Methods and systems for identifying and remediating poor user experiences on computing devices

    公开(公告)号:US11057454B2

    公开(公告)日:2021-07-06

    申请号:US16700111

    申请日:2019-12-02

    Abstract: This application relates to apparatus and methods for identifying and remediating poor user experiences on computing devices. In some examples, a user speed determination device is configured to receive a content delivery request for delivery of content to a user device. The computing is also configured to obtain user identification data, obtain user device data and determine a user device speed based on the user identification data and the user device data. The computing device then sends a user device speed indicator to a content delivery device to cause the content delivery device to deliver remediated content to the user device when the user device speed is determined to be less than a predetermined speed threshold. The user identification data can include an IP address and the user device data can include user agent data, user connection data and user resource timing data.

    Methods and systems for identifying and remediating poor user experiences on computing devices

    公开(公告)号:US12166811B2

    公开(公告)日:2024-12-10

    申请号:US17345669

    申请日:2021-06-11

    Abstract: This application relates to apparatus and methods for identifying and remediating poor user experiences on computing devices. In some examples, a user speed determination device is configured to receive a content delivery request for delivery of content to a user device. The computing is also configured to obtain user identification data, obtain user device data and determine a user device speed based on the user identification data and the user device data. The computing device then sends a user device speed indicator to a content delivery device to cause the content delivery device to deliver remediated content to the user device when the user device speed is determined to be less than a predetermined speed threshold. The user identification data can include an IP address and the user device data can include user agent data, user connection data and user resource timing data.

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