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公开(公告)号:US12047529B2
公开(公告)日:2024-07-23
申请号:US17000542
申请日:2020-08-24
发明人: Chew Yee Kee , Guo Dong Gan , Mun Yew Tham
CPC分类号: H04M3/2281 , H04L63/0869 , H04N7/147 , G06Q50/26 , H04M2203/2027 , H04M2203/251 , H04M2203/6027 , H04M2242/04
摘要: A method and apparatus for identifying a faked video is provided herein. During operation, when a video, or video call is received from a device, a simultaneous audio call is placed to the device (i.e., the video call and audio call take place simultaneously in time). The audio streams on both the video and audio call are compared, and a difference between the audio streams is identified. The video is deemed a potential fake if the difference between the audio streams is above a particular threshold.
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公开(公告)号:US20240223697A1
公开(公告)日:2024-07-04
申请号:US18436668
申请日:2024-02-08
发明人: Vijay BALASUBRAMANIYAN , Mustaque AHAMAD , Patrick Traynor , Michael Thomas HUNTER , Aamir POONAWALLA
IPC分类号: H04M3/22 , H04L43/0829 , H04L65/1076 , H04M1/68 , H04M7/00 , H04W12/02 , H04W12/12 , H04W12/63 , H04W12/65 , H04W24/08
CPC分类号: H04M3/2281 , H04L43/0829 , H04L65/1076 , H04M1/68 , H04W12/02 , H04W24/08 , H04M7/0078 , H04M2203/558 , H04M2203/6027 , H04M2203/6045 , H04W12/12 , H04W12/63 , H04W12/65
摘要: Various embodiments of the invention are detection systems and methods for detecting call provenance based on call audio. An exemplary embodiment of the detection system can comprise a characterization unit, a labeling unit, and an identification unit. The characterization unit can extract various characteristics of networks through which a call traversed, based on call audio. The labeling unit can be trained on prior call data and can identify one or more codecs used to encode the call, based on the call audio. The identification unit can utilize the characteristics of traversed networks and the identified codecs, and based on this information, the identification unit can provide a provenance fingerprint for the call. Based on the call provenance fingerprint, the detection system can identify, verify, or provide forensic information about a call audio source.
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公开(公告)号:US12022024B2
公开(公告)日:2024-06-25
申请号:US18301897
申请日:2023-04-17
发明人: Ricardo Casal , Theo Walker , Kailash Patil , John Cornwell
CPC分类号: H04M3/2281 , G06F18/214 , G06N20/00 , G06N3/08 , G06N20/10 , G06N20/20 , H04M3/42042 , H04M3/51 , H04M2203/551 , H04M2203/556 , H04M2203/6027
摘要: Embodiments described herein provide for performing a risk assessment using graph-derived features of a user interaction. A computer receives interaction information and infers information from the interaction based on information provided to the computer by a communication channel used in transmitting the interaction information. The computer may determine a claimed identity of the user associated with the user interaction. The computer may extract features from the inferred identity and claimed identity. The computer generates a graph representing the structural relationship between the communication channels and claimed identities associated with the inferred identity and claimed identity. The computer may extract additional features from the inferred identity and claimed identity using the graph. The computer may apply the features to a machine learning model to generate a risk score indicating the probability of a fraudulent interaction associated with the user interaction.
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公开(公告)号:US20240022662A1
公开(公告)日:2024-01-18
申请号:US18221802
申请日:2023-07-13
发明人: Ricky Casal , Vinay Maddali , Payas Gupta , Kailash Patil
CPC分类号: H04M3/42357 , H04M3/51 , H04M2203/6027
摘要: Disclosed are systems and methods including computing-processes, which may include layers of machine-learning architectures, for assessing risk for calls directed to call center systems using carrier signaling metadata. A computer evaluates carrier signaling metadata to perform various new risk-scoring techniques to determine riskiness of calls and authenticate calls. When determining a risk score for an incoming call is received at a call center system, the computer may obtain certain metadata values from inbound metadata, prior call metadata, or from third-party telecommunications services and executes processes for determining the risk score for the call. The risk score operations include several scoring components, including appliance print scoring, carrier detection scoring, ANI location detection scoring, location similarity scoring, and JIP-ANI location similarity scoring, among others.
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公开(公告)号:US11856134B2
公开(公告)日:2023-12-26
申请号:US17740977
申请日:2022-05-10
发明人: Haydar Talib
CPC分类号: H04M3/42221 , H04M3/2281 , H04M3/42042 , H04M3/42059 , H04M3/436 , H04M2203/6027
摘要: A method, computer program product, and computing system for receiving input information concerning a conversation between a caller and a recipient; processing the input information to assess a fraud-threat-level; defining a targeted response based, at least in part, upon the fraud-threat-level assessed, wherein the targeted response is intended to refine the assessed fraud-threat-level; and effectuating the targeted response.
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公开(公告)号:US11849068B2
公开(公告)日:2023-12-19
申请号:US17854124
申请日:2022-06-30
发明人: Simon Thompson , Robert Claxton
CPC分类号: H04M3/436 , H04L63/1483 , H04M3/2281 , H04M3/42059 , H04M2203/6027
摘要: Computer-implemented methods of placing and processing calls in a communications network are provided. The computer-implemented method of processing calls in a telephone network comprises: identifying a plurality of calls that have been made by a particular telephone number to telephone numbers in the telephone network; determining whether a sequence in which the calls were placed corresponds to a correct order for calling those telephone numbers, the correct order being determined based on a predetermined order for calling telephone numbers in the telephone network; and determining that one or more of the calls were made by spoofing the particular telephone number if the sequence in which the calls were placed does not correspond to a correct order.
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公开(公告)号:US20230370543A1
公开(公告)日:2023-11-16
申请号:US17743054
申请日:2022-05-12
发明人: Christina Keefe , Lindsay Nelson
CPC分类号: H04M3/2281 , H04M3/436 , H04M3/42059 , G06F40/40 , H04M3/543 , H04M2203/6027
摘要: One embodiment provides a method, the method including: receiving, at an information handling device, an active communication; determining, using a scam detection system, the active communication is received from a scamming entity; transferring, using the scam detection system, the active communication to an automated conversation agent; and interacting, using the automated conversation agent, with the scamming entity.
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公开(公告)号:US11818289B2
公开(公告)日:2023-11-14
申请号:US17897792
申请日:2022-08-29
申请人: T-Mobile USA, Inc.
发明人: Ovidiu Serban
CPC分类号: H04M3/493 , G06N20/00 , H04M3/436 , H04M2203/6027
摘要: Systems and methods for detecting indications of a scam caller are disclosed. Call data, such as call audio, is received and used to create a training dataset. Using the training dataset, a machine learning model is trained to detect indications of a scam caller in a phone call. An Interactive Voice Response (IVR) model is trained or configured, using voice samples of speech of a subscriber of a telecommunications service provider, to simulate speech and conversation of the subscriber. A conversational agent is generated using the IVR model and the trained machine learning model. The conversational agent receives a phone call, engages a caller in simulated conversation, and detects indications of whether the caller is a likely scam caller. If the caller is determined to be a likely scam caller, an alert can be generated and/or the call can be disconnected.
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公开(公告)号:US11757969B2
公开(公告)日:2023-09-12
申请号:US17854109
申请日:2022-06-30
发明人: Stephen Hodge
IPC分类号: H04L65/75 , H04L65/1069 , H04L65/401 , H04M7/00 , H04M3/22 , H04L65/65 , H04L65/1045 , H04L65/1104
CPC分类号: H04L65/765 , H04L65/1045 , H04L65/1069 , H04L65/1104 , H04L65/4015 , H04L65/65 , H04M3/2281 , H04M7/0078 , H04M7/0072 , H04M2201/41 , H04M2203/6027 , H04M2203/6054
摘要: Controlled-environment communication systems are increasingly using voice over internet protocol (VoIP) to serve their users. VoIP allows voice to be sent in packetized form, where audio is encoded using one of several codecs. Because of bandwidth constraints, particularly during peak call times, codecs may be used which sacrifice audio quality for bandwidth efficiency. As a result, several features of communication systems, including critical security features. The present disclosure provides details for systems and methods by which a controlled-environment communication system may shift between codecs to perform security-related features or to alleviate bandwidth considerations. This involves the special formatting of control-signaling messages, including session initiation protocol (SIP) and session description protocol (SDP) messaging.
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公开(公告)号:US20230254408A1
公开(公告)日:2023-08-10
申请号:US18304145
申请日:2023-04-20
发明人: John Talbert Jackson , ZGene C. Baker, JR. , Jan T. Graff , Chad Otto Breunig , Kevin W. Bell , Darrell Lee Suen
CPC分类号: H04M3/5183 , G06Q20/4016 , H04M2203/6027 , H04W4/14
摘要: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.
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