公开(公告)号：US11582348B2

公开(公告)日：2023-02-14

申请号：US17501456

申请日：2021-10-14

申请人： UnitedHealth Group Incorporated

发明人： Destiny Babjack ,  Peter D. Howell ,  Eric Bargman ,  Tina Groat ,  Kevin Tan ,  Tom Kelly ,  Sandra Long ,  Sean McNattin ,  Mayank Kumar ,  Lawrence Kevin Sundberg

IPC分类号： H04M3/00 ,  H04M3/523 ,  G16H80/00 ,  G16H20/10 ,  G16H50/30 ,  G16H50/70 ,  G16H10/60 ,  G16H40/20 ,  G16H50/00 ,  H04M3/51

摘要： Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

公开(公告)号：US20190014213A1

公开(公告)日：2019-01-10

申请号：US16123714

申请日：2018-09-06

申请人： UnitedHealth Group Incorporated

发明人： Mayank Kumar ,  Destiny Babjack ,  Peter D. Howell ,  Eric Bargman ,  Tina Groat ,  Kevin Tan ,  Tom Kelly ,  Sandra Long ,  Sean McNattin

IPC分类号： H04M3/523 ,  G06F19/00 ,  G16H80/00 ,  H04M3/51 ,  G16H40/20 ,  G16H50/00

摘要： Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

公开(公告)号：US11165909B2

公开(公告)日：2021-11-02

申请号：US16797180

申请日：2020-02-21

申请人： UnitedHealth Group Incorporated

发明人： Destiny Babjack ,  Peter D. Howell ,  Eric Bargman ,  Tina Groat ,  Kevin Tan ,  Tom Kelly ,  Sandra Long ,  Sean McNattin ,  Mayank Kumar ,  Lawrence Kevin Sundberg

IPC分类号： H04M3/00 ,  H04M3/523 ,  G16H80/00 ,  G16H20/10 ,  G16H50/30 ,  G16H50/70 ,  G16H10/60 ,  G16H40/20 ,  G16H50/00 ,  H04M3/51

摘要： Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

公开(公告)号：US10594866B2

公开(公告)日：2020-03-17

申请号：US16123714

申请日：2018-09-06

申请人： UnitedHealth Group Incorporated

发明人： Destiny Babjack ,  Peter D. Howell ,  Eric Bargman ,  Tina Groat ,  Kevin Tan ,  Tom Kelly ,  Sandra Long ,  Sean McNattin ,  Mayank Kumar ,  Lawrence Kevin Sundberg

IPC分类号： H04M3/00 ,  H04M3/523 ,  G16H80/00 ,  G06F19/00 ,  G16H20/10 ,  G16H50/30 ,  G16H50/70 ,  G16H10/60 ,  G16H40/20 ,  G16H50/00 ,  H04M3/51

摘要： Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

公开(公告)号：US20220109757A1

公开(公告)日：2022-04-07

申请号：US17501456

申请日：2021-10-14

申请人： UnitedHealth Group Incorporated

发明人： Destiny Babjack ,  Peter D. Howell ,  Eric Bargman ,  Tina Groat ,  Kevin Tan ,  Tom Kelly ,  Sandra Long ,  Sean McNattin ,  Mayank Kumar ,  Lawrence Kevin Sundberg

IPC分类号： H04M3/523 ,  G16H80/00 ,  G16H50/70 ,  G16H20/10 ,  G16H50/30 ,  G16H10/60 ,  G16H40/20 ,  G16H50/00 ,  H04M3/51

摘要： Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.