APPARATUS, SYSTEMS, AND METHODS TO SUPPORT SERVICE CALLS
    1.
    发明申请
    APPARATUS, SYSTEMS, AND METHODS TO SUPPORT SERVICE CALLS 有权
    设备,系统和支持服务呼叫的方法

    公开(公告)号:US20120007726A1

    公开(公告)日:2012-01-12

    申请号:US13180428

    申请日:2011-07-11

    IPC分类号: G08B9/00

    CPC分类号: G06Q50/12 G06F9/453

    摘要: In an embodiment, an apparatus, method, and/or system support a service request made by a computer user in an Internet café or similar electronic service environment. A user may operate a café-provided user terminal in a multi-terminal network controlled by a café service console. The user may operate a switch on the terminal to transmit a service request to the service console. A visible and/or audible indication may be provided to the user, via a suitable indicator on the terminal, regarding the status of the user's service request. The user's service request may cause service-related information to be displayed on a second display of the user terminal for selection by the user. The user may speak with a service administrator using a voice over Internet protocol module built into the terminal. Other embodiments are described and claimed.

    摘要翻译: 在一个实施例中,设备,方法和/或系统支持由计算机用户在网吧或类似电子服务环境中进行的服务请求。 用户可以在由咖啡馆服务控制台控制的多终端网络中操作由咖啡馆提供的用户终端。 用户可以操作终端上的交换机来向服务控制台发送服务请求。 可以通过终端上的适当的指示符向用户提供关于用户的服务请求的状态的可见和/或听觉指示。 用户的服务请求可能导致服务相关信息显示在用户终端的第二显示器上,供用户选择。 用户可以使用内置于终端中的因特网协议模块来与服务管理员交谈。 描述和要求保护其他实施例。

    Apparatus, systems, and methods to support service calls
    2.
    发明授权
    Apparatus, systems, and methods to support service calls 有权
    用于支持服务呼叫的装置,系统和方法

    公开(公告)号:US08390436B2

    公开(公告)日:2013-03-05

    申请号:US13180428

    申请日:2011-07-11

    IPC分类号: G08B9/00

    CPC分类号: G06Q50/12 G06F9/453

    摘要: In an embodiment, an apparatus, method, and/or system support a service request made by a computer user in an Internet café or similar electronic service environment. A user may operate a café-provided user terminal in a multi-terminal network controlled by a café service console. The user may operate a switch on the terminal to transmit a service request to the service console. A visible and/or audible indication may be provided to the user, via a suitable indicator on the terminal, regarding the status of the user's service request. The user's service request may cause service-related information to be displayed on a second display of the user terminal for selection by the user. The user may speak with a service administrator using a voice over Internet protocol module built into the terminal. Other embodiments are described and claimed.

    摘要翻译: 在一个实施例中,设备,方法和/或系统支持由计算机用户在网吧或类似电子服务环境中进行的服务请求。 用户可以在由咖啡馆服务控制台控制的多终端网络中操作由咖啡馆提供的用户终端。 用户可以操作终端上的交换机来向服务控制台发送服务请求。 可以通过终端上的适当的指示符向用户提供关于用户的服务请求的状态的可见和/或听觉指示。 用户的服务请求可能导致服务相关信息显示在用户终端的第二显示器上,供用户选择。 用户可以使用内置于终端中的因特网协议模块来与服务管理员交谈。 描述和要求保护其他实施例。

    Apparatus, systems, and methods to support service calls
    3.
    发明授权
    Apparatus, systems, and methods to support service calls 有权
    用于支持服务呼叫的装置,系统和方法

    公开(公告)号:US07978054B2

    公开(公告)日:2011-07-12

    申请号:US11577244

    申请日:2005-06-25

    IPC分类号: G08B9/00

    CPC分类号: G06Q50/12 G06F9/453

    摘要: In an embodiment, an apparatus, method, and/or system support a service request made by a computer user in an Internet café or similar electronic service environment. A user may operate a café-provided user terminal in a multi-terminal network controlled by a café service console. The user may operate a switch on the terminal to transmit a service request to the service console. A visible and/or audible indication may be provided to the user, via a suitable indicator on the terminal, regarding the status of the user's service request. The user's service request may cause service-related information to be displayed on a second display of the user terminal for selection by the user. The user may speak with a service administrator using a voice over Internet protocol module built into the terminal. Other embodiments are described and claimed.

    摘要翻译: 在一个实施例中,设备,方法和/或系统支持由计算机用户在网吧或类似电子服务环境中进行的服务请求。 用户可以在由咖啡馆服务控制台控制的多终端网络中操作由咖啡馆提供的用户终端。 用户可以操作终端上的交换机来向服务控制台发送服务请求。 可以通过终端上的适当的指示符向用户提供关于用户的服务请求的状态的可见和/或听觉指示。 用户的服务请求可能导致服务相关信息显示在用户终端的第二显示器上,供用户选择。 用户可以使用内置于终端中的因特网协议模块来与服务管理员交谈。 描述和要求保护其他实施例。

    APPARATUS, SYSTEMS, AND METHODS TO SUPPORT SERVICE CALLS
    4.
    发明申请
    APPARATUS, SYSTEMS, AND METHODS TO SUPPORT SERVICE CALLS 有权
    设备,系统和支持服务呼叫的方法

    公开(公告)号:US20090049195A1

    公开(公告)日:2009-02-19

    申请号:US11577244

    申请日:2005-06-25

    IPC分类号: G06F15/173 G06Q50/00 G09G5/00

    CPC分类号: G06Q50/12 G06F9/453

    摘要: In an embodiment, an apparatus, method, and/or system support a service request made by a computer user in an Internet café or similar electronic service environment. A user may operate a café-provided user terminal in a multi-terminal network controlled by a café service console. The user may operate a switch on the terminal to transmit a service request to the service console. A visible and/or audible indication may be provided to the user, via a suitable indicator on the terminal, regarding the status of the user's service request. The user's service request may cause service-related information to be displayed on a second display of the user terminal for selection by the user. The user may speak with a service administrator using a voice over Internet protocol module built into the terminal. Other embodiments are described and claimed.

    摘要翻译: 在一个实施例中,设备,方法和/或系统支持由计算机用户在网吧或类似电子服务环境中进行的服务请求。 用户可以在由咖啡馆服务控制台控制的多终端网络中操作由咖啡馆提供的用户终端。 用户可以操作终端上的交换机来向服务控制台发送服务请求。 可以通过终端上的适当的指示符向用户提供关于用户的服务请求的状态的可见和/或听觉指示。 用户的服务请求可能导致服务相关信息显示在用户终端的第二显示器上,供用户选择。 用户可以使用内置于终端中的因特网协议模块来与服务管理员交谈。 描述和要求保护其他实施例。

    Desktop system with a detachable flat panel display
    5.
    发明授权
    Desktop system with a detachable flat panel display 有权
    桌面系统带有可拆卸的平板显示器

    公开(公告)号:US07505254B2

    公开(公告)日:2009-03-17

    申请号:US11238435

    申请日:2005-09-28

    IPC分类号: G06F1/16

    CPC分类号: G06F1/18

    摘要: A desktop system having a detachable flat panel display is described herein. In one embodiment, a desktop system example includes a desktop chassis enclosing a desktop computer and a flat panel display (FPD) device, where the FPD device is non-fixedly attached to a surface of the desktop chassis. The FPD device includes a display panel capable of rotating in at least two dimensions with respect to the surface of the desktop chassis. Other methods and apparatuses are also described.

    摘要翻译: 本文描述了具有可拆卸平板显示器的桌面系统。 在一个实施例中,桌面系统示例包括包围台式计算机的桌面底盘和平板显示器(FPD)设备,其中FPD设备不固定地附接到桌面底盘的表面。 FPD装置包括能够相对于桌面底盘的表面至少二维旋转的显示面板。 还描述了其它方法和装置。