公开(公告)号：US20170223185A1

公开(公告)日：2017-08-03

申请号：US15487625

申请日：2017-04-14

申请人： Unify GmbH & Co. KG

发明人： Claus Rist ,  Sebastian Cordes ,  Stephan Fischer

IPC分类号： H04M3/42 ,  H04L12/58 ,  H04L29/06

CPC分类号： H04M3/42323 ,  G06F9/4416 ,  H04L51/043 ,  H04L51/066 ,  H04L65/1046 ,  H04M3/42365 ,  H04M3/42382 ,  H04M7/0042 ,  H04M2203/651 ,  H04M2203/652

摘要： In the case of a method or an arrangement for the automatic start up of a first communication terminal (EG A, EG B) configured for voice communication on at least one second communication terminal (CL A, CL B) configured for text communication, the voice communication between communication terminals is conveyed via at least one voice communication server (SCS) and the text communication between communication terminals is conveyed via at least one text communication server (TCS). The at least one voice communication server (SCS) and the at least one text communication server (TICS) exchange information via at least one conversion device (GW). The start up of at least one first communication terminal (CL A, CL B) is effected via the at least one text communication server (TCS), the at least one conversion device (GW) and the at least one voice communication server (SCS) to at least one second voice communication terminal (EG A, EG B).

公开(公告)号：US09521096B2

公开(公告)日：2016-12-13

申请号：US14629809

申请日：2015-02-24

申请人： Unify GmbH & Co. KG

发明人： Claus Rist ,  Sebastian Cordes ,  Johannes Winter ,  Viktor Ransmayr

IPC分类号： H04M11/00 ,  H04L12/58 ,  H04M7/00 ,  H04L12/24 ,  H04L12/933 ,  H04M3/42

CPC分类号： H04L51/04 ,  H04L41/0631 ,  H04L49/15 ,  H04L51/043 ,  H04L51/36 ,  H04M3/42323 ,  H04M3/42382 ,  H04M7/0012 ,  H04M2242/16

摘要： Clients in a data network can subscribe to CTI Services and in this regard must be reachable by the CSTA gateway (CCGW). If this is not the case, because for example an error occurs in the data network, then the transmission of unnecessary messages can be prevented or stopped. The clients can be connected via a server to the CCGW, where the server monitors the status of the clients and acknowledges the messages addressed to an unreachable client with error messages. The server is preferably an XMPP server and the clients are preferably XMPP clients. In order to permit transport of the CSTA messages via XMPP, info/query stanzas according to RFC 3920 can be used, since they have the advantage over message stanzas that they can be acknowledged by a remote station.

摘要翻译： 数据网络中的客户端可以订阅CTI服务，在这方面必须由CSTA网关（CCGW）来访问。 如果不是这种情况，因为例如在数据网络中发生错误，则可以防止或停止传送不必要的消息。 客户端可以通过服务器连接到CCGW，其中服务器监视客户端的状态，并确认发送到具有错误消息的不可达客户端的消息。 服务器最好是XMPP服务器，客户端最好是XMPP客户端。 为了允许通过XMPP传输CSTA消息，可以使用根据RFC 3920的信息/查询节，因为它们比消息节有优势，可以被远程站确认。

公开(公告)号：US20150172230A1

公开(公告)日：2015-06-18

申请号：US14629809

申请日：2015-02-24

申请人： Unify GmbH & Co., KG

发明人： Claus Rist ,  Sebastian Cordes ,  Johannes Winter ,  Viktor Ransmayr

IPC分类号： H04L12/58 ,  H04L12/24 ,  H04L12/933

CPC分类号： H04L51/04 ,  H04L41/0631 ,  H04L49/15 ,  H04L51/043 ,  H04L51/36 ,  H04M3/42323 ,  H04M3/42382 ,  H04M7/0012 ,  H04M2242/16

摘要： Clients in a data network can subscribe to CTI Services and in this regard must be reachable by the CSTA gateway (CCGW). If this is not the case, because for example an error occurs in the data network, then the transmission of unnecessary messages can be prevented or stopped. The clients can be connected via a server to the CCGW, where the server monitors the status of the clients and acknowledges the messages addressed to an unreachable client with error messages. The server is preferably an XMPP server and the clients are preferably XMPP clients. In order to permit transport of the CSTA messages via XMPP, info/query stanzas according to RFC 3920 can be used, since they have the advantage over message stanzas that they can be acknowledged by a remote station.

摘要翻译： 数据网络中的客户端可以订阅CTI服务，在这方面必须由CSTA网关（CCGW）来访问。 如果不是这种情况，因为例如在数据网络中发生错误，则可以防止或停止传送不必要的消息。 客户端可以通过服务器连接到CCGW，其中服务器监视客户端的状态，并确认发送到具有错误消息的不可达客户端的消息。 服务器最好是XMPP服务器，客户端最好是XMPP客户端。 为了允许通过XMPP传输CSTA消息，可以使用根据RFC 3920的信息/查询节，因为它们比消息节有优势，可以被远程站确认。