公开(公告)号：US20170187879A1

公开(公告)日：2017-06-29

申请号：US15352832

申请日：2016-11-16

Applicant: VONAGE BUSINESS INC.

Inventor： Baruch STERMAN ,  Stephen HUDEK ,  Bryan STOKES

IPC: H04M3/51 ,  H04M7/00 ,  H04L29/06 ,  H04M3/42

CPC classification number: H04M3/5116 ,  H04L65/1006 ,  H04M3/42059 ,  H04M3/42348 ,  H04M3/42357 ,  H04M7/0075 ,  H04M2242/04

Abstract: In one of its aspects the technology disclosed herein concerns an Internet Protocol (IP) telephony communication system (20) comprising a location server (150(13)) and a call server (52). The location server (150(13)) is configured to obtain a first virtual identifier associated with a first telephony visit associated with a customer account to a first physical location and to obtain a second virtual identifier associated with a second telephony visit associated with the customer account to a second physical location. The location server (150(13)) is configured to obtain the first virtual identifier and the second virtual identifier in coordination with an emergency answering service (58). The call server (52) is configured to provide the emergency answering service (58) with an appropriate one of the first virtual identifier and the second virtual identifier in accordance with whichever of the first physical location and the second location is an emergency location from which an emergency call associated with the customer account is placed.

公开(公告)号：US20210264118A1

公开(公告)日：2021-08-26

申请号：US16800496

申请日：2020-02-25

Applicant: VONAGE BUSINESS, INC.

Inventor： Kevin ALWELL ,  Bryan STOKES

IPC: G06F40/58 ,  H04L12/18 ,  H04W4/08 ,  H04L12/58 ,  H04M3/56

Abstract: Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.