公开(公告)号：US20230254408A1

公开(公告)日：2023-08-10

申请号：US18304145

申请日：2023-04-20

申请人： Wells Fargo Bank, N.A.

发明人： John Talbert Jackson ,  ZGene C. Baker, JR. ,  Jan T. Graff ,  Chad Otto Breunig ,  Kevin W. Bell ,  Darrell Lee Suen

IPC分类号： H04M3/51 ,  G06Q20/40

CPC分类号： H04M3/5183 ,  G06Q20/4016 ,  H04M2203/6027 ,  H04W4/14

摘要： Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.