公开(公告)号：US10134002B2

公开(公告)日：2018-11-20

申请号：US13913198

申请日：2013-06-07

Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/08 ,  G06Q20/20 ,  G06Q30/06

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US10817826B2

公开(公告)日：2020-10-27

申请号：US16151212

申请日：2018-10-03

Applicant: United Parcel Service of America, Inc.

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/08 ,  G06Q20/20 ,  G06Q30/06

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.