公开(公告)号：US11487821B2

公开(公告)日：2022-11-01

申请号：US16862939

申请日：2020-04-30

申请人： Walmart Apollo, LLC

发明人： William Craig Robinson, Jr. ,  Dong T. Nguyen ,  Mekhala M. Vithala ,  Makeshwaran Sampath ,  Spencer S. Seeger ,  Bahula Bosetti ,  Praneeth Gubbala ,  Songshan Li ,  Santosh Kumar Kurashetty ,  Srihari Attuluri ,  Venkata Maguluri ,  Lindsay S. Leftwich ,  George E. Loring

IPC分类号： G10L15/26 ,  G06F16/9032 ,  G06Q30/06

摘要： In some embodiments, methods and systems are provided for processing information requests of workers at a retail facility and retrieving information associated with the retail facility based on the information requests. An electronic device permits a worker at the retail facility to input an information request in association with at least one worker at the retail facility or at least one product at the retail facility. A computing device receives, from the electronic device, electronic data representative of a scope of the information request, analyzes this electronic data to determine the scope of the information request, obtain relevant information from one or more databases, and transmits the obtained information to the electronic device, which in turn outputs the information to the worker.

公开(公告)号：US20200349200A1

公开(公告)日：2020-11-05

申请号：US16862939

申请日：2020-04-30

申请人： Walmart Apollo, LLC

发明人： William Craig Robinson, JR. ,  Dong T. Nguyen ,  Mekhala M. Vithala ,  Makeshwaran Sampath ,  Spencer S. Seeger ,  Bahula Bosetti ,  Praneeth Gubbala ,  Songshan Li ,  Santosh Kumar Kurashetty ,  Srihari Attuluri ,  Venkata Maguluri ,  Lindsay S. Leftwich ,  George E. Loring

IPC分类号： G06F16/9032 ,  G06Q30/06 ,  G10L15/26

摘要： In some embodiments, methods and systems are provided for processing information requests of workers at a retail facility and retrieving information associated with the retail facility based on the information requests. An electronic device permits a worker at the retail facility to input an information request in association with at least one worker at the retail facility or at least one product at the retail facility. A computing device receives, from the electronic device, electronic data representative of a scope of the information request, analyzes this electronic data to determine the scope of the information request, obtain relevant information from one or more databases, and transmits the obtained information to the electronic device, which in turn outputs the information to the worker.