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公开(公告)号:US10863034B2
公开(公告)日:2020-12-08
申请号:US14810687
申请日:2015-07-28
Applicant: Vonage Business Inc.
Inventor: Itay Bianco , Brian Pante , Yuval Golan
Abstract: A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.