a result of the determination to the first network terminal, wherein the first network terminal transmits a maintenance request for the first inkjet printing apparatus to the second network terminal, and the second network terminal transmits whether or not responding to the maintenance request to the first network terminal.